I had issues setting up my computer to two external monitors. I had my IT at my office, set it up,…read morebut it did not work. I went to Best Buy and the geek crowd gave me amazing service. They set it up and showed me how to do it and help you take pictures so I wouldn't forget how to set it up when I got home. They went above and beyond what I expected. I've dealt with them on several occasions and I've had no issues. When something goes wrong, you can return the things you buy purely easily. I can't speak for the rest of the store but as regards to the computers section, I can certainly recommend them. Thank you to the young man who helped you set this up.

I went online to check prices and in store availability of ranges. A good value model was listed as…read moreavailable in store. I drove across town to buy it. I managed to track down a person who was involved in appliance sales and asked him to show me the available electric ranges in stock. He lead me to the microwave oven area ?? and I said "the electric ranges appear to be back in the area we left?" (skipping the confusion) back we went and I saw the one I wanted and was advises that it wasn't available for sale. I said it is showing online as being available in store? It was not showing on his online enquiry so I went up a few steps for a more expensive model with fewer features. A discussion ensued. I said "I am sorry, I just want to buy it, not discuss it." Then clarification of whether I was paying by cash or credit card. I said credit card. That is rung through and I ask if anybody can help me put it in my van. He said he would have to check the warehouse. The answer came back ........ NO. I asked how to other seniors get their purchases? He advised that they have people come to help them put what they buy in their vehicles. I said "Perhaps if you could have somebody put it on a lift cart and push it to my vehicle in front of the door, I might be able to shove it in myself? Not in the cards. I thanked him. Went home, and then I thought maybe Home Hardware on Torbay Road has one. At Home Hardwear? They had a sales person who helped me shove it in my van and now it is installed. Best Buy? Should be renamed. Best AVOID

-I tried calling them to check on a computer. Impossible to get hold of the Technology Department…read more I actually put it on speaker phone and was looped back to the main switchboard 82 times before I tried another Department. Furniture answered fairly promptly and the person there said she would check on the computer and then I immediately got cut off. Accident? Maybe it was. Then I called Copying. The phone was answered promply and professionally and I was finally put through on an internal line that did not kick me back to the main switchboard. I let that ring 52 Times !!!! and then - finally- someone picked it up and promptly HUNG UP!!! I'm sure Technology is very busy....but this is too much. The store needs to have personnel designated to answer phones and let the technologists do what they do best - technology. -Another time A bookbag I had purchased practically fell apart within 2 months of purchase. It was clearly defective but I had one hell of a time getting them to replace it. - the latest issue is with a warrenty purchased on a laptop. I was told when I purchased it they had "the best warrenty in the business" but when I went back with the warrenty card I discovered that I also needed the original sales slip or they would do nothing. Luckily I found it and returned to the store. I am waiting to find out just how good their warrenty is but I am fearful they will find some way to default on it. We'll see. So far my main issue is having to return to the store twice. It is hard to accept that a store based on technology doesn't register its own warrenties. Had I lost the receipt like many people do I would have been up the proverbial creek without a paddle. Not good enough.

A-OK Staples with…read moreall its lovely home and office supplies and equipment. Decent service.

things seemed great until we discovered the next day that in moving a sofa from the living room to…read morethe basement they broke the handrail on the lower section of stairs. rather than telling us the simply put the rail back in place. this could have resulted in a serious injury for anyone going downstairs.

I booked TDH Movers to pack and move our house because I am pregnant. We lived in a 3 bedroom…read moreupstairs apartment, which I explained at the time of booking and they quoted me around 3 hours to pack everything. On the day they arrived to pack, I was actually in the hospital so I had a family member on site. It actually took the two movers 9 hours to pack - triple what they quoted. They did a horrible job packing - things were broken and my work laptop was just tossed on a box with lots of random items. There was at least 1-2 loads of items left in the house that we had to go back and get ourselves. We were charged a small fortune for a horrible and incomplete job. I would not recommend this company.

I recently had a custom PC shipped to a client from Los Angeles to Canada. Of course, customs went…read moreahead and tore it apart, not only destroying parts of the frame, but frying the GPU. Luckily I was able to find Richard at Geek Monkey! He was only a few minutes from my client and they were able to get the PC to Richard as soon as he was available. He was able to diagnose the problem quickly and got the PC running as soon as the broken part arrived. Everything was done in a timely manner and not to mention a very fair price. Richard made the process so easy! We did everything online and everything was done very smoothly. If you ever need any PC repairs in the area, this is your place! Thanks Richard!!

I wouldn't not hesitate to recommend Geek Monkey to anyone if you are looking for professional,…read morefast, affordable service. Richard was a pleasure to deal with. He went above and beyond what was expected. I would definitely use them again if needed.