I was a member of this club and had an experience that caused me to cancel my membership.
An instructor, whom I had only interacted with during one group lesson, put his hands on my waist when no one else was around. On a separate occasion, in front of a group of people, he slapped my ass with his paddle despite us not being playing partners or otherwise interacting during a game.
I immediately told him, "Don't touch me." When he laughed it off, I repeated myself loudly enough for others nearby to hear.
What made the paddle incident especially upsetting was that I felt singled out. The instructor did not make similar contact with others around us, and there was no game-related reason for him to touch me.
I reported the incident to the owner. The response I received was essentially that the instructor had apologized and that there would be consequences only if it happened again. The owner also suggested that partners sometimes tap each other's shoulders with a paddle, which did not reflect what I reported, as the instructor and I were not playing together at all.
I am sharing this experience so prospective members can make an informed decision about whether this club's environment and handling of complaints meets their expectations. read more