Cancelled my Internet but they kept billing me anyway. They claim they have no records so they…read morecan't give my money back. They needed my password...Password is on the router I returned mid May to THEM. Got billed again June 1st. Home office says THEY have to refund me sorry, nothing we can do sir. Outright robbery. STAY AWAY!!!

Mask policy is not consistent with science. Went in today 3/16/2021 at 3:45pm to open 4 lines…read more Manager told us we needed to put masks on. Didn't bother to ask if we got vaccinated or if we had medical problems preventing mask use. Terrible management. The least he could have done is ask. Will not be returning or opening lines with them.

I never thought in a million years I would be happy with a phone store. These people are great…read more We are new in the area and went inside to get help several times. I hate talking on the phone and pressing prompts to get things done. These people are real patient and courteous. Over all, they solved my problems. Somehow I never need to wait in line either. I'm not sure if I'm just lucky or they might have the correct number if people working so there's no line. Anyway, this place is the best.

Helpful staff. Fast, knowledgeable about both iPhone and Android products and took care of our many…read moreneeds quickly. Manager Sean and CS Robert were extremely helpful.

Today we had an excellent experience at the Apple Store In Haywood Mall. We met a wonderful young…read moregentleman who showed me the best iPad for what I needed to do, actually less expensive than the one I thought I needed. We were able to walk in, buy it and have the data transferred all within just a few hours. I'm so glad the nasty guy doesn't seem to be in the storm any longer.

Busy and crowded as we visited in mid-November and the Black Friday sales are starting. Lots of…read morepeople in the shopping mall and so there were lots of people in the Apple Store today. Lots of devices on display and while I won't carry fruit (it's a long story), my wife loves her iPhone. We stopped in to touch and hold a new model just to see what she thinks. After a few minutes of poking around, we're sticking with her current one. Still, pleasant shopping. [Review 2210 of 2024 - 1182 in South Carolina - 23228 overall]

Horrible customer service. Very unpleasant.. it's like self serving office. Next time I will…read moredefinitely go to Greenville next to mall. They are always amazing there. Here is awful!!!!!!!

I'd give yall a zero if I could this store if your manger ever talkes to my mama and or daughter…read moresister the way they did me in this store to me to get the fuck out of my store because I talk to Verizon on fried they lied didn't hold there end up I was told make three payments I'm disable I have cancer right now the guy and girl if that what you hire as management to talk to customer I'm not say I'm a saint but doesn't matter what I say I'm customer I don't work for you if I find out any of my fam talk to like that you Verizon of all people would thank you would have class and hire more professional people then you text me say if I act now you will knock 30% off when I have scree. Shot of the conversation say I have no bill and next month is cover then you cut my dame phone off I almost bleed to death and my fam would know where I am this is bs not happy at all think of leave you

Yes I am trying to be the owner of that and I'm trying to work at bath & body works T-Mobile in the…read moremall too so I can get the show on the road

I went to Conagree Rd and they acted like they could not help me! I went to Haywood Mall and they…read morehelp me in minutes Amethyst was great she made a couple calls, asked questions and assist me I was in and out! I will be back