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    Bortnem Orthodontics

    5.0 (1 review)
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    Services - Bortnem Orthodontics

    Orthodontics

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    11 months ago

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    Lena B.

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    Smile Fort Worth

    Smile Fort Worth

    4.1(18 reviews)
    5.3 miTCU/West Cliff

    I've been a patient of Dr. Harlin and Dr. Batton since Fall 2014. They're wonderful dentists and I…read morecan't speak highly enough about them and their team at Smile Fort Worth. The atmosphere is laidback and friendly - I can confidently say that I look forward to my dental cleanings. This past Spring, I began Invisalign orthodontic treatment with Dr. Batton. I'm already seeing significant improvements in my smile and bite. I trust Smile Fort Worth and highly recommend them to friends and family. Excellent patient care!

    Beware of the front desk new receptionist HOLLY - she told the dentist I am always a dread to get a…read morecall from. Just a couple of months ago I took the office an edible arrangement for being an awesome team and now it turns out I'm a DREAD. I have always spoken to Jamie and Cristina at the front desk and this new lady thinks very highly of herself. I told the doctor if he had ever gotten a complain from anyone else and he said I was rude. I told him it was just the lady with the hair done and long lashes and he said it was "F****d up" IN THOSE words that I was "making fun of someone's appearance " I told him on the contrary- I'm telling him she clearly focuses too much on her appearance than customer service and he walked off. I agreed to never call to schedule anything anymore and asked Jamie to please just call or email. The doctor also told me they are bending over backwards for me, and that they are not charging me. I've paid over 10k in treatment at this office. He claims that my first Invisalign treatment failed because I stopped coming to the visits? Then I'm really confused who did my root canals and multiple crowns and fillings throughout this whole time. As a domestic abuse survivor, getting yelled at by a man is a huge trigger because my body absolutely feels like I'm going to get striked across the face next. I left with my hands shaking and apologized to Jamie and Talicia who is my Invisalign specialist. I was given my next 3 trays and feel so sad the doctor decided to use cursing to express his viewpoint to me this morning while in a chair and the door was closed. Could have definitely handled better but I am just such a dread as a person and a patient.

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    Smile Fort Worth - 18 months of Invisalign

    18 months of Invisalign

    Smile Fort Worth

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    Bortnem Orthodontics - orthodontists - Updated May 2026

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