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    Bouma Self Storage

    2.3 (3 reviews)
    Open 8:30 am - 5:00 pm

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    1 year ago

    Local and family owned. Excellent security and prices good. Well maintained properties.

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    3 years ago

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    5 years ago

    sketchy pricing... price is going to reflect who's answering phones that hour. Bait and switch, is deceptive at best.

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    National Storage - Comstock Park

    National Storage - Comstock Park

    (2 reviews)

    I visited this location to drop off items to a storage unit, and was severely appalled with the…read morelevel of disrespect I was spoken to by an employee, who I believe may have been a manager. I was sitting in my car, and less than 2 minutes passed before this employee came up to my window and aggressively went off how I'm not allowed to have my vehicle running. I immediately turned my vehicle off, as I was unaware that that extremely short period of time, that I hadn't yet even gotten out of my car, would be such a significant issue. I do understand and recognize that there are risks for leaving your car running unattended - the garage door has not yet shut and again, very brief period of time. Despite my immediate compliance and agreeing to shut off my car, this employee continued to honestly harass me as to how this was such a major risk and wouldn't even let me get a word in. I had to say "okay" numerous times, and car was turned off, and she kept aggressively bombarding me how "it's not allowed" and unsafe and how "once she closes that garage door, the carbon monoxide will set off the alarm which will take her an hour to shut off." Again, I want to emphasize that I do understand how this could be a risk if enclosed space and continuously running. I've worked in customer service for years, and I know it's a tough field. But I have never felt more disrespected by a store employee than this experience. There was zero reason to be so disrespectful and aggressive with a customer. If I had had the time, I would have went inside and complained then. National Storage, please train your staff on proper etiquette and even conflict management. This was absolutely uncalled for.

    I love the drive-thru bay that lets you unload your car inside and out of the elementsread more

    U-Haul Moving & Storage at Plainfield Ave

    U-Haul Moving & Storage at Plainfield Ave

    (3 reviews)

    I had a trailer hitch installed there after calling around to other more well known installers. I…read morewas surprised that U Haul gave me a better price than the others. Also rented a one way trailer to haul some home furnishings to Northern Wisconsin as well as renting a smaller trailer to move a washing machine here in town. And, I have purchased moving supplies here. It may not be the lowest price for these supplies, but it is handy having a full range of items in one place. They buy back unused and unopened items. This store also refills propane tanks and has a few storage lockers. Al, the manager is a nice, if overworked guy. I can recommend this U Haul to you.

    If I could, this review would have 0 stars. We had a horrible experience. Every single part of the…read moreprocess went wrong, we were continuously passed along to different people to talk to, and the billing is still being processed wrong. We used the U-Haul's U-boxes to move from Michigan to Florida. To make it easier I will split this horrible process into four different parts. 1. Delivery to our home had been set for a Thursday morning. Multiple family members and friends took work off in order to help us load them. At 11am the boxes had still not arrived and I was assured they would be there before noon. The boxes didn't show up until 4pm after all of our helpers had to return home. No one was answering our calls trying to figure out when the boxes would arrive and the person unloading them had no idea what they were doing. 2. I received a call saying we could not put locks on the boxes because they needed to be inspected. When they arrived to pick the boxes up, three hours late, we were then told we needed locks and we would be charged because they had to provide them. They never mailed our keys to the locks. When they were delivered we had to buy a bolt cutter and break into our own belongings. 3. After having the drop off date set in Florida for months, we were told they could no longer drop them off on that date. This means we would be sleeping on the floor with no furniture, clothing, or kitchen utensils. After talking to multiple different people the date was finally set again. The boxes showed up six hours late. The woman dropping off these boxes was the ONLY person that was nice and kept us updated on what was going on. 4. The entire transaction was completed at the end of June. It is now the end of September and we are STILL being charged EVERY SINGLE MONTH for a storage container we don't have. Every single month we call, get passed around to multiple people, and they eventually return the money. If it happened once, okay I can handle that, but this has been happening for three months in a row and shows no sign of stopping. This experience was horrible. I will NEVER go through U-Haul again.

    Bouma Self Storage - selfstorage - Updated May 2026

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