Beautiful renovated theater, wonderful sound for live music, love the nostalgia and location as…read morewell! Right across from food and shopping

The location is very clean and organized. The staff were friendly. The breakfast included was…read moresolid. One day there was bacon and a different day there was sausage links and turkey sausage patties. The kids really liked the pancake machine. The room was clean and comfortable but the unit ac/heat control was a small issue. I could not get the fan to stay on which for people that need that white noise made it a rough night to sleep. Would definitely stay again if I pass through Franklin again.

The phone call that I placed to the hotel to ask a question (before ever staying) is the reason for…read morethe one star review. I called and there was no greeting, just "Can you hold?" I said yes. I was immediately disconnected. I called back several more times, only for the phone to be picked up, no one spoke, and then I would be disconnected. When Jessica finally answered again and asked if I could hold, I again said yes, but that I kept getting disconnected and didn't know why. She responded in a completely hateful and unprofessional tone "Well, I'm busy with customers right now. Can you hold?" I hung up and have no intent on calling back or visiting.

Easy access / entry. Great spot to camp near Nashville although the sites are not quite level so…read moreyou need to use your leveling blocks. But that worked out fine for us. A cute farm to check out. Note: there was no restaurant or food truck on at the farm on this date/time we went and there was confusion on breakfast. The breakfast eventually worked itself out wherein you just Venmo a donation. Worth the stop and we'd be back.

I recently stayed at this campground after booking Tent Site #6 with power hookup, and my…read moreexperience was extremely disappointing due to multiple service failures, safety concerns, and unprofessional communication. 1. Incorrect Check‑In Instructions The self‑check‑in directions provided were inaccurate. The instructions stated to "turn right toward the barn", but the correct route required an immediate left. After a long drive, unclear directions created unnecessary confusion and delay. 2. Power Hookup Failure & Safety Concerns After setting up my tent at 7:24 PM, I discovered that none of the four outlets were functioning. When I called for assistance, I was repeatedly told to "press the reset button," despite explaining that the outlet was not a GFCI, which is a safety requirement under Tennessee electrical standards. This was not only unhelpful--it was unsafe. 3. Lack of Communication & Delayed Support Between 7:24 PM and 9:15 PM, I made multiple calls for updates: 8:25 PM - Called again because no one followed up. 9:00 PM - Walked to the office; no staff present. Calls went to voicemail, even when selecting the Urgent option. 9:15 PM - Finally informed that no technician was available until the next morning. At no point was I proactively updated, and no immediate solution was offered until I insisted. 4. Poorly Communicated Alternative Accommodation Only after pressing for a resolution was I offered a cabin. The instructions given were simply: "It's the cabin with the red roof and red deck. You can find it on the campsite." I explained multiple times that I was facing Highway 109 and needed clear directions. Instead of providing assistance, the staff member repeatedly said, "You can easily find it, it's the only one with a red roof." After a 10‑hour drive, breaking down my tent in the dark, and navigating a nearly pitch‑black campground, this vague guidance was unacceptable. A basic courtesy would have been for a staff member to meet me, use a flashlight, or at least point me in the correct direction. Instead, I was left to wander the property alone until another camper kindly helped me locate the cabin. To add to the disappointment, the "farm" itself was poorly maintained. The gazebo area was covered in bird droppings, and the netting above it was improperly secured, trapping several birds -- some alive, some dead. The overall environment did not resemble a well‑kept campground. A long‑term guest named Tom allowed his husky to roam off‑leash. At one point, the dog nearly urinated on my tent. He also did not pick up after his dog. The bathroom facilities were equally substandard. There was only one toilet booth and one shower booth for the entire area, both built with noticeably poor workmanship. I have never encountered a campground with such limited and inadequate restroom facilities. 5. No Support During Checkout At 10:14 PM, I called again for checkout guidance and was hung up on. My follow‑up voicemail was never returned. I checked out at 4:00 AM, left the key inside, and locked the door without any staff interaction. 6. Unprofessional Call the Next Day The following afternoon at 3:42 PM, I received a call asking whether I had checked out and how they were supposed to access the cabin without the key. This made it clear that no one had listened to the voicemail I left the night before, where I explained exactly how I checked out and where I left the key. The staff member then made an issue out of not having a spare key -- which raises concerns about their preparedness if a guest ever loses one. When I explained again that I had left a voicemail and followed reasonable checkout steps, she responded rudely, saying: "We upgraded you to a cabin and I hope you are happy being a rude guest," and then hung up on me. This level of unprofessionalism is unacceptable in any hospitality setting.

Attended a wedding here . I must say a great place to have an event indoor or out. Onsite staff…read moreseemed nice and helpful. The only negative was the walk from the parking to the event site. Otherwise I would recommend for weddings, reunions or any big event needing lots of space and variety.

I want you to pay close attention, please, good reviews are most often written by friends or people…read morein the same business. You judge a business by how severe or how many poor reviews available. PLEASE DO NOT BOOK any special event at Bagsby Ranch. I have organized fund raising events and attended several weddings at both of their venues. I have watched the owners and their young family members LITERALLY yelling at the mother of the bride, the wedding party. The parking is awful. But honestly, dealing with the owners, is NOT worth ruining your event or wedding. Truly. There are other venues in the area.

Family from near and far gathered at Long Hollow Garden & Vineyards for a beautiful afternoon and…read moreevening wedding. Parking was plentiful and easy. The garden ceremony area was expansive with the sun shining over the fields. The setting made the perfect backdrop for the couple's photos, complete with wildlife in the background. After a lovely ceremony, we enjoyed cocktail hour and then moved into the reception space, which was exactly what this couple had dreamed of. The band played, and we danced the night away. Just note there's no air conditioning in the reception barn, but there are very large fans. Long Hollow Gardens & Vineyards was the perfect venue for this Bride and Grooms dream wedding. It will always hold a special place in our hearts.

I went to an August wildflower picking party at Long Hollow Gardens and had an amazing time! My…read morefriends and I had heard about this place via social media, and were pleasantly surprised that it lived up to all of our expectations! We bought General Entry tickets & wildflower picking tickets online a few weeks in advance. When we got to the gardens they asked for our names and directed us to park. Once inside we stopped over a the bar for a wine tasting - all of the wines are made in Tennessee on property - and bought 2 bottles for us to enjoy throughout the night. We also checked in for wildflower picking at the bar and were given glass jars to fill with flowers. The staff was very kind and helpful during that process. I also thoroughly enjoyed the free strawberry lemonade and regular lemonade that they provided guests, though some of my friends thought it was too sweet! Our one mistake was not going to pick flowers earlier in the night. We started when the sun was setting, but the area was so large that it was dark by the time we were finished. It was also the last week for wildflower picking, so there weren't as many left available as I imagine there is earlier in the month. We also ordered pasta from Pasta Gailfi, a food truck that was on site and enjoyed it at our table. If I were to do it over again, I would also bring our own food and a deck of cards or a board game for us to enjoy as well! The venue was stunning, and I imagine it acts as a beautiful wedding venue as well.