When they lost Nick, the most honest and competent service professional they had, then the service…read morewent downhill fast. Suddenly, all they focus on is getting more money out of customers. We are not looked at as valued customers, but rather as strictly extra revenue objects. I wanted a company who focused on maintenance rather than squeezing extra money out of customers.

Mr purtz contacted me directly and solved my issues. I would use this company again. Very…read moreresponsive and diligent about his company.

Requested a service call late this morning and the technician arrived ed at 4:00 pm, as promised…read more He located the issue quickly and provided the remedy and a quick lesson. Dale's installed this unit a year and a half ago and have called once a quarter to schedule an inspection in order to catch issues before they happen. Great Communication! Great Quality of Service! A Valued partner!! Not just this one time but EVERY time! Great Company!

I had 3 units put in after the storm. The owner is professional and extremely knowledgeable. He…read moreoffered me 3 options and was much lower than the bigger companies. The office staff is always helpful. I have had both Matt and Dustin out to service my units and they are knowledgeable and do not try to sell something that is not needed. Both are very professional and honest. I highly recommend Dale's for not only regular maintenance but also any new equipment needed.

These guys have been just super to work with. My experience began in 2011 when I contacted them…read morethrough a referral to check out my home A/C. I had already had one of the large companies that advertise constantly on the tube here. They recommended replacing my unit. Bob came out and replaced the fan motor for a few hundred dollars. When I needed a new unit in 2015, I called AC/DC, work was done promptly, and with a smile, at a fraction of the cost of the full page add guys had given me. I am sold on these guys. Don J Osprey, FL

I have been using AC/DC air for over ten years. They installed a new unit and I get the two yearly…read moremaintenance checks. Ann Marie in the office is wonderful. She is always so nice and brightens my day when I talk to her. Every technician that has serviced our home A/C is always punctual, polite, respectful and extremely professional. I have never felt uncomfortable being alone with them ever. I was very impressed with the most recent technician, Matt. He was explaining everything directly towards me instead of my husband. Unfortunately many men don't acknowledge a woman when her husband is in the room. He did a fast, complete and thorough job as well. I feel like they have fair pricing and don't try to oversell you anything. I definitely recommend this company.

Excellent customer service ! Able to accommodate us in a…read morevery timely manner ! Chase, our technician answered all our questions & did a great job. Will use First Charlotte again for maintenance & would highly recommend this Company !!

Waited the entire afternoon for each of the last two days. They did not say each time that there…read morewas a delay. Recommend not using this company.

WOW did I say WOW? Yes, my AC is working again. The installers did a kickass job. Florida Comfort…read morehas its ups and downs, but in the end, they do great work, at least I think so. All the people I have dealt with have been courteous and upfront about what needed to be done, from the office staff to the service guy to the installers. So again, I say WOW-try 'em, you'll like 'em.

Negative experience turning into a positive experience. Appreciate the help from Dominic..read more

I could not figure out how to get my digital thermostat to continue operating. It simply went blank…read moreone day. After trying everything I could find online I decided to contact Licensed to Chill. I was transferred to Chris. He could not have been nicer and more helpful and patient with me. Over the phone on what I'm sure is a busy day for him, he talked me through the things I should look for. Essentially it came down to a float plug in my HVAC unit that had gotten some water in it causing it to stop the system. Turned out to be a simple fix but I would have had no clue if it wasn't for Chris. Really can't thank you enough Chris. If anything goes wrong in the future with my system,, I will definitely be reaching out to Licensed to Chill

Stay away - will not standby their work. 16 month old rudd system . Had same error code 3 times in…read more16 months was always told to power on /off and see if that resets. It did the first 2 times - 3'time not . They wanted 500 dollars to come out on weekend and 150 dollars to open service center to get part. When i pushed back and stated it shouldnt be so much and they should have fixed on the first 2 times under full warranty they refused. So just fyi not a company that stands by their work. And over charges. I called 2 other local companys and both will come out on weekend for 135 plus parts. Part is under warranty so u do the math.

Highly recommend Mahle Cool Air for all your hvac needs. We just called them for our AC repair,…read moreafter the company who installed our newer unit would not even bother to call back. Mahle responded quickly, and sent out one of their team of experienced employees. Jeff our technician was very experienced and professional, and answered all of my many questions. And the charges were very fair. This family run company obviously takes pride in their work and its shows. We will be calling them for our annual maintenance checkup on our unit, and frankly wouldn't consider calling anyone else.

Fast, reliable and a very honest team. They are the "experts" and offer a very fair price for…read moreexcellent service and quality

B&D are the BEST!!! My old ac unit just stopped working…read more Called a few companies to get estimates.All big companies wanted to install a new AC unit. Brian the AC technician showed up on time,gave me an estimate on a new unit, also offered a temporary fix until we decide if we want to replace our unit. My AC was running in 5 minutes!!!! He said the temporary solution might work for a few days or maybe for a year if we are lucky. He was the first to even offer to spend the time to try to fix it! I'm so HAPPY!!! My house is cool again even if it is a temporary fix we least tried to get it fixed instead of replacing the whole unit rigt away. He also gave us a lower estimate for a same brand unit than the big ac companies. His honesty and knowledge assured me that he is the guy to go with even if we need to replace the the unit. I recommend using B&D for your AC repairs. They are an honest local company who,will actually try to fix the problem inseted of selling you fancy expensive units with useless warranties and tiny teeny fine prints....

Run, don't walk from B&D. I purchased a new unit for close to 7k. It has had issues, and can't get…read morethe owner Brian to rectify. I just paid close to $500 for an issue related to installation. Even though I can go thru an authorized Rheem dealer for the unit, they won't ever pay for faulty installation. I have left numerous voicemails, emails, ect, and he never responds.