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    Bounce Party Connection

    5.0 (1 review)
    Open 9:00 am - 8:00 pm

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    Response time

    20 minutes

    Response rate

    100%

    Services - Bounce Party Connection

    Inflatable rental

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    1 year ago

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    Ask the Community - Bounce Party Connection

    Affordable Party Rental and Supply - Let us help you create a Visionary Love Story. Rent Today @Www.aprscincy.com

    Affordable Party Rental and Supply

    (9 reviews)

    Affordable Party Rental was friendly and had everything set up on time! The set up was quick and…read morethe staff could not have been more helpful. I definitely recommend these guys!

    I wish I could give this company -1 million stars out of 5. I do NOT recommended this company to…read moreanyone. Last Saturday, August 10, 2024, my mother and I rented 14 tables and 65 chairs from Affordable Party Rental & Supply for my sister's 12:00pm baby shower, to be delivered at an outdoor pavilion at a park in Loveland at 10:00am (per a signed contract). We had showed up to the pavilion at 9:30am the day of our event in case the company arrived slightly earlier than scheduled. Around 10:30am, the delivery still had not been made so I called the company. The phone went to voicemail, but the call was returned 5 minutes later. I was told over the phone that the driver's previous delivery had "ran into an issue" and that our delivery would be arriving in approximately 30 minutes. It is now 11:00am, no delivery, no communication from the company as to what's taking so long. At this point, our catering is due to arrive in 15 minutes and we don't have tables to set food up on. Our catering arrived on time and the catering driver had to stay until tables were delivered so he could take his supplies back to the restaurant with him. I had to call the company again at 11:30 and was told "we had to stop and get gas because our truck almost ran out and we're checking your order right now. It'll be another 20 minutes and we'll be there." With no tables delivered and food needing to be set up under chafing dishes and kept warm, food safety now became an issue. In addition, the local restaurant we used to cater our event was also put behind their schedule because of Affordable Party Rental and Supply's lack of communication and extreme tardiness. I informed the Affordable Party Rental driver that our catering had already arrived and guests were due to show up at 12:00pm and we are still table and chair-less. We waited another 15 minutes and received a call from the driver who told me he was at the venue...he was not. He went to the wrong venue. By the time our tables and chairs arrived, it was 12:20pm. Guests had already arrived to the baby shower expecting to eat good food and have fun! Instead, they actually helped set the tables and chairs up and decorate. When the two young men FINALLY brought all of our tables and chairs--incredibly slow with zero urgency--I pulled them off to the side and had to explain to them that this not only looks bad on YOUR company, but my mother and I as hosts of this baby shower. Guests of any event shouldn't have to help the host set up. We chose this company to work with mainly because their website says they're veteran owned and our family tries to support vets and local companies whenever we can. I have never worked with such an unprofessional company. When it comes time to have the tables and chairs picked up from our event, the contract stated a 5:30pm pick up time. We had rushed through our (already running behind schedule thanks to this company) event so we could have all of our decorations and other things put away in time for pick up. I should've known the company would be late picking up the order too! At 5:45pm, we called Affordable Party Rental to get an ETA on pick up. The driver was the same that we'd spoken to earlier in the day, and he said "oh I was told you moved your pick up time to 6:00pm I'm still 20 minutes away." We didn't move the pick up time. The driver told us that we didn't have to wait for them to get there, that we could just leave the items and they'd be there to pick them up soon. We asked the driver on the phone that since he said that, if anything happens to the tables/chairs while they're unattended, would we be released of any liability? The driver replied "well let's hope to God nothing happens to them because no." I wish I could say I was shocked, but at this point nothing surprised me with this company anymore. The drivers arrived at 6:15pm to pick up our order. What should've been a fun and happy day for our family was tainted with frustration and anger because of this company. We contacted the company the day after our event and were given excuses yet again. "It's so hard to find good help...it was a rough morning that day...", etc. Multiple emails back and forth were sent to the company (because they don't like to speak with customers on the phone). In one of those emails, Affordable Party Rental and Supply said they wouldn't refund anything but offered a 25% discount on a future order. As if we'd use them again! Affordable Party Rental and Supply did end up refunding half of our total purchase amount...only AFTER a report to the Better Business Bureau was made. It also should be noted, there hasn't been communication with the company since the BBB report was filed. They didn't reach out to say they were refunding anything, they just did it. I have nothing positive to say about this company.

    A-1 Amusement & Party Rental - All Party Rentals for A-1 Rental - Games, Concessions, Inflatables, After Prom, Money Machine, Mechanical Bull, Trackless Train, Water Slide

    A-1 Amusement & Party Rental

    (2 reviews)

    A1 Amusement is our go to resource for all inflatables, photo booths, dunk tanks and general party…read morefun in the Cincinnati area. I work for a major attraction and they have been nothing but reliable and respectful for us and our clients. we highly recommend them!! Katy

    Our company rented from this business and had the absolute worst experience possible. We are based…read morein Michigan but were opening a branch in a different state, and found the rentals we were looking for at A-1 Amusement, which was located about 1.5 hours from the event location. We discussed with their event specialist WEEKS prior to the event that we weren't from the area and confirmed if it would be an issue to drop the rentals back off a few minutes late if needed since we would be traveling to return them from 1.5 hours away. The event specialist confirmed it would be "no problem" and to just give them a call the day we were returning them. We called when we left the event location to let them know that GPS was showing we'd arrive at 4:40pm (they close at 5pm). The lady said okay, no problem. We ended up hitting some traffic, and GPS adjusted itself to say 5:05pm. We called back just to keep them in the loop that we'd be 5 minutes late. The lady again said, no problem. Ten minutes later she called back and flipped a switch. Saying that "Doors close at 5pm, so if you're not here by 5pm, you have to wait until tomorrow." We reminded her we were from out of town, and it was just five minutes, and that we were told before we rented from them that they would have some flexibility. She proceeded to say their staff "has lives" and they've had a busy week and she discussed it with the owner and that nobody will be there at 5:05pm. We explained we had children at home, home is 4 hours away, it would be a huge ordeal to not be able to drop off FIVE MINUTES LATE. She actually laughed at that point. We asked if we could leave them in the parking lot in the back, she said they would charge us full price for every rented item. I have no words for the appalling and disgusting display of customer service this company exhibited (the "higher standard of customer service" they advertise is a complete joke). The way we were spoken to, the way they went against their word they originally gave us, and the way they handled the situation is outrageous and beyond unacceptable. Every person should think twice about renting from a company that will laugh at you when you express concerns. All over a mere five minute delay. Unbelievable.

    Advantage Tent & Party Rental - Again, where are the linens my wedding coordinator asked to be added?

    Advantage Tent & Party Rental

    (7 reviews)

    I contemplated even writing a review but the service I received from this vendor for my wedding was…read moreso unbearably bad. Our wedding was in September of 2025. I contacted this company around January of 2025. Justin replied with simple questions and in return I answered them. He then asked me for a few dates and times that will work to meet in person to go over details. My husband and I drove down to meet him on a Sunday around 9am as planned. No one was there. About 20 minutes go by and another guy shows up and calls him for us. Justin arrives about 20 minutes later. We went over all the basics: chairs, linens, etc. The meeting seemed rushed but I figured we had more time and this at least gave us an idea. My husband and I also specifically told him that my future mother in law was calling all of my vendors and asking questions and trying to make changes and to NOT let her get involved. What does he do? Email me a few days later with her email attached and listing ALL of the changes she wanted to make. I replied without her attached and reminding him that I wished to not have her attached or involved. He then sends ANOTHER email with her attached to it. I called him and he said she persisted on being involved and paying for it. I said I did not feel comfortable with this and that we would be paying for it. He follows up with an email a few days later stating that she wants to make the payments but will not pay for the restroom trailer. I immediately sent the payment for that and agreed to let her pay but not make changes. A few weeks go by and by then my now husband had a talk with his mother over this. She stated that Justin told her we showed up unannounced without an appointment that day and said a lot of negative things about us...? I have the emails stating the communication. He also said he would call my band to see if they would need a stage for the event in which he never did. Thankfully I hired a wedding coordinator shortly after who has worked with him in the past. At this point I let her handle and communicate with him. BUT two weeks leading up to the wedding I receive an email from advantage saying linens were never ordered. They also stated that my future mother in law set a BUDGET on this whole thing that she went over. Explains why she was cutting items out of the original plan. I was then stuck with a $417 dollar bill that I was not expecting. I called in the middle of the week before my wedding checking in on details and payments. They said they planned on reaching out that day. They never did. That Friday I am at a wedding in Columbus and Justin is BLOWING my phone up. He then starts sending demanding and nasty email for last minute details. It was very unprofessional to say the least. Him and my day of coordinator start sending aggressive emails back and forth. The day before my wedding his team still have not come and taken the chairs down from the wedding the weekend before and leaving the owners of the venue unable to set up my hay barrels and other decorations that could have been done. I met with the guy in charge of bringing all of the items on the check list and he was missing a handful of Items. I never got the linens for the high top bar tables OR the 4 high top tables we discussed. There were just 3 high tops that were already at the venue. I'm almost certain I paid for a few things I was never given but at that point I was so checked out and over working with them. Maybe the reason why so many people should not have been involved. They also did not provide chair take down. I had to clean and stack the next morning after my wedding. If you are able to find another company please save yourself the time and the headache so you have more time to focus on your special day and not all of the nonsense this company brought me.

    I truly can't say enough good things about Justin & his team at Advantage Tent. As a bride, I was…read morenervous about so many details, but from the very beginning, I felt completely taken care of. The tent was absolutely beautiful and fit our space perfectly, but what made the biggest difference was working with Justin. Everything was planned out on paper, including where things were going to be plugged in. This made things less stressful when it was time to finalize our guest count, and even became helpful when I was meeting with my other vendors. I was able to show my DJ and cater on paper with the drone CAD maps he had created were they were going to be setup, where they needed to access the property, and where their power was comming from. On Friday the week before the wedding we finalized the guest count and delivery details. From that phone conversation he updated the contract, layouts and delviery notes. He explained we had all weekend before to review everything, and then on Monday "week of the wedding" we would have once final conversation about the layout approval and weather options "sidewalls, and heaters". I felt like he was reading my mind because when he sent over the new layouts with our final guest count on Friday the week before he also created a blank layout just incase something major needed to be changed. When we decided to move where the head table was going to be, I was able to draw-in on the Blank CAD where I wanted stuff to go. I sent that over to him early in the morning Sunday the week before my wedding. He must have read my 3AM email in real time because 30 minutes later I received a new final layout with the changes I made from the drawing. On Monday week of the wedding we talked once last time about adding sides on some of the tent just in case of weather, and then asked if we could pay his staff to come out on Sunday morning after the wedding to breakdown chairs and help with cleanup. Our flight was leaving Sunday night so we didn't want to stress about getting everything ready for his team to pickup on Monday. That Sunday morning two employees showed up to breakdown chairs, remove trash, plus they help put things away in our storage trailer , the guys were so great we tipped them an extra $200, this was money well spent! Our wedding day turned out better than we ever imagined, and so many of our guests commented on how stunning everything looked. I'm so grateful to Justin and his team at Advantage. We would recommend them to any bride looking for a team they can truly trust.

    Bounce Party Connection - bouncehouserentals - Updated May 2026

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