I used Borough Taxis around two or three times to get me to and from work, with them being based in the area where I needed to get to, being sick and tired of taxi firms where I live in Middleton, being unable to understand the location, despite being just a few miles away, having to give directions out everytime or them "struggling to find it so they were late", I thought a local taxi firm would be exciting and the best choice - sadly I was proven once again to be mistaken.
Borough Taxis have multiple phone lines and bases, as I recall they are based in areas of Oldham including Royton and Chadderton.
The pricing compared to other retailers such as Diamond One and Connect Cars, those two being Middleton's two largest local taxi companies (of course this doesn't include Uber), seemed a lot higher, my journey cost around a third as much as one of those would charge, and I honestly can't understand why - the only difference between these firms is the town they are based in, and council they operate under.
It wasn't just the pricing which was a problem, it was the service too with Borough Taxis regularly arriving late for pre-booked services, the drivers seemed typically friendly enough when picking me up but still the taxi being late, and then overpriced to top it up really is insulting.
The phone staff when booking the taxi weren't as friendly or helpful and basically left me waiting, providing little to no update each time I'd phone and try and find out where my taxis were.
Below average service with higher than normal pricing and regularly lateness are three factors you don't want in a minicab hire service, sadly Borough Taxis has all three and sadly as a result of this deserves a single one-star rating. read more