My bad! I should have asked what their rates were before booking my appointment. An oil change I…read morecould have gotten at the dealership for $80 cost me $113.31 after a $20 discount. I also booked a tire rotation and was told to expect to wait one hour for both services. After one hour, the tire rotation was finally completed and then it took another 30 minutes for the oil change. So, I was kept waiting 30 minutes longer than expected and I paid over $30 more than the dealership would have charged me for the oil change. Live and learn.

What can I say about these guys? In a rental and was towed…read morein to location Don't know that there is a "Tire Change" season and totally booked- they squeezed me in to get us back on the road. If I lived local, it would be my go to for sure- all of the staff were great

I was on the shoulder of I-95 today with a flat tire trying to fix it. He saw us and immediately…read morepulled over to help. Within 2 minutes they had gotten their tools out of their truck, had our flat tire off and put our spare on. Can't thank them enough for their willingness to help when they could've just driven right by!

I was here on vacation and my car started acting up. Called around noon on a Friday and got my car…read moretowed, looked at and fixed within a matter of hours. They were very friendly, helpful and above all HONEST! I also think they are reasonably priced. I wish all car repair businesses were like Arnold's! I recommend 100%!

We are very happy with the work that VIP did for our car. They were courteous and helpful in a time…read morewhere we needed it, much. About their marketing and branding: it's very efficient! I told our tow truck driver to take the car there thinking it was another place I was familiar with. I had never been to VIP but somehow the branding stayed in my mind. :) They were able to work with us while we were traveling and we are grateful. Their prices are fair and the service was excellent. We needed a battery and they were able to store the car, for a daily fee, until we could pick it up.

Over charged for a stud and lug nut replacement that takes 15 min to do my girlfriend came in for a…read moreflat tire patch they broke the lug nut and stud trying to get the tire off and then said it'll take 2.7 hours to fix and charged $189 an hour for a total of $538 when I told my girl to call back and cancel they said it was finished in only one hour I called them they were rude trying to convince me it takes 3 hours to get a caliper and rotor off to replace two studs on one wheel if you don't know much about cars don't go here they'll scam you and on top of that my girl is a travel nurse and knows nobody in New Hampshire and she came in there with her nurse scrubs and they still ripped her off

TLDR; Incredible service-- professional and trust-worthy…read more I called on a Saturday hoping for a same-day wheel/tire swap and they had me in within the hour. The staff here is remarkably accommodating; they handled my specific requests for tire/wheel placement without hesitation. While waiting, I actually enjoyed sitting outside in the sun rather than a cramped waiting room, and ended up having a great conversation with the team about local overlanding and trails. Most importantly, their inspection sheet clearly indicated that they verified and torqued every lug nut to spec. As someone who usually feels the need to re-check torque after visiting a shop, this was the first time I felt total peace of mind heading home. If you prefer "fancy" workers in suits and overpriced "free" coffee from a dingy old coffee pod machine while getting charged dealership premiums, go elsewhere. But if you want quality work done by down-to-earth people who treat you like a human rather than a target for upselling, give this place a go. 10/10 experience.

The experience I've had at Tire Warehouse has always been positive! They are professional,…read morefriendly, and make sure you are getting the best service. Recently, I had a large screw embedded into my tire while driving and they got me in right away, patched it, and made sure I was safe for my upcoming trip. During my wait though, a person called in and was clearly distressed and couldn't remember what needed to be done for her car, and Brandon was so patient and empathetic helping them through the entire call. Thank you all for being so helpful!

A truely top notch honest automotive repair shop !! It still shows that people buy from people and…read moreMike and Gene are the perfect example of that. Rod S

I am not happy with Route 5 Auto. I am in NH and trying to help my brother get his vehicle. I spoke…read morewith them 3 Weeks before his appt saying I needed a call on price before work was done to see if I could afford it and I could only do minimum repairs. He went ahead and did work and I got stuck with $1200.00 bill which is could not afford. If he called I would have done work in two sessions. Also he let my brother take vehicle before it was not paid for. This is not good customer service and someone you can't trust to do the right thing. Be cautious of this garage. Mary D

brought my car in to get tires changed, the offered the free multipoint inspection which was…read moreamazing and they changed my tires. thats about where the good ends. I pick the car up and I get told all 4 of my brakes need to be changed as they are "metal to metal all around". i knew that was not true because no way did all 4 pads go bad on the car after having brakes done all around less than 5K miles prior. fast forward to having a different mechanic look at it and one corner was bad due to a stuck caliper. all other pads were just about brand new. would recommend for tires but be very cautious of being upsold a service you don't need

'Do not go to this location....crappy customer service, crappy work ethics, & unfair charges…read more. Very unhappy NH veteran... Loyal customer for the past 10 years plus.. I dropped my car off to get my winter tires put on, oil change & wheel alignment.... It was at 11:00 am... waited for a call like usual never got one..they close at 4:00 pm.. 3:30 I called only to be told I was called many times.. I asked him what number.. he claimed he was given the wrong cell number..Being a 10 year customer I know my information is in the system.. when questioned about that I was told they upgraded to a new system 2 years ago.. my response was I'd taken both of my cars there within that time frame.. So lies!! After all that I was presented with a 300.00 plus bill due to a stud breaking off allegedly.. I thought if you broke an item during a service you should have to fix it.. not add another 80.00 dollars to my bill. I will never set foot in this location again as the service is terrible.. I'll take my business to the Littleton location as I like VIP.. I just won't be treated like this by the folks in the Woodsville location!!!

These guys really are as good as it gets! The work itself is always excellent (including diagnosis…read moreof tough problems) but what makes them truly special is the character and dedication of the people who work there. They'll never try to talk you into something expensive that you don't need--instead, they'll suggest ways to make it cost less--and their customer service is amazing. They primarily work on cars & trucks, but as I understand it, their work isn't limited to that; as far as I know, the only thing they don't do (or at least don't do yet) is tires. Check whether or not your problem has an engine attached to it, and if it does, call them. They're trustworthy, patient, friendly, and just plain the best in the area at what they do! If you're anywhere even vaguely nearby, they're worth the drive... or the tow, as the case may be.

Love these folks -- and I'm really sentimentally attached to my car. The only thing that sucks…read moreabout Night Owl is that they don't pack up, relocate their entire business, and follow me when I move half a continent away. Sour.

The team at vianor is upfront And honest with their quotes. They have a knowledgeable staff and…read morePatty is especially helpful. My only complaint is they tale quite some time when actually working on your vehicle, so if you are in a rush I'd be prepared to wait. They do offer a loaner car though, so you won't be stuck in the shop while work is being done. Overall, quality and friendly service

I called for a quote and was spoke to like I'm stupid. When comparing prices, I had three questions…read moreI was asking and he answered one of them. Maybe they are the most affordable but I will never know. I said "thank you" and he hung up. Customer service is just as important as the product you sell and the quality of your work.

I have gone to this shop for years and they have always treated me so well. Its the best mechanic…read moreshop around as far as I am concerned. Highly recomended.

Went back to get my snow tires off, and they were awesome about it and squeezed me in again. Then,…read moreupon getting my oil changed at the Honda dealership a week before driving back across the country to L.A., I found out that the reason my car was riding very rough was that my struts were trashed and had leaked out all their fluid. Not safe. But the $1k quote from the dealer made me a bit queasy. So who you gonna call? Wilson! They quoted me about half of what the dealer did, put in some lifetime warrantied Monroe Spectrum struts, and squeezed me in the next day. Saved my butt AND some money. I just wish these guys were out in L.A. ...

We had an issue with our front tire while vacationing in north Conway N.H…read more I researched the local tire shop s and found Frechette tire co only a few miles from the hotel. I called made an appointment that same day. What a breath of fresh air!!! The shop was not slick, no hype to get you to buy expensive items, the man (jason) forgot his name but not his manner) He was direct, honest in pricing, great handshake, and respectful of us( we're old!) So great to see a home town business with integrity! Definitely would recommend them to anyone who needs quality tires. We were in and out in45 mins; they couldn't do alignment that day. We had tires aligned at our local Toyota dealer took 4 1/2 hours!!!ugh what a difference! Supposed to be 2 hours with appointments made days earlier.

I blew out a trailer tire while on vacation. These guys were recommend by another business in town…read more I called them and they assembled the tire and rim before I showed up. I highly recommended them.