If I could leave zero stars for this dental office, I would. I had a horrible experience at this…read moreoffice, starting with the staff and leading up to the dentist. The only reason I returned to get my dental work done was because I had a pleasant experience with the dentist both times before, and I needed the work completed before going out of town. However, I should have listened to my instincts and found another dentist. I'm not going to go into detail yet because I have to come back for a follow-up, but after that, I'll share everything--so brace yourselves.

The Dr was nice but that's the only thing that was good about this practice or experience. I was…read morereferred to this practice by my regular dentist because I broke my jaw. I am disabled and on GA Medicaid. I get $822 a month to live on. GA Medicaid shows this practice as a provider. I filled out all of the new patient paperwork online and on the day of my appt had to pay $534 for the initial exam and a 3D scan. There is absolutely no need for this scan! I had medical CT scans done at the hospital just days before!! I was told "this is how our Dr likes to see it". I had noted on my intake paperwork that I'm allergic to penicillin, also went over it with the nurse and the DR. So during my exam I was told I would need to wire my jaw shut for 6-8 weeks but that was it, he told me there wasn't enough space/bone to do a plate. They brought me a bill of over 8k stating they don't take Medicaid and I should have known that from speaking with my regular dentist (once again even Medicaid has them listed as a provider)! First it's your job to explain financial obligations to your patients not another office! Once I was on your books it became your responsibility to contact me and make sure I understood that you didn't accept Medicaid and everything would be out of pocket! Next they were "nice" enough to give me a copy of the 3D scan...yes they did use that phrase...but I tried to use it at two other places and they told me it was USELESS, just a way for this office to make money. The place I ended up getting treatment/surgery needed the scans from the hospital not a 3D scan that I was forced to get and spend money I didn't have. That brings me to the next issue. Even with a 3D scan this Dr completely missed that I had a second break in my jaw. When I saw the xrays it was so obvious that I pointed it out!! How did this Dr miss something so obvious an untrained eye could see it?? If I had gone through the treatment suggested here I would have been in so much agony due to the second break not being addressed. That brings me to the last complaint...as I said earlier I'm allergic to penicillin. I was so upset at the end of this appt realizing I had spent $534 for nothing that I didn't look at the prescriptions he gave me till I got to my car. He had prescribed me penicillin! I notified the office and was told someone would call me back. It has now been over 2 weeks and nobody has called me about it. Obviously if they called me back it would be admitting they did something wrong, this office is negligent from the time you walk in the door. I ended up having to get two plates in my jaw, crazy that another Dr had enough room to do it but this office couldn't...

Dr. Treadway and his team were amazing. They took great care of us and followed up appropriately…read more They also were able to accommodate the later appointment times that I needed and changed with no issue. I was able to fill out a lot of paperwork online and had no issues whatsoever. He's great with kids and appropriately medicated my son.

When you enter the door Reception Area is spotless the person at the desk greets you with a smile…read morewhen you go to the work area it's spotless the medical assistant the hygienist and the two doctors are very professional, friendly and experiences.

From the owner: We believe in making dentistry as comfortable, rewarding, and hassle-free as possible so that all…read morevisits to our dental office are delightful experiences. By providing outstanding customer service, a continued commitment to patient education, and top-notch clinical skills, we deliver unparalleled results. With over 30 years of experience, our dental team is qualified to address all your concerns. We specialize in general, cosmetic and implant dentistry with an array of services including teeth whitening, implant restorations, sleep apnea treatment, crowns, oral surgery, wisdom teeth removal, and more. With skill and compassion, we proudly serve Douglasville community. Call to schedule your appointment and take advantage of our specials.

Made two appointments,each time they called to canceled, they made one on a Monday left a message…read moreto tell me the office is closed on Monday

I actually scheduled an appointment for a family member that lives in the area. I go the the Great…read moreexpressions in town. My Aunt's visit went well. She needed a crown and they started everything the same day. We thought this was a medicaid office but when we called the manager was great and explained that they take all insurance plans! Now my Aunt and cousin go here and they both have told me thank you for the referral!

Horrible customer service and customer care. Ok my advice is don't bother going here. my records…read moreare also not available even after I had personally signed a release of information form. corporate office just leaves me on hold all day.

Sadly my TWO encounters with this dental office were both unprofessional and unacceptable. The…read morefirst time I went in with an actively infected tooth in excruciating pain. They took X-rays of teeth that were totally unrelated to my visit. Just to over-bill my insurance for all covered X-rays. Then sent me home with otc strength pain meds, no antibiotics and a referral to an endodontist which was 2 weeks out. I ended up in the ER. I decided to give them another try and scheduled my daughter for a routine exam and tooth cleaning and the office staff was so rude I couldnt even get thru the initial conversation. As much as I wanted to support this black owned or operated establishment -I DEFINITELY DO NOT RECOMMEND THIS DENTAL OFFICE.

My son had a consultation with Dr. Reynaldo Reese on June 1 regarding impacted tooth #30. During…read morethe consultation, Dr. Reese reviewed the X-rays taken at his office and explained that the procedure would involve cutting the gum and using a chain to help guide the tooth. I specifically asked whether the procedure was extensive enough to require anesthesia, and he advised that my son should be fine with local anesthesia/laughing gas. At no point during that consultation was I told that my son needed bottom brackets/braces in place before the procedure could be done. After the consultation, I followed the office's instructions, waited for insurance approval, and scheduled the procedure. On the day of the appointment, the front desk staff was very kind and helpful, especially Megan, who assisted with getting us scheduled sooner. However, after my son was taken to the back, laughing gas was started, numbing cream was applied, and I was sent to the waiting room believing the procedure was underway. Shortly after, staff came out and asked whether I knew my son did not have bottom braces. I confirmed that I was aware, as his orthodontist was waiting for his teeth to come in and baby teeth to shed. I was then brought to the back and informed that the procedure could not be done because bottom brackets were needed for the chain to attach. While I understand if that is medically necessary, this should have been clearly explained during the consultation before my child was brought in and prepped for a procedure. When I addressed this with Dr. Reese, he became dismissive instead of acknowledging the oversight. As we were leaving, he stated, "If you don't like it, don't come back." For the owner of the practice to respond that way was extremely unprofessional and disappointing. I requested a refund and my son's records. The overall experience was frustrating, avoidable, and upsetting. The front desk staff was pleasant, but the communication and professionalism from Dr. Reese were unacceptable.

From the owner: We specialize in Oral Surgery and Dental Implants.read more

Devastated by the results of trusting this Dentist in my mouth. TWICE. Seemingly professional but…read morequite the opposite. Uses unreliable sources for crowns - that's just the tip of the berg-I have two unmatched front teeth and they offered no help or care to fix what they knew was messed up- by them. They just want to see money up front. My husband has gone to dr camp for several years - had great results for many years. Then last year- Then they did a crown on a tooth that had no problems and he was actually only supposed to get a filling when he went that day. Placed a crown on a tooth that was no where near the one he needed replaced. We both are still in disbelief at the way this place has been the last few years. If you go to this dentist - just bend over instead of sitting in the chair-. And spread your wallet wide.

Bait and switch tactics!! $100 for teeth cleaning coupon found in chapel hill news and view is bait…read morein switch. X rays were taken, Dentist said he had great teeth! Then told it will be 80 something more dollars because deeper cleaning needed. This place was so run down probably because they run everyone off. So he paid his 49 for Xrays and is taking his business elsewhere.