Was a customer for close to 17-18 years, it just seemed as time went on, customer service suffered…read moreand prices increased. When I finally dropped them, it was over something small & trivial, but was finally that "straw" after years and years of no issues and them waiving activation fees on new phones, one customer agent said no way, absolutely not, I HAD to pay it, gave him several opportunities to look through the history of my acct. (no late payments, no issues, etc etc) told him after 18 years of being a loyal customer, I had earned that, he said no, I said ok, cancel my acct. you lost your company $80+ a month over a one time $35 fee congratulations

Ok, it's stressful to come to a cellular store. In my case,…read moreit's usually a real or perceived crisis and I'm not at my own best. Like other places in Athens and Tennessee small towns, the folks here are super friendly and helpful. Imagine being in this stressful environment all day and still being cheerful! With apologies to Kipling, "You're a better man than I am, Gunga Din!" I'll go out of my way to come to THIS Verizon store because of my experiences here compared with other stores. Maybe that's just me?

Did a very good job. Good follow up and very attentive. They definitely knew what they were doing…read moreand took all the steps necessary to get the job done. Will use again!

Switched to Solutiant after several years of poor service from several other providers. 1st time I…read morehave been told a project was going to be "Seamless" and it actually was!! Very professional before, during, & after the install.

They have been exceptional....where I live it's hard to get any type of internet that can push what…read moreI can use....Billie and her crew have went over and above helping find the best router/modem to get me what I needed....I can never be grateful enough for her time and effort to meet me several times to get it right ...5 stars for S&B Hometown Entertainment Robie Haney

From the owner: Hometown Entertainment has been providing internet service for rural, hard to reach areas since…read more2006. Our Internet is 4G and 5G and is available nationwide. It is portable and goes where you need it. Great for RV's and over the road truckers. It can also be used on your houseboat! Call or text anytime for top notch customer service to get the best plan for your needs.. 706-383-9057.

My wife and I switched over from AT&T cellular to Spectrum online when we brought our new home But…read moredidn't immediately activate them as we were contemplating upgrading our phones. We went to the Farragut location on Kingston Pike and dealt with Cash and his partner Daniel. They were extremely professional and seemed to really care about at our satisfaction. The store was nice, and during our Sunday afternoon visit not very busy. My wife and I were very impressed with both of them and would highly recommend either of them to assist you with your Spectrum account.

I moved to the area 2 1/2 months ago and have had service interruptions FOUR times. I had heard it…read morewasn't a good service provider bit I had no choice because they were my only option. But now Xfinity is coming to the area and I can't wait to switch.

I noticed most of the reviews are from 1-2 years ago and I…read morewas so PLEASED with the customer service that I felt led to put an UP TO DATE rating in for this store! I'm not sure what changed, but they were fast and efficient... Tony handled my issues and transferred all of my data without fail to my new iPhone...I'll definitely be back!!'

Overall I really like the store I have been coming here for a couple years. They are very helpful…read moreand gave the best job that you can do. It is very clean organized with a fresh layout of all of the devices. My primary issue is with the poor reception and not being able to use my phone without Wi-Fi and more rural places. For a company that is supposed to have the best reception anywhere and is not doing a good job. I feel like I have been made promises that can never come true.

Thanks for your dedication and efforts in my complex case and giving your help to establish by…read morebusiness plans once again. The polite interaction of the team members and their thorough knowledge regarding the field is much inspiring and helpful to create a comfortable and positive environment which ultimately gives good results.

Absolutely horrendous quality of service. My phones never worked and there was always an excuse as…read moreto why it was my fault. When finally all of the "excuses" were removed and there was nothing but a pure phone line running on a 20 MBPS download and 10 MBPS upload cable internet connection (plugged DIRECTLY into the modem) with a latency of 23 ms they told me to "stop ranting or they are going to disconnect my phone number" See below for quote from email from the manager: "If your ranting continues, we will disconnect all services and be done servicing you as a customer. As it stands, we have already lost money on your account." Wow, truthfully - who cares if they lost money? They showed up 3 deep to sell me the account and then it took FOUR DAYS to get a technical support email answered. Absolutely impossible to accept. Then, do I get a refund for the $300 a month I spent for my 10 lines? No - instead they tell me I can spend another $400 to fix it. When I deny that - they send me a bill for $45 more dollars. Want to talk about losing money - how about trying to close a sale talking to someone and it sounds like you're in a barrel going through a tunnel on a $10 cell phone at the North Pole. NO THANK YOU VOICEOPIA! Your scare tactics don't scare me. I switched my phone number and am very happy with my new provider.

We recently moved up to Andrews NC and needed Internet Service. I tried three different companies:…read moreFrontier, The Cable Company, and SkyTek. Frontier was one of the most frustrating efforts in my 64 years. I tried to get service, never received service, and paid for the work and now they have billed me for a month's service. I've called eight times and now understand why they have a class action suit pending. Because of my location, I wasn't sure The Cable Company provided service. I called them, they were very nice and said that they thought that it could work for me. They checked it out and I never heard back from them. Doesn't inspire confidence. Finally, SkyTek. They said that they thought that they could provide service. Came out and verified it could happen (within 3 days). They let me know it was doable and asked when I'd like it hooked up. Two days later it was done with no muss and no fuss. The two guys came out, knew what they were doing and got it done. They asked where I wanted it installed and then did it. They double checked things and found an installation error (one was a new employee) and fixed it. Before leaving. Technical Specs just took (Speedtest): Test 1: Ping rate: 38 ms; Download: 33.89 mbps; Upload: 8.97 mbps Test 2: Ping rate: 27 ms; Download: 33.63 mbps; Upload: 10.03 mbps I've had the service for two months and couldn't be more pleased. It's good quality, reasonably fast and only occasionally glitches when streaming. When I've contacted them, I've gotten an excellent response. I can't say enough about them. If you're reasonable, they seem to be as well.

My name is Lori and I'm so happy we found SkyTek Communications in Murphy, North Carolina…read more For the last 10 years we have been using Windstream for telephone and Internet service. Recently the service has been very unreliable! When we come up to our cabin in Blairsville, I work remotely for our business and with updated technology increasing, Windstream has not been able to handle it. I was so frustrated with Windstream, I searched for an alternate Internet Service in Blairsville, GA and found SkyTek Communications. I called and they sent out Justin to see if we were in range of their tower and reviewed their internet plans with us. We immediately scheduled an install of their Antenna and router. WOW, what a difference!!! SkyTek Internet service is so much better than Windstream and they have great customer service. We are one "HAPPY CUSTOMER"

Well ETC worked diligently to trench fiber up the mountain to our development. The sales process…read morewas actually delightful. They explained the services and pricing as well as the installation and billing process. Everything went off without a hitch. I have been enjoying the service since October 2024 and have to say that everything has been great!

Fast reliable service, "city" speed at "country" prices!! I've had ETC for over 5ys and the prices…read morehaven't changed. They're service & knowledge is outstanding and they're happy to help. Since they're also a security company, someone is there to answer the phone 24/7. Jasper water & power has increased prices, if you ask me, to pay for the new neighborhoods being built, but not ETC! Definitely recommend!

The only Internet that's slower than this is school wifi…read more Internet constantly lags and the speed you get doesn't even match what plan you pay for. Customer support is pointless because all they do is recommend that you get the better plan. I didn't know my wifi was being processed through a TI-84 calculator because my god this is just the worst.

Horrible service. Inconsistent. They won't come pick up the coax that should be suspended coming…read moreinto my house ... it's been laying across my yard for a month and they won't send anyone out