spent over 400$ in their store. not even 90 days later my boots are falling apart. I have never had boots from anywhere that fell apart this fast. and of course the owner isnt willing to do anything to fix the problem. manufacture offer a 30% coupon for anther pair. boot city and the brand rocky are jokes. do not buy form either. worst business ever. shame shame on you both. read more

They have a lot of boot options but the employees are rude and the prices are high. Obvious that they are only worried about their commission. read more

Outstanding selection of work/non-work boots and clothing. Very pleasant, friendly and helpful staff. Comfortable shopping environment. Have been a customer for approximately 15 years. Although I don't live in the immediate area of the store, it is well worth the drive, knowing the brand, style and size I seek will be available. If you've never been to Boot City and your travels take you past or near the store, highly recommend you stop in and look around. read more

Love it!!! Soooo many boots!! And lots of clothes, shoes/boots, purses, jewelry, and more!!! Everything is reasonably priced, and has ton of selection!! read more

We had fun here. The staff are awesome and we felt like we were a lil cowboy prince and princess. It really is BOOT city. They have loads of styles and sizes. Everyone is really helpful and their prices are fair. I did find the boots online at Amazon for $30 less, but we wouldn't have purchased the correct size because we ended up a full size smaller than normal. I say visit Boot City and buy some boots, ya'll! read more

They do have a nice selection but be cautious of buying here with the possibility of any returns. They do not tag their items as they should so when you attempt to return even with a receipt they deny that it was sold there and refuse the return. Chloe, the "manager" was very rude and had a hateful attitude and had an excuse for everything including teenage workers that don't know what they are doing. Which I guess is the customers fault. Won't be back anytime soon due to poor customer service. read more

Day two of our road trip to San Diego... stop 4. On the way to St. Louis from our lunch date in Indy, Sarah and I were intrigued by the numerous billboards advertising the largest western store in Indiana... literally thousands upon thousands of booths. So we looked at each other, and well, without saying a word we knew we were pulling over to check out this mecca to the Western life. Upon pulling up to Boot City, we found not only just an imposing, large building dedicated to boots, but we also saw a diner, and an opry (the aptly nicknamed performance hall of the South... shortened of course from Opera House) too! So, Boot City is more than just boots, it's a whole lifestyle! Entering Boot City gave me chills and a rush of sweet memories as the smell of new tack, gear, boots, and other Western sundries hit me. My nose told me the boots were to the right, so to the right we headed. Down and down further we went through the rows and rows of boots looking for just the right pair. What fun! Shopping! Love it! We spent a good forty minutes looking for the perfect boot for Sarah, and this is something we take very seriously, as we've been on the hunt for Sarah's new boots since we landed in Rome last September. This is a painstaking, time consuming process. One which we will not relent from, not until she falls hopelessly in love... a love that only she will know when it happens. As my Grandmother says, "you don't fall in love every day." And so it was in Terre Haute, IN, and thus no boots were purchased. She did however find a cool shirt, on sale! So we nabbed that baby. And we were off on our way. Tip: if you're in town on Saturdays, check out the schedule at the Opry, 'cause it looked pretty cool! read more

Boot City - Da outside... - Shoe Stores Near Me - Terre Haute, Indiana

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I saw $600 cowboy boots here (a work of art, seriously). I put my foot in $275 cowboy boots. It's the most expensive apparel item I've ever had on my body. Most of the boots are in the $110-175 range. GREAT selection. I wish the prices were cheaper, but most of these boots are handmade in the USA and the quality is very evident. The store also sells western apparel (glittery stuff for showing horses or square dancing or (gah!) getting hitched in, work boots, cowboy hats, motorcycle apparel, some jewelry & belt buckles, moccasins, and work clothes. There's an area where they will clean and re-shape your cowboy hat. In another area, they can um...refurbish?...your boots. I fell in love with a pair of boots but sadly couldn't justify the $166 it would take to make them my own...being that I neither have a horse nor anywhere to go where the boots wouldn't be considered ironic. In the same wild-west looking strip mall there is a restaurant. We didn't eat there, but it looked pretty full. Evidently there's a Boot City Opry on Saturday nights. Again, we didn't partake, but both Boot City and its assorted hangers-on are well-promoted. read more

Boot City - Swamp Monster...what an a-hole. - Shoe Stores Near Me - Terre Haute, Indiana

Wow. What a store. I'm from Southern California and we were on a road trip and coming down the 70 we saw 20 or so billboards. I love boots so we had to stop in. I was greeted by great staff and Haley came out to help me search boots. She asked what I liked and I told her anything interesting. She showed me some stingray boots that I loved right off the bat. I kept looking at others just to be sure it had to be the stingrays. So helpful and nice. I wish I lived closer to this store so I could buy here all the time. Thank you for being so nice today Haley. Very satisfied with my purchase. read more

Boot City - My new boots! Stingray. So happy. - Shoe Stores Near Me - Terre Haute, Indiana

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The last two times I have stopped in it has been the worst customer service. It is pulling teeth to find any one willing to help. When you do they just point you in the direction and walk away. Will be taking my business some other place for now on. read more

I knew I was really starting to become American when I began to look languidly at cowboy boots........ Please don't judge. Boot City is probably the only thing worth mentioning in the very insignificant, forgettable and scanty Terre Haute, IN. Whose name - which by the way I cannot seem to pronounce properly - is a total oxymoron since it means "High Land". Just take a trip down route 41 and you will see what I mean. Anyway - Boot City is like a redemption. 'Cause it is freaking nice. Imagine hundreds of leather wonders, one next to the other, all in their special room at the back of the store. It smells good. It looks great. You can find everything and anything you want, all colors, all patterns, all sizes, from $100 to $1000. It is like being in an art gallery where you randomly fall in love, awe stricken, with a masterpiece. Yes, really, I left bootless because: 1. I am not a cow-girl 2. my wallet was empty 3. I couldn't have made up my mind anyway but I still enjoyed the ride. read more

What a selection! There are a ton of different boot choices for men, women & children in a broad range of prices. There are also work boots, a Carhart section, western wear & decor. Service was not only knowledgable, but very friendly. My husband and I found some great boots under $200 each. There's a cafe attached called Pat's which serves home cooking M-F 6am-2pm and Saturdays til 8. They also have an Opry there which features live music Saturday nights. read more

I spent over 2h trying to find some boots that worked...it is not that easy. They have a lot of things but they don't have all sizes in all models so you kind of have to stick to a row or two, even though the store is pretty huge. I ended up trying the same boots over and over and over to compare, and the ones that I loved to see if they fit or not. So I found my boots on the women part of the store, but a tip for ladies: try the men section in the small sizes (6.5, 7, 7.5...) They have nice boots, nice brands, and some of them very elegant. More than the ones for women. Would I go away? Probably, but not planning to go any soon. Staff is nice but prices are not that great, just same as in other western stores. read more

Well if you are looking for mens work ware or boots go for it. If you know what real boots are or are a woman who wares boots someplace other then a wan-a-be honkytonk don't bother. Their high end boots are Justin, no Cinch or Crule, women's section is maybe 10x10. Total waist if an 1 long drive. read more

I searched all over town could not find some boots for my wife for a concert we are going to. I was told by one of the shoe retailers in town to go to Boot City. She has a wide foot and being female its hard to find what will fit let alone look good. There was a young man with red hair who helped us. He was so very helpful as we were very lost. What a great place Boot City is!! So much to look at and buy, so affordable too. I am so happy to have found this store. I am coming back again when I can take some time and look around. EXCELLENT CUSTOMER SERVICE!!!! read more

I want to inform EVERYONE that we shop here often and have been customers for years. That is about to change! We were explained the return policy for boots just like we are every time we make a purchase there but this time there was an actual defect with the boot itself. The day after they were purchased they were worn outside in wet conditions. Being waterproof there were no worries until the first bit of water came pouring in. There was a gap in the seam. So we called and asked if we could bring them in for an exchange. Since $200 is quite an investment we figured we would have no problem getting a new pair since we were told that we had 3 months to return them if there were any defects. BOY WERE WE WRONG! The second we stepped outside the return policy was apparently voided and there is nothing they can do to help us. SO WARNING TO ALL: TEST YOUR BOOTS IN THE BATHTUB BEFORE YOU GO OUTSIDE IF YOU PURCHASE YOUR BOOTS FROM BOOT CITY! We will never shop there EVER again and It's sad that we wasted so much money over the years to get terrible customer service the one time we actually needed it. I would never recommend shopping there to anyone ever again! read more