The food service is terrible. It has increasingly gotten worse the last six months. But when they list a grilled ham and cheese and you get ground Han and a spoonful of grated cheese on plain bread it's awful seeing elders fed this way read more

Borgess Gardens - This is what they call a grilled cheese - Hospice Near Me - Kalamazoo, Michigan

My sister went to Borgess Gardens for rehab. She has among other medical issues CHF (congestive heart failure) which means she requires a low sodium diet. There is no Dietitian on staff to make recommendations for her or any other clients. "Everyone eats the same foods" is what I was told. Needless to say she retained a lot of fluid that creates life threatening issues. From talking to others a lot of rehab / skilled nursing facilities are like this so be diligent and do your homework. The building is newer than other places, well maintained, staff is good for the most part. Upon discharge we were instructed that she needs to wear compression socks. During her stay staff never put any on my sister. Makes no sense. read more

Picking a nursing facility is tricky, especially if your loved one has brain diseases that cause them to have issues remembering things or just plain turn cranky, and our family is familiar with a number of facilities in the area that turned out to be not so spectacular. Borgess, even when they were in the "old building", has always been staffed with kind, compassionate, caring people. I've spent countless hours in the Cottages visiting and even the most difficult patients receive the most creatively understanding attention. Each patient is treated like a family member and the staff attends to each and every person and their individual needs no matter how quirky they may be. Visitors are greeted and welcomed and made to feel like true assets instead of intrusions. The staff at the Cottages and Borgess Gardens were a second family for our family member and made her feel loved and secure and that, to us, was priceless. read more