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Burkburnett, TX

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Boomtown Bay

4.0 (5 reviews)
Closed • 12:00 pm - 6:00 PM

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Emerald Waters - in complete decking

Emerald Waters

1.0(1 review)
121.3 mi•Eastside

We have installed a pool before, so we have a good understanding of what to expect during the…read moreprocess. Initially, we were pleasantly surprised by how quickly Emerald Waters Pool completed our pool installation. Unfortunately, we soon realized the speed came at the expense of doing the job correctly. The biggest issue was that the required city inspections were never completed before construction moved forward. Will advanced the project all the way to the final inspection, where the city rejected the entire project. We then spent approximately two and a half months waiting for everything to be corrected and approved before we could finally move forward with the plaster. Even after receiving city approval, the problems continued. The site had not been properly prepared before the plaster was applied, resulting in it having to be installed twice. Then, just three weeks after installation, the color began fading, which was clearly not normal. We contacted Will about the issue but never received a response. We also discovered that the waterfall was installed off-center, another quality control issue that should have been caught during construction. In addition to the pool, we hired Emerald Waters Pool to install a patio and walkway. The workmanship was disappointing. The pavers was neither straight nor level without constant supervision, and we had to insist that sections be redone because they were not installed correctly. To make matters worse, some of the additional work we paid for was never completed. It is also worth noting that the work performed outside of the pool installation was never covered by a written contract, which appeared to avoid documenting that portion of the project. Based on our experience, we cannot recommend Emerald. Between the missed inspections, poor workmanship, lack of communication, and incomplete work, the project became far more stressful and time-consuming than it should have been. We strongly encourage anyone considering this company to continue their search for a builder that prioritizes quality, communication, and accountability.

From the owner: We’re a family owned and operated company. With our start in 2011, we’ve always treated our…read morecustomers as family and done our best to do every job as if it were for our home. We do our best to keep our prices low and affordable to accommodate for different budgets.

Photos
Emerald Waters - New pool plaster fading

New pool plaster fading

Emerald Waters - New pool plaster fading

New pool plaster fading

Emerald Waters - Off center water fall

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Off center water fall

Bridgeport City Pool - A floating log, zip line, and small diving board. Also note the park in the background. It's huge and has multiple playgrounds.

Bridgeport City Pool

3.7(3 reviews)
76.1 mi

They do not opne at 11am. Waited in line for about 15…read moreminutes for unknown reasons after sitting outside in my car watching staff sit around until 1pm. I had 3 kids with me and basically never take younger kids with you or bring ear plugs. The "lifeguards" love to blow their whistle so often you hear nothing but that...its sad because my 2 year old ended up swimming back and forth that day but in an attempt to get to me she touched the rope and got the whistle blown at her. My 8 year old was having a wonderful time using their swing rope until he was randomly told to get down and he was no longer able to use it because he was in a life vest...there was a summer program there and the children were actively doing the EXACT same thing with life jackets on. It was a bit harsh to handle the child like this as he was swimming and doing something he had been allowed to do many times prior to this. He didnt know what he did wrong due to him already doing this activity and I am thankful I was close by to catch the interaction between the lifeguard and my child. Sad with our experience as we are local to community and would have loved to make this a weekly summer outing. WOULD RECCOMEND THE DECATUR SPLAH PARK 100x OVER!

A very fun safe place for our grandkids! The prices are very reasonable. First aid was a big help…read moreto us. I wish we lived closer. We would be there more often.

Photos
Bridgeport City Pool - More seating and a shallow area for smaller children.

More seating and a shallow area for smaller children.

Bridgeport City Pool - Bathrooms and concession area

Bathrooms and concession area

Bridgeport City Pool - Great seating and shaded areas in the summer

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Great seating and shaded areas in the summer

Boomtown Bay - swimmingpools - Updated October 2026

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