Terrible service was getting watched and chased around the store by a older gentleman we told him not to stare at us and said I can look at who I want and I said I felt uncomfortable and he said that sucks read more

I went to Boscov's to look for a dress to wear to a wedding. The selection of dresses was great and I found one on sale. However, I was looking for a fitting room and went to the first one that I saw. There was no one at the counter and a door was open so I walked in. After trying on the dresses, I walked out and a man was at the counter and proceeded to yell at me. He said that it was clearly the men's dressing room and he didn't understand how I didn't know that. Anywhere else a fitting room is a fitting room. I did not see the other fitting rooms until afterwards. I apologized and he was still very rude to me. The lady checking me out was very sweet and even got me a tissue. Maybe Boscov's should make their fitting rooms more clear. read more

I usually love this store. Love the clothes as they always have good deals. However I got a little bit of a rant. The lady working the Candy section was kinda rude and passive-aggressive. Blond lady with the ponytail. I go up to the Candy section to buy some Cinnamon Glazed Almonds. I'm waiting at the register and she looks at me multiple times. However three women walk up behind me and she serves them first. Ringing them up as if I'm not standing there. I called her out, I ask her "Did you not see me standing here before you decided to serve those women first?" She goes "Oh, I was actually waiting on fudge for them. They were first." Or something. Didn't even apologize or anything. And if they were first, she saw me. Why couldn't she have said "I'll be with you in a second sir." I know full well she just didn't flat out want to serve me. I didn't get her name, but she was working the candy section on a Sunday. I'll never return to that section read more

Me and my wife went into Boscovs to purchase her a dress for my company's Christmas party. After she searched for 30 mins she finally found the one she absolutely loved. However it was a size too large for her. She then proceeded to the counter where we encountered Lisa. After inquiring about ordering a different size she proceeded to tell us that Boscov's does not do that. We then inquired if there mig be a store around that would have the one she wanted. And then again Lisa proceeded to tell us that they could not call since it was Black Friday weekend. At that time one of Lisa's coworkers then intervened and began helping us. We asked if they could search to see if other stores had the size we needed. They found that Butler had one. The two employees then said they didn't know the number for the Butler PA store. And that the store wouldn't hold it for us and that we wouldn't be unable to buy it unless we made it to Butler in 24 hrs. So my wife googled the store number and called herself while the "busy" employees stood there talking and didn't service one customer in the 20 minutes it took my wife to call Butler. The Butler employee was more than helpful, found the dress and was more than happy to hold it for more than 24 hours. To say the least we were disappointed in the customer service with the St.Clairsville employees. read more