I drove 2 hours 1 way to get a suit rental and get measurements. I went in at 645 pm and I was…read moregreeted by two workers who asked me what I was interested in. I told them I the style and color of the suit that I wanted. They said they will not see me because I have to have an appointment, even though the website specifically said that you accept walk ins. They said it would be a 45 minute process, which is fine and why I came in early. Yet they refused to do it even though I was the only person int he entire store and they were sitting there chatting at the register. I am really disappointed by that service, specifically because I have a wedding party of 6 people and was planning on spending over 1k for suit rentals. Really has lost its customer touch, I will be going to David's bridal.

My husband and I needed a full wardrobe for him to wear and we were impressed with the sales…read moreattendant Dennis. After listening to what my husband's style was. Dennis was able to recommend nice fitting outfits for him to wear.

I stopped in here to find a dress for an upcoming event. This store had quite a few options, but…read moremost weren't what I was looking for. But after some searching and trying on, I actually found two that I loved dearly, so I purchased. Before I made my purchase, I stopped by the beauty and perfume section and smelled some of the scents and at the end, purchased my two dresses and a perfume. Macy's has been known to be an upper scale store, so they are a bit pricey, but I won't complain too much. It was definitely necessary. I checked out at the perfume counter, and I felt like the only person around (which I kind was, lol), but she was fixated on me and my needs. We talked a little while I smelled some of the perfumes and at the end of it all, she walked away with a sale, and I had some items I needed. I will return to this location when I am looking for dresses and perfumes.

Getto macys. Here is nothing good here. I think they take all the stuff that can't sell at the…read moreother macys and try and sell them here. Seriously gaudy, cheap clothing and it even smells funny. I will travel the extra 2 hours to go to the Grandville Macys or Waterford. Also, the floor is disgustingly dirty. How hard is it to run a vacuum?

so many mismarked items. Staff was uninterested to help. Then I was harassed by security because…read morethey thought I looked like someone else from the day before. But instead of approach me discreetly, they yelled across the parking lot to "never return." Afterwards told me they believed it wasn't me and wanted my number to text me when they confirmed it on the videos. Who does this? Never experienced such a joke of a mismanaged store.

I love Kohls in Saginaw. If I have to shop for clothing or gifts I always go there first. Most of…read morethe time, its the only store I have to go to for those things. The store is clean, staff is friendly. I was actually skeptical of Kohls contests until this past Christmas. I WON my entire purchase at check out for a Christmas Contest this past year and was in disbelief! I've never seen anyone win, and never thought I would. It really does pay to use your Kohls card. I use it every time and pay it off right away.

Although this is a coat factory, we came here looking for a suit jacket. I have worked at one of…read morethese stores before so I know that they have suits and other business casual wear. "More than just coats," right? Well, we weren't greeted when we walked in and there weren't any employees in the men's department. There were a few suit jackets but not in the size we were looking for. After looking for a while we did eventually see a sales associate but she was busy helping three customers while there were several cashiers doing nothing. Yes, you can get cheap clothes here but the selection is very limited and the service leaves a lot to be desired. You get what you pay for. The only reason that I gave two stars was because they have Steve Harvey brand suits and that made me laugh. (:

Ashley at register 5 (12:24pm on 4-24) was so extremely rude when doing my return. She made me lay…read moreout everything on the counter, looked at me, and said "these dont fit." (Well other customers are standing there) As a statement not a question. I told her no and she proceeded to rung up my return. I was also returning two new $1 tote bags, unfolded until literally today when putting my returning clothes in and she said "you're returning these bags?" Yes. "Well I'm going to have to see if we can get these back to their original shape." And folded it very slowly. Ashley is rude, unprofessional, and not efficient. Will not be returning back to the store because of this embarrassing situation.

This is a smaller location but it's the only one in the tri-cities area. It is placed in the same…read moreplaza with it's sister stores Style Encore and Once Upon a Child. They are in fact picky with what they but from you but that also means that the selection quality is there. They regularly cycle through clearance items and they make the best of what space they have.

The employees were kinda rude, didn't know retail, need to be trained. I have brought brand new…read moreclothing and would offer you little to nothing.

American Eagle is another of the typical mall stores. They seem to have a good selection but have…read morecreated the situation where if it's not on sale nobody is shopping. Today the sign says 60% off and that seems crazy. How can things be 60% off if the starting price was anywhere near reality. I think it is a race to have the highest percentage off which only serves to create confusion to the consumer. I keep waiting for the day that stores quit having to have a sale all the time. What's next 90% off. This store is clean and neat and well merchandised. The changing rooms were clean and organized as well. A friendly staff awaits you to make any purchases. That's pretty typical anymore.