Kate was fabulous and helped us very much and was so sweet, she deserves a promotion, and we'll be…read moreback for the 1 year anniversary. :-)

Rented 3 tuxes for me and 2 kids for wedding. Mine showed up and had different coat and show size…read morethan was ordered. Kid 1's tux was "shipped" 6 days ago and still hasn't arrived. Kid 2's tux had EVERYTHING the wrong size except the shoes. Pants were 8" off!

What is sold here is pretty fricking good but the service is just fantastic! The people are so…read morefriendly! I had a long conversation about both the clothing and the music playing with one particularly kind girl who, if I am remembering correctly, is named Lexi. Other that expirence and her kindness and helpfulness, the clothing was just my style and I feel I would definitely buy from this store again.

I was in your store on Memorial Day at approximately 9:45. I brought 2 items back to be returned at…read moreCustomer Service, next to the restrooms. A silver-haired lady and a younger bald man with glasses were working. The gentleman is very unfriendly and gave me a scowl even though I smiled directly at him. Then he abruptly turned his back on me and ignored me. The older lady did my returns. Bald guy has an attitude... He should be coached on basic human interaction within a customer service job!

Great store, great selection, love sephora being there. Overall it is a great place to shop.read more

Very good prices. Name brand clothes. Clean atmosphere. Employees very helpful and in uniform very…read moreprofessional. Nice music played while i shopped.

That time of year again to take the kids clothes shopping for school. I made the mistake of going…read moreto Kohl's last. My daughter is in 4th grade and plus size... went to old navy and Burlington.. to find nothing plus size like they have on their websites. Stopped at Kohl's and I got to see my daughters frown turn into a smile. I went from feeling defeated to grateful as she admired the organization and options for larger kids. The fitting rooms were open(!!) and clean. The store was pretty busy, yet staff was available, aisles were clean, shelves and racks were organized. The checkout did have about a dozen people (I wish they still had 6ft distance signs) but it was still quick to get to the cashier and be on our way. I have 2 more kids to shop for over the next 2 weekends and they can easily fit into what old navy and Burlington had, but we will be going to Kohl's instead. Thank you!

I stood in the checkout line for 20 minutes this afternoon. Had it been busy, that would be…read moreunderstandable. There were 2 people ahead of me. There were 4 staff members in the checkout area, but only 1 was checking out customers. It is difficult for me to stand for long periods, and the temperature in the store was too hot. Oh, yeah--I heard one of the staff members bragging she was the customer service manager. Really? I will shop elsewhere from now on!

They have everything you could ask for regarding super cool shoes/sneakers!…read moreThe three people I spoke with there were beyond helpful : ) defiantly going to be doing all my xmas shopping here. xoxox

They messed up my sizing for reservation when I ordered an 11 and they gave me a 12. They also…read moreproceeded to use racial slurs on me and cuss me out. When I noticed I gave 10 extra dollars, even though he was still counting the money, he decided to not give them back and a collection of not very nice words. They also made fun of my name. Associate number:113081.

Intended to shop at the South York Jos. A Banks on Saturday to prepare to buy when the Black Friday…read moresales started this week. Hyrum met me and my two adult sons and showed us many options. We found some suits and shirts that were priced at their lowest point and purchased right away. Others were set aside for the coming discounts. What I appreciate most was Hyrum's expertise and style advice. His youth served my son's well. Thank you, Hyrum! Mark

I rented a very expensive tux for my son's wedding. The tux included shoes. The shoe separated from…read morethe sole. I was lucky that I was not injured. When I informed Jos. A. Bank when I returned the tux they did not seem to be concerned. Material on other tuxs rented by others, appeared frayed and worn. For the money, not a good value. I recommend to rent from someone else.

I am a plus sized woman, and as such Lane Bryant has always been in the back of my mind whenever I…read moreneeded to find clothing. Interestingly enough, I have never once purchased clothing from Lane Bryant for a multitude of reasons. I have purchased their lingerie in the past, but never in a LB storefront. I don't know if this is universal or if it's just my location, but I feel nervous when I enter a Lane Bryant because I know a staff member will follow me around the store and comment on every single thing I look at to make me buy it. It comes of as fake, and like they're driven by sales rather than customer satisfaction. I know this is probably true, but I've had the best experiences in stores where they let me look around by myself, but will offer assistance if needed. Another issue with their sales practices is that they'll keep focusing on the promotion they have going on at the time, even if I'm not interested in what that promotion is regarding. For example, I kept getting harassed about their jeans even though I don't like their jeans and wanted to find a dress for a wedding. They also pretty much force me to try on bras during bra sales even though my bra size is larger than what they carry and I've told them I'm not interested. The entire thing comes off as pushy, and makes me feel uncomfortable giving them any of my money. Their clothing can also tend to be exorbitantly expensive despite the poor quality of their items. I wouldn't mind paying $60 for a babydoll (lingerie) if the straps wouldn't tear the second I put it on despite being a decent size for me. If I look at their websites right now, their sweaters range from $50 to a staggering $198 for a cheaply made sweater that is neither stylish nor comfortable. When I could fit into their bras and thought they were my only option, it was a frequent occurrence for me to have to go back and replace bras that stretched out prematurely, had broken underwires, pulled out hooks, or other unpleasant things that shouldn't happen with brand new bras. I've since found better brands to shop from, and I've never had a problem with the longevity of my bras. I've had bras in my collection for a year and a half, but I'd only ever get 2-3 months out of a Lane Bryant bra at the same price point (about $60). In my experience of trying on Lane Bryant clothing, I've found that very few options actually fit a "fat" woman well. This defeats the purpose of having a plus size store if the clothes don't look good on the women shopping there. I always leave a Lane Bryant sweaty and embarrassed that I can't make anything look good on me, and I can't search the store for better options because the staff will hound me. Another gripe I have with Lane Bryant is their #ImNoAngel and Real Women Dollars campaigns. At it's core, it sounds like a good thing that promotes body positivity, but when you look deeper it's not. #ImNoAngel is a direct stab at the Victoria's Secret Angels, and Real Women Dollars is implying that thin women can't be attractive or sexy. All women are real women. Ordinarily I'd ignore something like this, but it's a little difficult when #ImNoAngel merchandise and promotional images are all over the store. I also take issue with #ImNoAngel because the women in the images do not represent the average Lane Bryant shopper. They're claiming to celebrate diversity while they only show one cookie cutter body type in their advertisements. It definitely makes me feel like I don't belong there. If you like the idea of a plus size store that will provide a good experience, head on over to Torrid at Park City mall. It's fantastic and does for plus size women what Lane Bryant never has.