The staff were lovely and greeted us nicely, but the wait time + food delivery was a little longer than usual. Our table was a little forgotten as staff were talking to the table next to us every 5 minutes. Still a location I generally enjoy and the building is quite clean, the washrooms.. maybe a bit more attention. read more

Ordered the Pecan salad with side of garlic bread. Had to hunt for the pecans, little to no cheese or other promised toppings. The side of garlic bread consisted if one tiny piece of cold bread that cost $2.50. Seriously! Called the restaurant thinking this was a mistake. Not a mistake, that's all you get. Eat elsewhere. This place is a rip off. read more

Love how they have their Pizza Flights back for the summer! That way, you can try a variety of different pizzas without having to order a whole one. And each little pizza comes with its own dip, so even better! Online ordering was super easy and the pizza was ready right when they said it would be. The hostess who helped me was also friendly and efficient. I got the Royal Hawaiian, Boston Royal, and The Meteor. All were delicious and full of toppings. Would definitely get the Pizza Flight again. Just wish they could have it all year round and not just for the summer! read more

Boston Pizza - Pizza Flight - Royal Hawaiian, The Meteor, and Boston Royal. Delicious and a wonderful way to try a variety of flavors! (June 2022) - Pizza Near Me - Langley, British Columbia

Great staff super nice clean restaurant, food is good always hot and fresh my favourite is the baked ravioli amazing !!!

I placed an order for pickup & asked that they go easy on the tomato sauce. When I got home I discovered they had not & the pizza was a soppy mess. The lasagna in my order was fine. Staff was friendly. Won't be back though read more

Visit 1: Good place for families and to watch games. Our party of 4 had salads and sandwiches- it was ok. No pizza in our order- maybe next time... Visit 2: Had the Pizza this time. Our table ordered the Baja thin crust (Multi-grain) and The Perogy Pizza. It was tasty. I don't eat meat, but everyone else seemed to like it! Pizza is good by me :) read more

Boston Pizza - Baja Thin Crust (multi-grain) - Pizza Near Me - Langley, British Columbia

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I would give zero stars if available, what a joke of a company $30.00 minimum order for delivery, for one person, then charge delivery fees... I will never ever again in my life spend a single cent at Boston Pizza, I will definitely speak badly of this and defer anyone I know from choosing this rip off business. By the way the pasta is dry like dirt..... read more

We ordered a Rib and Winger combo w/ poutine and a Memphis Chicken Sandwich with a side of Gravy. The gravy arrived discoloured, very clumpy and cool to the touch. It had the texture of a clumpy brown Jello. It even tasted funny. It was definitely very old and from the back of the fridge, microwaved and served. The head Chef of Langley Boston Pizza even used the same gravy for the poutine, it was clear to the obvious eye the poutine was not of standard to be served to anyone. We still took a bite, it tasted like a case of food poisoning waiting to happen. Fraser Health has failed the public here with their food inspections. The special menu item Memphis Chicken burger was missing key ingredients. It was served without crispy fried jalapeños which were replaced with a couple of regular pickled Jalepeno's and Mayo was used in place of Ranch. I told the waitress about the discrepancy and was offered a side of fried Jalepeno's to eat on a side plate. Eating Burger topping from a snack plate didn't seem appealing. The wings were dipped in minimal sauce, they should not have sold the wings if the restaurant had run out of hot sauce. In the end We had an uneatable Poutine, uneatable Gravy and a burger that was different from what Was being advertised. I mentioned this the waitress and it was brushed off pretty well and ignored. She could have fixed the problems by replacing the food, but instead I was given a 15% discount on the food that wasn't fit for human consumption. This is the second bad back to back experience i've had at this location. During my last Visit my Chocolate explosion was completely freezer burned. I've been going to this location for 20 years, but this place no longer meets safe food handling conditions for me to consider returning back to. Its been a nice ride Boston Pizza, but Cactus Club has won me over. Joanne A of Boston Pizza, thanks for reaching out To me 4 and half months after the visit. I already tried reaching out to the Langley BP after my regretful visit, and no one from the Langley Boston Pizza bothered calling me back. I've had a few bad experiences at the Langley Boston Pizza store in terms of poor food quality. I am Super happy these days at Cactus Club down the street https://youtu.be/ShIKJjp0BoE read more

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Booooo! This Boston pizza stinks Long long wait Time for delivery nearly two hours each time. Pizza is just gross by the time it arrives Every time I've complained the staff that answers is not helpful and they just put you on hold as they have no clue what they are doing If you want to spend the next day in the washroom order their bbq chicken pizza nasty! Also they are the most expensive takeout in town read more

I called the restaurant and the person who answered the phone told me that they are not making any reservations for tonight but asked me to come in and wait. I was willing to do that and went in and the owner of the franchise told me and my husband that they will not be able to serve us. I told him why he could not tell us over the phone before we drove to this location. We also offered to wait and asked him to take down our number and he refused And said to get out of the restaurant. He said that he has the right to refuse service to anyone. What was our fault here. Also, told him to speak to us properly but he did not. Told him that it was our wedding anniversary and do not spoil our day by being so unprofessional. He continued to ask us to leave. If you want professional service, please avoid going to this location. extremely unprofessional!! Shame!! read more

Spoke with Darrel. Nice guy. Very sweet. But... Pizza was made wrong Pizza was cold And I paid $60+ for a large pizza with four toppings and a six pack of orange crush... I'm a broke ass college student and this was supposed to be my after test treat. Never again. I've got such a stomach ache. Tried to call back and let them know. They had me on hold to wait for a manager. Hung up cause I have to go study. Really upset. According to Jessica I was only going to be offered a coupon "maybe". read more

The worst customer experience I have ever had. I went to the BP web site and placed an order. It said the order would be ready in 25 minutes. I was charged on my credit card. When I showed up at the restaurant they did not have the order. The manager had showed no interest in helping. She simply said there is always a confirmation email, I need to see it. Well apparantly they don't always send and email as I didn't get one. She said there is nothing she could do. She said I could phone BPI. I asked for the phone number, she told me to look it up online ???? I asked her if someone would answer the phone at 6:45PM, she said yes. I phoned BPI and got a recording that they had left at 5:00PM. read more

Walked in and asked to be seated in the lounge. We were first told yes by hostess. Then manager comes by and says no and gives a lame excuse that kids are not allowed on Friday Saturday nights due to loud music (by the way it was 6:30pm). Only to see that other kids are already seated in the lounge. Last I checked it was a family restaurant and we have sat on the lounge side many times. Walked out and went to our local BP! Way better service read more

Try their Cactus Cut potatoes with cheese on top . Pretty awesome. Had their Shrimp tacos for the first time ... huge portion and lots of deep fried crispy shrimps in each tacos . I've asked for lime wedges,guacamole and hot sauce on the side with it as by itself , kind of tastes dry. My husband always order their Penne Alfredo Pasta baked with cheese and added chicken! Service is pretty good too . read more

Boston Pizza - Pizza Near Me - Langley, British Columbia

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Obviously, I had to give one star. I was forced to. Otherwise, instead of a star, I would've awarded this "restaurant" the vomiting emoji. Five of them, in fact. I was so disgusted by the "food" that I'm actually writing this in the parking lot. I was that moved...as I'm sure my bowels will be soon. I say this as I'm fighting back am overwhelming urge to up chuck. Soup that tasted as if it came out of a can, was dumped into a barrel of chum, and then urinated on by the entire kitchen staff. Meatballs consisting of 80% salt and 20% bunions, and on top of all that, microwaved. Salmon which looked as if it had been fished out of Lake Chernobyl and tasted slightly worse. Our server was excellent, but the hostess had cloven hooves and the compassion of Joseph Goebbels. Seriously, stay away from this place unless you're a masochist....and even then, master level. read more

Ate here last week, ordered wings as an appetizer, and the spicy perogy pizza as an entree. Was very disappointed as the wings came after my pizza. The food was lukewarm at best and we had to flag down a waitress to get service, service was overall very slow. They were busy that that so we thought that was why we got the service that we did. Tried again last night, we showed up at the restaurant shortly after 12, the restaurant sign said it closed at 1. We waited at the front to be greeted for at least 5 minutes and then were rudely told that it was takeout only. I understand last calls but I have never been turned away one hour before close. Very disappointing, will not be back.. read more

This location is pretty good compared to others I've been to. Whenever we've come we've been seated as soon as we walk in, which is always nice. The service isn't overly friendly, but they are polite and the food comes out fairly fast, so it's good. We had a really awesome server when we came here last year, I don't know if he still works there, but he was amazing. He was the epitome of awesome customer service, lol. The food is decent, 2.5 stars. The 4 stars is for the good service and no wait times. read more

Last night I ordered a Hawaiian pizza and a pepperoni pizza for delivery which is quite expensive for 2 pizzas. Delivery time was amazing. My family was very disappointed that they forgot to put ANY pizza sauce on the Hawaiian pizza. I called to request a refund for my pizza with no sauce. I told them that I would send pictures of the pizza to confirm no sauce. I Was told they couldn't credit my MasterCard but they would prepare a new pizza. Unfortunately everyone ate the pepperoni pizza and dinner was over. My complaint is that if a restaurant makes a major error they should refund you for the payment you used. They refused to credit my MasterCard but said they will mail me a coupon. That means I have to order from then again. read more

Been there a few times at this location. Daytime sat on left side smelt of vomit. Server was great food was great no complaints. Other two times had the same server. Forgot stuff, was rude and just horrible. Forgot our drinks and waited 20 min for bill couldn't complain as she's the manger!!! Are you kidding! Never again read more

I have frequently visited this location many times in the last few years. Almost weekly for lunch, every few weeks for lunch or dinner with my spouse or friends or groups from work as well my spouse and I order take out from here monthly. Yup that is alot of business! The manager introduced herself to us a few months ago when she gave me and my work friends the option to order any small pizza for the lunch special price. Very nice and good way to treat regulars. However last weekend I had an issue when ordering on the app ... it said food would be ready in 50 mins but it was ready in 20 when I showed up and my gift card work not work at all. While waiting another 15 mins while the staff was trying and food getting cold. I complained through the website twice then the manager called and left message. My friends, spouse and I decided to go for late lunch yesterday so I decided I'll tell the manager in person what happened. She didn't really have any solution other then the gift cards have problems and nothing to say about the app. Ok so we ordered our apples and food - both took a LONG time to come out. The manager abandoned serving us and had another waitress serve. My friend asked her for a refill of ice tea. Not long after she brought out our pizzas and I asked for fresh Parmesan. The waitress left our table and stopped at 2 other tables to take their orders then went to the computer to enter them and disappeared into the prep area. Since about 10-15 minutes passed I got up and went to look for her. She saw me and grabbed the Parmesan grater but I said it's too late we started eating 15 mins ago but could you please bring the ice tea she asked for 30 mins ago. Then she brought the iced tea and never returned to our table to ask about the food or if we need more refills. My spouse had 1 glass and an empty drink for an hour. Then my friends pizza dough didn't taste very good, not compared to ours so we flagged another waitress down to send it back. The family sitting at the table next to us was there for about 20 mins without being acknowledged or anything so they got up and left. After all that the 1st waitress continued to ignore us and about another 15 mins passed when we asked the 2nd waitress for a box and bill. She returned promptly with 1 bill as she didn't ask that we actually wanted it split. At this point I didn't care and was pretty upset so wasn't even going to try to use my gift cards I just paid the bill and didn't leave any tip whatsoever for that lack of service. The manager finally surfaced so I went up there and informed her of the experience. All she kept if saying was I'm sorry about that. Well that didn't make anything better nor did it solve any issues. We all walked out feeling annoyed, dissatisfied and frustrated. Needless to say we will NOT ever go back to this BP again. I know the complaint process passes it back to her to call and lame excuses will do nothing to alleviate my annoyance. After writing this I looked at all the reviews on BP's in Langley, Surrey, Coquitlam,Poco and Pitt Meadows - the one common denominator is they all consistently have 2-2.5 stars for total ratings. This tells me BP doesn't care about the lack of service or standards and as we know with tough competition out there I don't see this chain lasting without big changes in proving quality service to their loyal customers. read more

Worst service of any BP I have ordered from. Did not take my order properly and then tried to blame me. I waited 1 hour and did not get my pizza. The female manager was totally inept. I will never order there again and will tell anyone who listens ....just terrible. read more

My family and I go here on occasion, it's okay but one experienced was really bad. Our waiter was super nice and we loved him. My father ordered a sandwich with the ceaser salad as the side. The only issue was that there was a huge strand of plastic inside of it, we gave it back and they took it off our bill. Our waiter was super nice about it, and made us laugh. But I don't think we'll ever order that salad again. read more

This is the worst experience I have ever had at a Boston Pizza. I had never walked out of a restaurant until today. My husband, one and a half year old and I waited over an hour for our meal. I could understand if the place was packed but it was nowhere near full. We ordered grilled cheese, spaghetti, and the ribs that were on special, not a terribly difficult order in my opinion. At one point we asked our server Erika how much longer, as our baby needed to eat soon or we would have to leave. She told us 5 minutes more, and after 15 further minutes had passed with no sign of our waitress or food we walked out. I will NEVER go there again. read more

What can I say other than the obvious. We're not talking about a fancy restaurant, this is a family orientated sports bar , people complain about food as if it's the waitresses fault. The girls do a fantastic job running around , the kitchen is where I'm giving it four rather than 5 staRs. The kitchen is where the mistakes happen, Iv seen my share of problems here but like I said it's not fancy so I never expect knock out meals. read more

Went here with friends this evening, restaurant was half empty. Service SUCKED. The restaurant was half empty but it took at least 15 minutes for our server to take our orders, and close to an hour (!) for our food to come (and appies/meals came at the same time despite us asking for appies to start). Even then, our server didn't notice that she forgot to bring out my eight year old's meal. After sitting there waiting for his food for so long, the poor guy was almost in tears. When I pointed it out, her attitude was very flippant until I got snappy, and then suddenly she must have clued in that she wasn't doing her job because she was more attentive from that point on. Boston Pizza's food is consistently the same (ok/good, not amazing), but at this restaurant as well as the Cloverdale location, the service is exceptionally spotty. Because of the service issue alone we generally avoid BP restaurants, and will continue to do so until customer service is taken more seriously. I don't expect to be treated like royalty, but as a customer you shouldn't have to feel like you server is blowing you off when you ask about where your food/drinks/etc. are. Please BP management, get your staff to realize that their lack of customer service is turning customers away. read more

Mediterranean pizza was perfect. Calamari was a little chewy (why only four stars). Great atmosphere. Wait staff was friendly.

The food was okay. My little nephews enjoy pizza and the service was terrible. They were super rude. And incredibly unpleasant

Dropped the ball on delivery. Waited 2 hours and they didn't show up.... At 1 hour called and they said they came and we didn't answer our phone..... We live In a condo they could have buzzed ... And we had our phones near us the whole time. Then they said they'd come right back but they didn't.... They were not apologetic and were very rude. read more

I want desperately to give more than 3 stars but I can't. I worked for Boston pizza years ago. In Richmond and whistler. I feel that quality has really gone down the last few years. We go at least 6 times a year. .and last 3 time. Pasta sticky..overcooked...pizza dark brown..too toasty. But still good. Just not the same. As a waitress I would never deliver a plate that did not look amazing. Nobody seems to care anymore. .Sadly. read more

Been to this location a few times and experience was okay. The server was great and food was alright, not complaining. Had good and bad experiences on different occasions. My brother and I ordered food and service and everything was great and other times it was close even when there wasn't much people in the restaurant and wait for over an hour for your food. It's way over priced and generally not worth it read more

Undoubtedly the worst service I've ever received. We went into the restaurant where we were told, by the hostess that masks were mandatory. We told her that we all had masks. She seated us. The waitress arrived and once again advised us of the Covid policy and offered to sell us masks for $2 each. We told her that we all had masks. No one was planning on leaving the table... She told us about her $2 masks again. We told her we had masks. She went on about Covid policy and mentioned the $2 masks again. I asked her if she was being serious. Was she joking? I couldn't believe the insanity. The 2 people that I was with were in shock. She told us that it was policy. I told her that I understood her policy and that we wouldn't be buying her masks as we have our own. She stormed off. 2 minutes later a lady, who I assume was her manager as she didn't introduce herself, told us that they were refusing to serve us and told us to leave. Needless to say, I will never return to Boston Pizza, after being treated like trash. The place was totally empty except for 1 other table. Best part is that I have visited the same BP every Sunday night after hockey, with a large group of people. We'll be heading to Cactus Club, Sammy J Peppers or Moxies instead. read more

Boston Pizza has never been on my top list - they are too commercialized but I went tonight. The "tossed salad" was romaine lettuce with chunks of red pepper and slices of red pepper. And some of the lettuce was brown. Hmm? The Ribs were amazing but when I ordered it with vegetables... I got pepper with veggies the first time and veggies soaked in olive oil second (there was more oil on the plate than veggies). I gave the Manager some constructive feedback and was thanked. I'd suggest they considered comping a dessert or something... but NADA. So apparently it's my job to eat their food - critic and overpay. There's is to take the free advice. I will say the service was good - friendly guy who confirmed that the quality of some things has gone down over time..... Where will you have dinner tonight? read more

Ordered take out for my hubby and I's anniversary. Hubby ordered a pizza burger with fries and I ordered a pasta dish. We came home, and to our surprise hubby the take out was very disappointing. Hubby only had about 15 fries with his burger in this big take out dish. I had pasta that was highly under seasoned, and just tasted like noodles with very little sauce. I will not be eating take out from here again. Very unsatisfactory. read more

Went here last night, food was decent and the hostesses are super friendly! Kind of awkward though when your server (who I also found out was a manager) has sold you drugs before especially when you're with your family... read more

The clerk got my delivery order wrong and rather than fix it I had to wait five minutes on the phone to speak to the manager who put the phone person on to tell me I didn't order a gluten free pizza but ordered a medium and an individual exactly the same for some other reason I guess. The manager would not fix until I figured out what her worry was and assured her I was going to send the uneaten individual back which she wanted so she could show the owner. I guess I was painted an idiot and a thief over a nine dollar pizza and had a couple of very rude conversations. When I got the gluten free one it was raw. Awesome experience over all. read more

This can be a review for ALL Boston Pizzas. Their food quality has deteriorated over the years. Only reason they are probably still in business is because of the alcohol. Pasta is equivalent to a Micholenas Microwavable Dinner. Garlic Toast looks and tastes like it just came out of a microwave. Go elsewhere. Forget Pasta Tuesdays...Your better off heating up a frozen dinner read more

We went to this location on a Monday night. We has a very polite and friendly sever who told us the specials and took our drink order as soon as everyone was seated. We ordered a order of wings first that were crispy and very tasty. We ordered a large tropical chicken pizza . The pizza was very good. We will be going back to this location very soon .Great service. read more