I came here to support someone else, not for my own appointment. The facility is quite large and…read morenot a building I had really noticed before, so we were a little unsure about where to turn at first, but we found it without too much trouble. Inside, the space is warm, modern, and welcoming. The staff considering this is an imaging center were pleasant and kind, which made the experience more comfortable. There's also plenty of parking, which is definitely a plus.

Health as many of you know is a key factor especially in older ages. And each year I go here for an…read moreX-Ray. The entire staff is great. And the technicians are the greatest. I highly recommend this place. 5 stars all the way.

Wow, I don't understand all the negative reviews here. Front desk receptionists were lovely and the…read morespace itself was warm and inviting-all decorated for the holidays. I was in and out of the office in less than an hour which is amazing as I was a walk-in for some x-rays. My x-ray tech was the loveliest person who made sure I felt comfortable and cared for. I wish I knew her name so I could shout her out. Lots of parking at the front of the building available, as well as handicapped spots. The way I was treated here is how all healthcare facilities should treat their patients! Update! My doctor received the x-ray results within an hour or two of getting them done.

They failed to capture what the doctor ordered. They had me come back again and I had a panic…read moreattack in the smaller mri chamber they used

I have been going to Elizabeth Wende Breast Care for several years. It has always been a very…read morecomfortable experience with highly professional staff. All procedures are explained in detail with the opportunity to ask any questions. Facility is very nice.

Pleasant experience with staff. They are very welcoming and considerate at the check in point…read more After a few questions I was direct8to the waiting room where as soon as I sat down my name was called to go back. The technician was kind and considerate and talked me through everything she was doing during the mammogram. After a quick 4 scans it was over. I was in the building less than 20 minutes from check in to check out. The locker rooms are clean and easy to navigate with lockers to store your belongings.

I originally gave them one-star, but Kim called on that Friday and said she'd call me again on…read moreTuesday to get me rescheduled sooner. She did, and I was given an appointment just a week past my original appointment by someone who is going to work through her lunch to squeeze me in. That definitely deserves at least 4 stars. Maybe after the procedure it'll get bummed to five. Original One-Star: I just got a voicemail that this place is canceling my MRI that I've waited 6 weeks for. No reason given...I'm guessing it's a holiday weekend and they don't want to stay. I was told scheduling would be reaching out "momentarily" to reschedule. No one called, so I called them at 4:20pm. I was on hold until 4:30pm when the call rolled to their voicemail telling me they closed at 4:30 and to leave a message. I've never had a facility just decide they didn't want to do a procedure, so they'll reschedule it b/c it's unimportant to them, but not to the patient. I'll be very interested to see how long scheduling tells me I'll have to wait for the next opening when they call in THREE days. Unbelievable!

Service was friendly and relatively fast no…read more the whole facility, though it's a bit rundown compared to their location off River Road. Not as much privacy while waiting for your exam - you're in a small waiting room with many people versus river road where you have your own room your own TV. It's nice and relaxing before you have your procedure.

I am a 71 year old patient of Dr. Geoffrey Morris. He became extremely angry and abusive during a…read morephone conversation with me. In my opinion he should not be able to practice medicine. Pulsifer Medical Associates has not contacted me about my claim, so I have to assume that they condone this behavior. It's sad that the medical profession protects abusive behavior.

Dr. Geoffrey Morris is an exceptional diagnostician, and goes out of his way to bring his patients…read morethe best care. He has literally saved my life. I was in excruciating pain. I had a blocked bile duct following gall bladder surgery. My gall bladder surgeon did not diagnose it. I was jaundiced, my liver numbers were through the roof. Dr. Morris diagnosed it immediately and moved mountains until he found the head of gastroenterology at URMC to take me on an emergency basis to do surgery. I will be forever grateful.

Went in to have someone look at a potential tick bite. TWO…read morehour wait-not good. The actual time with two staff members was less than 5 minutes. I got 3 texts telling me to be on time. I was. Why not tell me it is a 2 hour wait when I arrived. Not cool. It is disrespectful and rude to have people wait that long. Just book less or get more staff. It is not hard to resolve.

Why are you booking appointments every 10 minutes if you can't keep up? Booked an appointment for…read more3:20 and didn't even get into a room until 4:40.

I've had a great experience with this imaging provider for Xrays. The building is easy to find, and…read morethe office is attractive, clean and very up to date. The reception staff is professional, knowledgable and efficient, as are the techs. My only complaint is that they refused to let me have a copy of my images. Unlike other providers I have used, their policy is that my ordering physician must request them for me and then they will get mail. Kinda weird, if even legal, and inconvienient.

Very efficient, clean, friendly and professional! I was…read moreimpressed with how well they worked together and how informative the process was. I normally utilize RGH, but I needed to have testing done sooner. I was pleasantly surprised. You won't be disappointed.

I have been waiting for this MRI for Weeks. I'm in a lot of pain, and due to RGH being booked they…read morescheduled me here. Never again. They texted me a link to fill out the paperwork 72 hrs before my appointment. Which I filled out as soon as I received it. I have cancer and have enough going on. The weakness and pain on the left side of my body, has added more than I can tolerate. Yesterday my partner called to confirm my appointment, and to inform them that I might be 5 min late. They informed my husband that if I was 5 min late, I would not be seen. My wonderful partner spent all day on the phone, rearranging all my cancer appointments so we could make this appointment on time. We even arrived 15 minutes early. After waiting for an hour in the waiting room and noticing that everyone else has been seen except us. We asked the front desk person what the problem was. She tried to say that we did not confirm our appointment, or fill out the paperwork, so we were placed on hold. Made no sense to us. Which of course it did, because it was a lie. After I asked the front desk about this, they told me, I was next. Then they proceeded to take 3 more people who came in after me. Once they took me back, it was hard for me to sit still and listen to directions, because I was so aggravated about waiting so long for no reason. While I was back there I heard another woman complain, they told her they were really backed up. When I came out my BF was visibly upset. We left, then he told me, they told every person who walked in the same thing they told me, until someone came from the back and said, please start telling people we are behind. Everyone in the waiting room was talking about how terrible the front desk was. They basically lied to all their patients, making them feel like they were to blame instead of them. Not sure what they expected to gain accept for a bunch of really mad patients, who knew they followed directions and were told they didn't. I do not do business with liars. I called my oncologist and told her what happened, she promised she will never send me back again. She heard a lot of the same complaints. Do not recommend, they do not even deserve the 1 star I gave them.