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Pennsauken, NJ

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Boomerang

4.0 (4 reviews)
Closed • Closed

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Best Buy Furniture

Best Buy Furniture

2.4(13 reviews)
3.2 mi

My experience with Best Buy furniture in Pennsauken was excellent from start to finish. Before I…read morewent into the store, I spent a significant amount of time browsing their website and I made a list of the furniture that I wanted to look at. I really hate walking around stores, browsing, and shopping, so I try to find things online when I can. When I arrived at the store, I met Eric and he was very nice and friendly. I showed him my list, and he walked me around the store to see the pieces that I was looking for. For the ones on my list that weren't physically present in the store, he showed me something comparable to give me an idea of the height, feel, comfort, texture, etc. I was able to narrow down my list and make a selection in a short amount of time. Eric was very helpful. I told him my budget and we stayed within my budget. I ordered a very nice bed, dining table set, rug, and some accents that weren't physically in the store -- However, I made my decision based on Eric's descriptions, and him showing me comparable pieces. While placing the order, he checked their inventory on the computer and gave me a timeline for when my furniture would come in. I received a call in less than two weeks that my furniture had arrived at the Philadelphia warehouse. We scheduled a delivery date, and the delivery guys (Will and Jose) showed up promptly and set up my furniture very nicely. They were personable and friendly. Everything looked great, felt solid, and was high quality. I am very satisfied with my purchase and thankful for Eric's patience and guidance.

I ordered furniture back in December and still have not received. My main concern is that no one…read morefrom the store has been in contact with us throughout this entire process. When the delivery date came and I received no communications I decided to call the store to see if I was able to get an update. At that time I was told my delivery was delayed but would be here mid March and I'd receive a call to schedule then. When mid March came and went I called again to be told it was delayed and would come in April. I called again to be told it was now delayed until the end of may. I understand with Covid things are delayed however I have had zero communication from the sales team at the store regarding my delivery or delays until the dates of delivery have passed. At this point I'm cancelling my order and will purchase elsewhere since I have no confidence my order will even be ready by May. Terrible customer service.

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Best Buy Furniture
Best Buy Furniture - Solid wood dining set

Solid wood dining set

Best Buy Furniture - Very comfortable and solid bed

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Very comfortable and solid bed

Grossman Furniture

Grossman Furniture

3.4(38 reviews)
4.7 mi•Old City
•$$

I don't usually visit furniture stores, but Grossman is certainly one of the biggest names in town…read morein Center City. Positives: parking available (a few near the front entrance, some at adjacent stores?), white glove delivery Cons: multiple levels (kind of like a maze), white glove delivery crew was a little upset that they were bringing a mattress to our house, adequate customer service. We came to Grossman with a primary goal in mind, to buy tempur pedic mattress. Even though we recognized there are limited deals or things that the department can offer, I would have liked a little more engagement or understanding of the tempur pedic process. While my pregnant wife was slowly trying the beds, another customer rep kept on eyeing us with hurried glances because we were delaying her customer from trying out the beds. This was unnecessary. Also they forgot to give us our pillows when we were leaving. This wasn't a big deal, but it did cause some minor issues as I had to call Grossman when the mattress were available, and they forgot about it, and the delivery people also forgot to bring it with them and had to drive back.

Beware! Someone attempted to use my credit card number to make two purchases at Grossman Furniture…read more Both totaling over $11,000. These guys had my info not the actual card. Why did staff allow such a big sale without card OR IDENTIFICATION? Smells very fishy. Good thing all charges are reversed.

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Grossman Furniture
Grossman Furniture
Grossman Furniture

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Boomerang - furniture - Updated October 2026

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