I can't believe nobody has written a review for them, including myself since I have used them twice…read morenow. Anywho... they are awesome, honest, and reliable. Twice now I have taken them my infected laptop (pesky porn site hackers) and twice they have fixed it. This time I explained that I only had this day off and he called me back to pick it up within 2 hours. Thanks Nolan (I believe that's what his name was). Aaannnndddd my $50 deposit covered the cost. He could have easily overcharged me. Bottom line: go here, use them. They're great.

With as much as we do on our computers now, nothing puts me in a panic more than when my laptop…read moregoes down! No banking, no work - I was paralyzed. I am so thankful I found ITNEEDSHelp. In a matter of minutes after bringing my computer in it was like a huge weight off my shoulders. Van and James are the Best IT Support ever. Van returned my call from my message in the evening before almost immediately after I left the message, I was in there the next day and he had it running in no time. They fixed the problem immediately and went above and beyond in checking my laptops performance and update status. Van explained to me everything he was doing, why he was doing it and what was and was not needed. He cleaned up my laptop, added more memory all at a very reasonable price. If you need any help with your small business, home office, printers, computers etc. I highly recommend this company. I cannot say enough wonderful things about them. It is such a relief to know there is such a great company as them if anything ever goes wrong with my computer again. The knowledge that they have is just mind-boggling, you can tell they have been doing this for a very long time and are very good at what they do.

I received outstanding help from It Needs Help when my computer was disabled by ransomware. I am…read moreelectronically challenged, but Van took my calls, met with me a few times, texted me from Costco with a picture of the laptop that would be most useful for me, cleaned out my old computer, gave me a lot of advice- then showed me how my phone was way overdue for a replacement. Highly recommended!

At the end of a free consultation, Denton assured me that they could get everything up and running…read morefor $500 and subsequently provided me a written estimate. Unfortunately, rather than spending the time on my equipment, they disconnected my system and sent me a new estimate for $10,000 to reconnect the system they had dismantled. He was extremely aggressive when I informed him that I was not interested in anything more than the $500 of services that I hired them to perform. He refused to reconnect the system that he has dismantled. Elizabeth promised to restore my system to the condition they found it, but instead sent Drew to collect a couple items they had left behind. Drew assured us that he would restore the system, moments before grabbing the couple items they left behind the week before and racing out the door with no explanation.

Nick and Denton immediately came out to complete a wall mounting of multiple TV's in our new…read moreconstruction home when our initial company left us high and dry, that same evening. The time, attention and detail these gentlemen put into explaining all steps and answering all our questions made it so easy. I wish I found them upfront as it would have saved so much time and aggravation. I will only use this crew for any of our needs. I would be recommending their company and services to anyone in need.

Very fine service. Will use them again for sure. They were responsive to my requests, their price…read morewas better than anyone else and when we encountered a delay with the provider, Express went with the flow and delivered as promised

I base this upon two different systems problems I experienced in my home. The 1st was a balky new…read morerouter I was installing in my hard-wired network. The router was a good brand but had incorrect instructions, so I asked Accurate Systems to visit the house and fix it. I was impressed as their man methodically worked through the problem and solved it. The 2nd was when my Dell XPS 8500 wouldn't boot after a Systems Restore. I kinda knew what to do, but didn't want to risk the installed applications, so I took it to Accurate Systems because I now had confidence that they could do this with minimum risk. Done in 30 minutes! I won't be looking for anyone else to do PC work. (I've had bad experiences with others, locally.)

Tom and staff are great. If it is an Emergency, they will get those computers running. We run a…read moreCPA firm and if our network goes down I may as well close the office. These days all accounting is done 99 percent on computers. He helped me set up network. Prices very reasonable.

Took my second iPad for repair. Always professional and quick service. Very reasonably priced as…read morewell. Won't go anywhere else.

I had my phone fixed three times by him within 3 months towards me $450 for three times taking to…read morehim for a cracked screen and two hello three times you can pull the whole screen back and see the LED lights at the bottom at the white background so I think it was a big rip off if you take it to him everybody thinks that he is there for them but he's not he rips people off because when I went to take the phone to T-Mobile the other day the girl took my protector off the phone to get to the SIM card it cracked the screen see what kind of junk is he using to fix these phones they should not crack that easy but he makes a killing I will never take it to him again sorry lifeline you suck

I like Value City because they have a price range of products for every pocket book. If I have…read moreplenty in my wallet, I'll go for the good stuff. If I'm short that week, I can still get what I want.

Such a rip off. I will never recommend this store to a friend and I will never shop here in my…read morelife. If you want to know why, please read the details below. I placed my order on November 29th, 2013 for a bed, dresser with mirror and night stand. They promised that I can pickup all the items before Christmas and everything was all set until I receive a call from value city before a week to delivery date and they said they are missing head stand and night stand. I got upset and after speaking with their regional manager, he gave me free shipping to my house and promised to deliver all the items on January 15th. I received a call again just two days prior to new delivery date and when I asked about the missing items they said they are still missing and they will arrive around 15th February. I told them to deliver everything together and today when I just received the delivery, head stand for bed and night stand are still missing and the delivery gentlemen said the missing will be coming on March 11th. He told me the that someone just ordered the missing items yesterday.

Robert is a life saver. I'm not techy at all, but anytime I have a question, he doesn't hesitate to…read morehelp and walks me thru it. Makes my life so much easier!

smart, reliable, affordable and most importantly he doesn't speak in techy jargon down to you so…read morenon-techie normals like myself can understand him:-)