a big deal up to 24 hours free wifi access was problematic. Overall it was the worst 4* hotel we…read morestayed at in a long time. Also same old leftover breakfasts for 2 days had put us off from staying one more night.

Amazing rooms , 24 hours free wifi ,service is a bit slow and not that good but every thing else is…read moregreat

Pretty good hotel!…read more Rooms were clean and modernly furnished. Bathrooms were huge and bed/ pillows super comfy. Front desk staff was very helpful. Breakfast is included and is pretty good (continental buffet with italian cornetti and espresso) Only issue is that if you're actually touring Florence this hotel is pretty far away (25min by car). Not a problem for us a this was our last night before getting on the road the morning after.

From the owner: iH Hotels Firenze Business has 72 rooms elegantly furnished in a classic style where you can enjoy…read morespecial care for details and for the pleasure of welcoming our guests. If you wish to visit the Cradle of the Renaissance without incurring the city's hectic rhythm, iH Hotels Firenze Business is the perfect place where relaxation and harmony will welcome you right away! The hotel is just 9 km from the historic center.

Nice hotel . Great location. Needs a little better outside maintenance. Across from museum.read more

my rating is PURELY on customer service. my friends and I had a terrible and very unsafe situation…read morehappen and we needed somewhere safe to use WiFi and figure out what to do next. the front desk man, who spoke little English, did the absolute MOST to help us out. researched train schedules, offered the WiFi password, and even let us sit in the waiting room to calm down and figure out our next plan of action. we even heard him learning a few phrases in English to help better assist us. this man genuinely saved me and my friends lives that night for who knows what would've happened if he had turned us away. amazing service. If we had needed a place to stay for overnight, I would've picked this place in a heartbeat because of this fantastic gentleman.