Ignore anything you read about this hotel before the 3/4/2025 it has been taken over and I can't…read morespeak highly enough about the hotel. Although still dated the new proprietor is working hard to update the building and the staff could not have done more to make our stay pleasant. The room was clean warm and comfortable. we booked direct over the phone by doing this breakfast (which was delicious) was included in the price . We will definitely be staying here again looking forward to seen the change

Another nice meal at the restaurant, staff very pleasant & helpful. Would certainly return.read more

I spent a night here with my family and had a great experience. The room was very nice: bed…read morecomfortable, nice view, nicely decorated. The staff was very kind and helpful. We ate dinner at the restaurant and it was excellent. My aunt wanted me to have a typical English dinner. The food came out fast and was really good. The steak pie was perfect with the mashed potatoes, mushy peas, and gravy. 10/10 would recommend.

Spent an evening here with my family for a wonderful dinner and it couldn't have tasted better…read more Opted to try the Cumberland sausage and had my expectations blown away. Great service, courteous staff, and enjoyably casual ambiance.

The Lodore falls has the hospitality equivalent of Dissociative identity disorder…read more Let me explain ... Dependent on which part of the hotel you choose to stay in totally determines the quality of your experience. Be aware that the more you pay the more likely you will sleep soundly. If you get a room in the original wing then be prepared for overhearing conversations from other rooms and people passing through the corridor. caveat emptor ... STEER WELL CLEAR of a room next to the lift. There is no doubt that you will dine well here and the Lodore is famous for it's Spa. It is the epitome of class. The downside, the staff are in need of some serious hospitality training. This is a management issue and someone needs to take a long hard look at their policy of employing young people and then throwing them in to the fray. Not good. At all. You would have to travel a long way to find a Hotel in such a wondrous location but, then again, you will also have to travel a long way to get to Lodore Falls. You choose. #ipsofacto

We stayed here for 3 days as we explored Keswick and the surrounding areas. Breakfast is included…read moreand parking is £5 if you book direct and £10 if you used a booked agency. There is a pub in the first floor which is quite nice and the restaurant is in the lowest floor. The bed was very comfortable as was the shower. The room came with a small fan which was nice as it could be a bit loud outside. We slept with the windows open every night which kept the room comfortably cool, albeit it could be loud until about 11pm. Overall, great experience. We would reccomend!

Review of the restaurant/pub only. I ordered the Vegan pie. The bartender instead ordered me the…read moreveggie burger and when the waitress came with the burger, I told them that's not what I ordered. So she came back to the table with my friend's meal a moment later and she asked me what I ordered. I told her the vegan pie. Then they came back a third time with more staff and they told me the bartender said I ordered the burger. Why does this matter? Of course the bartender thinks I ordered what he wrote down. Why would I mistake what I ordered? Did they think I was trying to rip them off because the burger was cheaper or something ( I don't even know if it was), it felt a bit insulting. Then when I finally got my pie, it didn't come with mashed potatoes or fries. I asked the waitresses, isn't this supposed to come with potatoes, and she told me no. On my way out I double checked the menu at the door and indeed it was supposed to come with either mashed potatoes or fires. Made me really angry....oh and how was the pie? It was okay. The crust was slightly undercooked but the inside was decent. Nothing to write home about.

This is a really nice looking place - as they say: "you pay for what you get"... So far it's worth…read moreit! Lovely big room, spacious social areas, great looking building and good that they gave us an early warning (and the chance to cancel) as it's a Xmas party night!

Stayed here earlier this year, on one of their special offer rates. Amazing building, a real…read morecountry house, set in beautiful grounds, on a hill, 5 minutes walk from the centre of Keswick. We were initially concerned that it would be too stuffy and quiet for us, as we had two toddlers in tow. However, apart from in the dining room, which was quite formal, the children were made to feel very welcome by the super-friendly staff. Our room was huge, with one king-size bed and two doubles. There's an air of faded grandeur about the place and the décor could do with some attention in places. There were some worn carpets, chipped paintwork and musty smells here and there. Nothing too bad though, and our room was clean and tidy. Certainly would consider staying here again, if the price were right.

We hiked around Derwentwater Lake on a beautiful day in August and had lunch on the terrace of the…read morehotel. The food was delicious. We had a wrap with sweet chilli chicken, accompanied by a good glass of white wine. Staff were very friendly. The hotel is located on the shore of the lake and from the terrace you have a great view on the lake. It is a family run hotel which offers a friendly countryside atmosphere.

The location is great, but the hotel seems to have fallen under negligent management. Individual…read morestaff members aim to please, but work under poor supervision. Staying there is very disappointing: dirty bathroom, unmade beds, dining tables not wiped, even a menu handed over covered in sauce and no recognition that this was not good service. The topper was getting food poisoning from eating there.

Our Intrepid tour group booked this hotel for us…read more We arrived for our hiking tour group at 1:20pm, and we were told that there would be no rooms until 3pm. Our tour group met at 2pm, so we had to store our luggage in the front. That was fine, until we realized we had to be in our hiking gear at 3pm- my friend and I ended up getting our gear out from the front multiple times, and the lady at the front desk was visibly irritated with us and kept asking us- "are you sure you don't need anything else?" We later found out our friend on the trip DID get her room assigned, and she said she came in at 1:30pm. So why didn't we get a room? Very inconsistent service. After our hike and dinner, we came back and finally checked in (lady at the counter says, something along the lines of "oh yes, the two who needed to get their bags multiple times"). They gave us a room on the first floor... next to the public ladies restroom that only has 1 of 3 working toilets. The room smelled like herbs and damp mold, floors were a sketchy carpet, and the bath had a makeshift window pane to block water. My friend asked them for another room and they stated they were fully booked with absolutely no options in the week. I thought it smelled bad but resolved to stay there rather than try and get another hotel. The reception offered up the only fan in the hotel for us. I woke up in the middle of the night coughing, a minor asthma attack. The next day the front desk asked me how it was...I said I woke up coughing it was so dry. And she said "oh, well I'm glad you found you could stay there." There's a drying room on the first floor but it's very tiny and didn't dry our shoes very well. My friend asked for a hair dryer and the initial response was that they didn't have one in the hotel... but they eventually found and brought one to us. One night we were so exhausted we ate in the hotel... not recommended. Closes at 9, last orders at 845pm. Friends got the pastas and it was.. edible. My cheese sandwich was just standard shredded cheese in bread with lots of uncooked onions. I had to ask them to toast it for me. Another night their chef was out sick so no dinner service. I don't recommend relying on the place to eat. The only redeeming qualities were the open space and views in the back and I really enjoyed the buffet breakfast they served. Recommend getting there at 8am when they put things out, they have hot food (sausage, bacon (ham), fry bread, hash browns, stewed tomatoes, beans, sunny side up eggs, scrambled eggs) and some fruit in water, cereal, yogurt, pastries, and assorted breads with a toaster. Coffee, tea, juices, and water were also available. I have no idea how much this costed extra though. Overall a super mediocre hotel that's about a mile walk from town. And it's not that much cheaper. Recommend elsewhere.

I actually never got to stay here. I had called ahead and was told they had plenty of rooms, no…read moreneed to book over the phone. It is a beautiful piece of property in the north Lake District. Driving up, the driveway had lots of awd vehicles with kayaks and dogs. We didn't quite fit that scene but thought it wouldn't matter, ha! I went in while my girls started to roam the property a bit. There was a woman at the desk who started walking away as I approached the check in area, "I'll be with you shortly," Almost immediately, a guy comes out of another door and asks what I needed (pro tip - it's probably a place to stay). I say that the women who went into the other room told me she was going to be right back so I was taken care of. He immediately informed me that she was "on her break" and wouldn't be assisting me (not sure I was supposed to be clairvoyant and know break schedules but OK). I asked him if I could book a room for my family. Without a moments hesitation he told me they were full. I then asked if he could recommend any other places nearby, "no". May I use your WiFi to check (we're only 3000 miles from home and from another country). "You can probably get a signal outside, by your car," in other words, "beat it." Really long story short, we found a lovely place right in downtown Keswick, on the river, an AYA hostel with excellent service and friendly staff!! SO, about staying at Derwentwater, if you're not a kayak paddling dog owner in an AWD vehicle, don't bother.

We liked this hotel. Good beds, really nice and large shower, big rooms with lots of storage space…read more Free water in the room, nice selection of hot water prepared coffee, tea, and hot chocolate options. Biggest complaint was the winding and neverending walk to the back of the hotel, which was where our room was. There's a back entrance too if you need to get picked up or dropped there and the square is closed off.

Found a great deal on Secret Escapes for a bed, breakfast and dinner package. The hotel is located…read morein a central location in Keswick near many shops and restaurants- a very short walk from Derwentwater. We loved the area- enjoyed hiking from the many landings around Derwentwater, and also mountain biking in nearby Whinlatter. While the decor of the hotel is a bit dated, the staff were friendly and the food was traditional and good. We stayed in July, and while we were at first excited to have a room over-looking the main pedestrian street in Keswick, this soon turned to a negative as we heard the bar crowd late into the night and then the market trucks setting up very early in the morning. If it were winter, we could have closed the windowns, but if we stay again in summer, I'll request a room at the back.