Fantastic customer service and quality of product. They made sure every detail lived up to their…read morestandard and did so with class. If you're looking for a quality suit and want to support local business, this is your spot.

Keith and Team were presented with an impossible challenge, and rose to it. Late the week of 1/20…read moremy son, the Marine, lost his great grandmother. By serendipity, he was on home on leave during her passing, and agreed, when asked, by his grandfather, the Airforce Vet, to cancel his plans, drive 8 hours, and be present and uniformed at the funeral. Great Grandma married an Army Air Corpsman after a whirlwind romance in 1942. She would have been quite impressed by the uniform. After all, she kept the last one over 50 years. In packing on Sunday night for a Tuesday morning funeral, our Marine became aware that his SIZE 14 patent leather shoes had not made the trip with his blues. Because Grandpa was so appreciative of his presence, that he assigned him pall bearer duties, ONLY the dress blues were appropriate for the event. I began first thing Monday morning calling any store in the KC area that had a sliver of a chance of fixing this problem in 24 hours or less. Keith and his staff answered their phone - no phone tree. They knew their inventory, their rental and sales abilities, and they jumped into action. When I arrived at 0930 the next morning, they had a plan A, a Plan B, and epic customer service and attention. I have blanked out the Marine's face as it was taken after the funeral. After fulfilling his duties at Mt Washington Cemetery, uphill, during a week with a rather lot of moisture, his shoes are no longer in regs... but they certainly completed the mission.

Was a walk in , needing my chaps fixed . Took care of me in less than 15 minutes. Great service and…read moregreat customer care. Need any leather work done, come see them .

We have followed KC shoe repair for quite a while, we always have great service and are always…read morehappy with the end result. a staple in Kansas City. a must if you haven't, if you have continue this. place is definitely

Shop replied promptly. Was able to bring shoes in immediately…read more The interaction was promo and professional

I couldn't be happier with my experience at Renner's. When I dropped off my vintage boots, he…read morelooked over them to be sure that the toplift replacement I requested was the only thing that needed to be done. I was told I could pick them up in 3 days for a charge of about $18. I'm so impressed with the result! The toplifts look and feel sturdy. Even the scraped heels looks better after the damaged areas have been blackened to match the rest of the heels. Will return to Renner's for my future shoe repair needs and recommend them to anyone else!

If I had written this review 12 months ago, ATC would have been decimated!!…read more As a former record store manager in the 90's, I too had to browse through items that customers brought in to sell and determine if we needed the product based on quantity on hand, demand for the product and the quality of the item; then determine a cash vs. trade amount to be offered. I spent an afternoon cleaning out a closet and several drawers putting items into three seperarte containers - trash, donate, and take to ATC for trade in. After depositing my large bag on their counter, I started shopping. I found several items that I knew I needed - including a KC Current cap that I still wear religiously. Guesstimating that I had enough trade in value to cover my few selections; I was humiliated when then they said that they couldn't use anything I brought in. Cash value - $0, trade value - zilch. I now realize how those customers that brought me in EZ listening LPs from their parent's collection, or metal / rap cassettes that they were tired of felt when I handed them back there items and stated, "no thanks". I'm over my hostility and realize I'm no longer the generation that is influencing the culture or marketplace. Alas! Today I picked up a couple of plaid shirts for fall at $6 each and a $1 KC brewery shirt in the bargain rack. I walked away happy with my bargains, yet feeling slightly obsolete.

In search of a rad 2nd hand store... stop in to ATC.. they buy and sell! There's a nice variety of…read moreclothing, sizes and styles: pants, jeans, dresses, shoes, purses, earring and tons of old school items in good condition. They also have fitting rooms. The staff is very helpful and friendly. Don't mind the dancing, the story playlist is pretty hoping! They have great finds, vintage items. I found quite a bit. There's a .50 cent charge to use your card and .50 for a bag. No returns. If you attempt to it follows their guidelines of basically buying from you off the price you paid.. 30% cash or 40% store credit.

Just browsing to see what's new out and Leslie greeted us and providing info on croc styles we were…read morelooking at. She was very friendly and helpful

Horrible service. Rude workers. We were nothing but kind and respectful, barely spoke, and looked…read moreat shoes minding our own business. Next thing we know, a worker comes bombarding us about the shoes we are looking at. The nicer of the two workers, which is a LOWWWWWW standard for this place, comes over with two different pairs of shoes that we didn't ask for. The worker then proceeds to completely leave us alone and help other people at the register. That's when the nasty worker came up to us unannounced and started SHAMING our feet and our decisions in general. Saying things such as "I think you're the problem, not the shoes", talking down to us as if we were illiterate toddlers. They proceeded to snatch the shoes off our feet and take them to the back before we could even say if we wanted to purchase them or not. Which we would have, but the business was so bad we took it elsewhere. I do not recommend this location whatsoever. Take your money elsewhere.

Seth is the gentleman that waited on me and was super nice/helpful! I was in there exchanging some…read morenew shoes I had bought my Dad for his Birthday, which didn't fit. Unfortunately they never had the correct size here, but they never had it at the Lenexa location either. The clearance items were an additional 30% off the already marked down clearance price. So it was a good time to shop clearance right now! If the sizes I needed would have been in stock, then 5 stars would have been given. It is supposed to be a BIG store.... Seth gets 5 stars for his customer service!!!

I went to DXL for a suit because I needed a size 50R and couldn't find one I liked. Seth was our…read morecustomer service representative and he did an amazing job assisting me in finding the right suit, going out of his way to make sure I was extremely happy. I recommend this store and hope Seth is commended for his great work. The suit is a name brand and fantastic quality at a remarkable price.

I have been there twice this week. First I had to buy some shoes since I didn't expect to be here…read morein KC as long as I have and only came with some flip flops haha now I've been wearing black and white checkered slip on vans for over 20 yrs. Of course not the same pair but you know haha Now those have always been my go to shoe. I've forever been too lazy to tie my shoes, that and Spacoli was my idol as a kid but this time I wanted something different. I also wanted to try out their comfort style Vans!! I needed some bounce in my step!! The guys and ladies at this location were so nice!! Super helpful! Some stores sales people can make you feel like a poser as soon as you walk in but not these people! Every single person I talked to made me feel like we've been friends for years! Rad! That's what I'm talking about! We all need more people like this in the world! They helped me find something new and I am loving the new shoes and socks! I actually had to go back to grab more socks and this time around I had an equally great experience!! This store rules, parking is super easy on a weekend or weekday. I highly recommend this location!!

Solid customer service. Walked in not much with a plan, and Jose was super chill and showed me some…read morecool selections. I felt bad because I didn't buy anything, but I wanted to give Jose a shoutout for helping me out even though I didn't purchase a pair of shoes. He gave me some good advice for shoes next time I hit up Vans.

My chino shorts ($23.25) were 50% off. There was a very good selection, with clothes on display in…read moreorder of size, making shopping easier. There was no pressure, and the checkout process was professional and fast. Very nice!

Richard is the man. He was incredibly helpful for our entire family helping us pick out clothes…read morelike a stylist and so nice and helpful- getting us the best deals. So appreciative for all of his kindness and help. We will definitely be back!