You know what they say? Location, Location, Location!…read moreI can roll up and get fresh kicks at the Shoe Dept on my way to nosh on my daily 5er of chalupas! What could be better?! Hell, I'm feeling so good from the service I got at Shoe Dept, I'm gonna get a grilled crunch wrap too! Add nacho cheese???! What do you think?! no. i'm lactose intolerant.

From the owner: At Shoe Dept. Encore, you can find brand-name shoes, the latest trends, handbags and fun…read moreaccessories at affordable prices for women, men and kids. With our large stores, there is plenty of room to shop and TV entertainment areas for men and kids! We're a family-friendly footwear store with 1000+ locations carrying well-known brands for everyone such as HEYDUDE, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

The store opens at 10am. It's currently 1026am and the doors are locked and no one is here.read more

All of it went well ! Great shoes to pick from! I wear them all daily and was amazed to have shoes…read morethis cheap

Horrible customer service. I was in store for 30 mins, the lady working there didn't ask me if I…read moreneeded help at all. Older lady and her grandson walk in and she asked them within 5 mins of them arriving. Guess she did want to make a sell.

Clean store... great sales... nice staff!! Very friendly…read moregirl waited on us helping us pick the perfect shoes for the occasion.

Horrible new checkout setup. Line across the store and takes forever! Buying at Amazon from now on.read more

Where to start ???? I guess with the bathroom at academy in…read moreweather ford. That's was the most disgusting bathroom Iv ever seen with poop on toilet , pee on Toilet seats and a stopped up toilet , oh and did I mention that it reeked of pee?? Well it did Now the store. This store is a disaster with crap thrown around and heck you can't even get up and down the majority of the isles . It honestly looks like a bunch of monkeys run this store. Employees walking around like they don't give a crap attitudes and doing nothing to fix any of the above . Someone needs to get a hold of the manager and fire him / her . I will be contacting the corporate office as well My recommendation is don't ship at this store

I usually buy my kids (3 & 4) shoes here. Their selection is really crappy for toddlers and it's…read morepretty frustrating finding sizes. I give this place 1 star if you're going for toddler shoes. 3 stars because last time I went, I found a pair of NON RAINBOW/NORMAL brooks running shoes for myself for like $80, then got some gray neutral adidas for half off. I felt like I hit the jackpot.

At least 20 minutes late opening store. We stood outside and watched the girl that was late for 10…read moreminutes trybto get register ready. Never acknowledged us. Smh

My mom and I love to visit this store often. They have beautiful clothes, shoes, jewelry, bags, and…read moreother accessories for VERY reasonable prices. The owner is such a doll and the place is just truly a treat. We love to support the business because of the great things the owner does with the company! We will continue to shop here and bring our friends and family!

Love this place! They always have something super cute when I go in. Audrey, the shop owner, is…read moresuch a sweet lady. She has great taste and is always so helpful and friendly. (:

Nice store. Has a large selection. Could be a little cleaner, just felt dusty, had me sneezing…read morewhen I left due to the dust. Staff was decent and kind. They greeted us on our entry. Prices were good. Issue was the sizing. Prices are low'ish, but the selection for sizes on any given style is limited.

They put the customers needs first and really helped me out. Very helpful and thoughtful of the…read morecustomer. Great job

Walked in and was immediately greeted by Doug. It was my first time…read moreBuying boots... so many options and so many choices. I was truly overwhelmed. This man pulled my size an so many options. He made the entire process easy and so much fun. I had my toddler with me and Doug was incredibly kind and patient. He is the true representation of great customer service.

The store is big, clean and orderly. However, I won't be shopping at Boot Barn stores or website…read moreanymore. The return policy is inconsistent across stores and does not match what is on their website. Specifically, returns made within 60 days for store credit or exchange when there is no receipt. I understand the store is trying to crack down on returns after theft, but the website should be updated. Also, unfortunately we have a phone number but the purchase did not come up although it was purchased at the Boot Barn location in Yuma, AZ.

I came in with two pretty big bags of clothing as I have two sisters and a mom who are pretty…read moreshopaholics. I would describe the type of clothing gently used, some never even worn. I even asked the lady at the front counter if they were accepting jeans which to her response was "yes we're always taking those!" I waited an hour instore for them to look through the clothes only to be told NOT ONE thing was taken. I felt pretty blindsided as one bag had nothing but jeans (American eagle, lucky brand, etc) only to name a few. I drove an hour to, stayed for an hour plus an hour back home. Pretty disappointing experience to be honest. The ladies at the front seemed nice and they even helped me wheel out my bags to my car. All in all an ok experience

They have some pretty good finds. The prices are a little on the expensive side for a second hand…read morestore but they're in pretty good shape.

I would give 0 stars if I could. I came in with my family to buy our twins shoes for school and…read morewhile being checked out, the register froze. I understand technical issues as I used to work in retail. But rather than take us on the working register, they had us stand their for 20 minutes roughly while the associate tried restarting the register which didn't work and also called IT I'm assuming several times to only be hung up on. Meanwhile, we're standing there while the rest of the people in the line are being assisted on the working register. Unacceptable

Their policies doesn't allow their workers to speak Spanish apparently so getting the word out…read morethere if you speak Spanish do not come here .