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Boscov's Optical

2.0 (1 review)
Special Hours • Closed
Updated 2 weeks ago

Services - Boscov's Optical

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

Boscov's Optical Photos

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New Hartford Eye Associates

New Hartford Eye Associates

2.5(21 reviews)
0.7 mi

Went to New Hartford Eye Associates for new glasses was tested, paid for glasses. When they…read morearrived...the prescription was SO weak it made no difference, so they retested my eyes and got it right, but now they want me to pay for the correct lenses for another $65. If they mess up...you pay the difference. Avoid, you'd do better getting your glasses at the mall.

I've been coming to New Hartford Eye Associates since 2016ish. I've seen several optometrists, a…read moreplethora of glasses consultants, and been helped by numerous front desk personnel. Good: Everyone is nice, and everyone is good at their jobs. They have the best selection of high end frames in the area (which means they do NOT have the best selection to affordable anything). The lenses are soooo much more durable and higher quality in general. Do NOT think that buying glasses off Warby Parker is going to give you the same experience. It won't. Bad: they don't make the glasses in-house, so sometimes they can take a while to receive. 2020-2022 were particularly bad for supply chain issues, so reviews you read during this time period are reflective of that delay. It also took longer to get an appointment during this time. They cater to luxury over affordability, which is great for me, but means that sometimes I get my prescription from them and order glasses and lenses online (although I inevitably regret this choice every time because the quality is so much worse). This place is the epitome of you get what you pay for.

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New Hartford Eye Associates
New Hartford Eye Associates
New Hartford Eye Associates

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America's Best Contacts & Eyeglasses

America's Best Contacts & Eyeglasses

2.4(16 reviews)
0.8 mi
•$

Optometrist was cold as heck. Not friendly at all. He seemed impatient, I felt rushed. Once I got…read moremy new script filled, the new glasses were worse than my old pair. Definitely not right for me. Front of the store wasn't too bad, but one very sassy boi was very rude and dismissive. When I went back to get my glasses refitted it took a very long time to get anyone to help me. If you're not spending money at the time of your visit, they don't seem to want you around, regardless if it's part of the services offered.

I love coming here for all my contact and eye glasses needs. And I have never had a problem, until…read moretoday there was a lady who upon arrival very snarky said ( you know your insurance won't cover this right?) I politely mentioned that I knew because someone had called me earlier the same day. Which was no problem except her approach, I went to sit in the waiting area and the same lady does my pre-test. I had never had anyone ask me the 20/100 letters and I've been getting my eyes done for 20 years. Again all of this is fine and I just go along. She said I was all done and I simply got up and was going to say thank you on the way out, but the second I got up I got another snarky ( you're welcome) I didn't even stand up fully at this point and was kind of shocked. People are allowed to have bad days but customers who are kind and respectful shouldn't be spoken to this way. The lady with the long black hair and cat eye glasses your customer service was horrid today:(

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America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses

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Boscov's Optical - optometrists - Updated May 2026

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