Great experience. We used these guys for our family reunion and Ozzy was excellent to work with and…read morehe made sure that we were accommodated accordingly. The experience was just as he had informed us. I highly recommend these guys for any occasion. I'm so excited and looking forward to working with The Bounce House Guys again and again! Great job Ozzy!!!

Such a great experience! We originally rented a water bouncer but when the weather changed, the…read moreBounce House Guys were really accommodating and easy to work with. The bouncer was clean and the instructions they provided was super clear. Overall, the were reliable and so easy to work with.

Affordable Party Rental was friendly and had everything set up on time! The set up was quick and…read morethe staff could not have been more helpful. I definitely recommend these guys!

I wish I could give this company -1 million stars out of 5. I do NOT recommended this company to…read moreanyone. Last Saturday, August 10, 2024, my mother and I rented 14 tables and 65 chairs from Affordable Party Rental & Supply for my sister's 12:00pm baby shower, to be delivered at an outdoor pavilion at a park in Loveland at 10:00am (per a signed contract). We had showed up to the pavilion at 9:30am the day of our event in case the company arrived slightly earlier than scheduled. Around 10:30am, the delivery still had not been made so I called the company. The phone went to voicemail, but the call was returned 5 minutes later. I was told over the phone that the driver's previous delivery had "ran into an issue" and that our delivery would be arriving in approximately 30 minutes. It is now 11:00am, no delivery, no communication from the company as to what's taking so long. At this point, our catering is due to arrive in 15 minutes and we don't have tables to set food up on. Our catering arrived on time and the catering driver had to stay until tables were delivered so he could take his supplies back to the restaurant with him. I had to call the company again at 11:30 and was told "we had to stop and get gas because our truck almost ran out and we're checking your order right now. It'll be another 20 minutes and we'll be there." With no tables delivered and food needing to be set up under chafing dishes and kept warm, food safety now became an issue. In addition, the local restaurant we used to cater our event was also put behind their schedule because of Affordable Party Rental and Supply's lack of communication and extreme tardiness. I informed the Affordable Party Rental driver that our catering had already arrived and guests were due to show up at 12:00pm and we are still table and chair-less. We waited another 15 minutes and received a call from the driver who told me he was at the venue...he was not. He went to the wrong venue. By the time our tables and chairs arrived, it was 12:20pm. Guests had already arrived to the baby shower expecting to eat good food and have fun! Instead, they actually helped set the tables and chairs up and decorate. When the two young men FINALLY brought all of our tables and chairs--incredibly slow with zero urgency--I pulled them off to the side and had to explain to them that this not only looks bad on YOUR company, but my mother and I as hosts of this baby shower. Guests of any event shouldn't have to help the host set up. We chose this company to work with mainly because their website says they're veteran owned and our family tries to support vets and local companies whenever we can. I have never worked with such an unprofessional company. When it comes time to have the tables and chairs picked up from our event, the contract stated a 5:30pm pick up time. We had rushed through our (already running behind schedule thanks to this company) event so we could have all of our decorations and other things put away in time for pick up. I should've known the company would be late picking up the order too! At 5:45pm, we called Affordable Party Rental to get an ETA on pick up. The driver was the same that we'd spoken to earlier in the day, and he said "oh I was told you moved your pick up time to 6:00pm I'm still 20 minutes away." We didn't move the pick up time. The driver told us that we didn't have to wait for them to get there, that we could just leave the items and they'd be there to pick them up soon. We asked the driver on the phone that since he said that, if anything happens to the tables/chairs while they're unattended, would we be released of any liability? The driver replied "well let's hope to God nothing happens to them because no." I wish I could say I was shocked, but at this point nothing surprised me with this company anymore. The drivers arrived at 6:15pm to pick up our order. What should've been a fun and happy day for our family was tainted with frustration and anger because of this company. We contacted the company the day after our event and were given excuses yet again. "It's so hard to find good help...it was a rough morning that day...", etc. Multiple emails back and forth were sent to the company (because they don't like to speak with customers on the phone). In one of those emails, Affordable Party Rental and Supply said they wouldn't refund anything but offered a 25% discount on a future order. As if we'd use them again! Affordable Party Rental and Supply did end up refunding half of our total purchase amount...only AFTER a report to the Better Business Bureau was made. It also should be noted, there hasn't been communication with the company since the BBB report was filed. They didn't reach out to say they were refunding anything, they just did it. I have nothing positive to say about this company.

Best customer service and our neighborhood kiddos had an absolute blast!!! I highly recommend using…read morePatty Go Round!!!

The Dino combo slide was amazing!! We had so much fun playing on this and highly recommend. The…read morebooking process was easy and they were quick to set up and take down. Will definitely be booking from here again!

Talk about service! A professional and friendly staff with excellent communication from booking up…read moreto the event (and follow up afterwards). Comparable prices with an amazing selection of bounce houses, obstacle courses, combos, waterslides, inflatable games and even concessions. We got the Mega Rainbow Castle combo and the sno cone machine to top it off was a hit! The set up and take down was so fast and they did it all! Will definitely be using them for our next party! Our family and friends had a BLAST!

From the owner: Bounce Party Connection – Your #1 Bounce House & Inflatable Party Rental in Cincinnati & Northern…read moreKentucky! Looking to level up your party? We’ve got the bounce houses, water slides, obstacle courses, and inflatable games that bring the FUN! 🥳 Perfect for birthdays, school events, church festivals & more! Clean & Safe Inflatables On-Time, Professional Service Tons of Options = Tons of Smiles Let’s get your party POPPIN’! Serving Cincinnati & Northern KY Book today — fun is just a bounce away!

If I could give 0 stars, I would. This was one of the most unprofessional experiences I've ever had…read morewith a rental company. We rented a water slide for a large party and expected to have it for the agreed rental period. Instead, the owner came and picked it up a day early without notifying us. We later learned it was because he had another customer willing to pay more. Taking rented equipment before the agreed return time, without any communication, is unacceptable. It left us scrambling and put a huge damper on our event. A company's word and commitment to its customers should mean something, and that clearly wasn't the case here. I would strongly recommend choosing a company that honors its reservations, communicates with its customers, and values integrity over making an extra dollar. 100% will be suing!!

From the owner: Bounce Houses, Waterslide’s, Obstacle Courses in the northern Cincinnati area.read more

A1 Amusement is our go to resource for all inflatables, photo booths, dunk tanks and general party…read morefun in the Cincinnati area. I work for a major attraction and they have been nothing but reliable and respectful for us and our clients. we highly recommend them!! Katy

Our company rented from this business and had the absolute worst experience possible. We are based…read morein Michigan but were opening a branch in a different state, and found the rentals we were looking for at A-1 Amusement, which was located about 1.5 hours from the event location. We discussed with their event specialist WEEKS prior to the event that we weren't from the area and confirmed if it would be an issue to drop the rentals back off a few minutes late if needed since we would be traveling to return them from 1.5 hours away. The event specialist confirmed it would be "no problem" and to just give them a call the day we were returning them. We called when we left the event location to let them know that GPS was showing we'd arrive at 4:40pm (they close at 5pm). The lady said okay, no problem. We ended up hitting some traffic, and GPS adjusted itself to say 5:05pm. We called back just to keep them in the loop that we'd be 5 minutes late. The lady again said, no problem. Ten minutes later she called back and flipped a switch. Saying that "Doors close at 5pm, so if you're not here by 5pm, you have to wait until tomorrow." We reminded her we were from out of town, and it was just five minutes, and that we were told before we rented from them that they would have some flexibility. She proceeded to say their staff "has lives" and they've had a busy week and she discussed it with the owner and that nobody will be there at 5:05pm. We explained we had children at home, home is 4 hours away, it would be a huge ordeal to not be able to drop off FIVE MINUTES LATE. She actually laughed at that point. We asked if we could leave them in the parking lot in the back, she said they would charge us full price for every rented item. I have no words for the appalling and disgusting display of customer service this company exhibited (the "higher standard of customer service" they advertise is a complete joke). The way we were spoken to, the way they went against their word they originally gave us, and the way they handled the situation is outrageous and beyond unacceptable. Every person should think twice about renting from a company that will laugh at you when you express concerns. All over a mere five minute delay. Unbelievable.