It is hard to rate so low a place where one has estimen a few times. One has the feeling that a bad experience can be an isolated thing but when it is repeated during a long period of time and many times I believe that there is something to be done.
I've eaten at Bonsai just four times. The first time, many months ago, didn't impress me. I remember eating sushi and disliking it. Now, this is easily explained because I simply don't like fish and I was just going along with friends. The second time was not memorable although I learned my lesson and I ordered veggie rolls.
The third time was a disaster, I ordered ramen and, for a second time, I decided to follow with the veggie rolls just to be on the safe side. The Ramen was atrocious. It tasted like crap instant noodles, and to add insult to injury it was too limey and peppery (what the hell?!). This time the service was also something to cry for. Took a good hour to get my food and the two dishes arrived at the same time which meant I had to eat them at the same time in case the soup when cold or the rolls tasted weird (I don't know).
The fourth time, this time, has been the worst so far. I ordered an entree and a main course. They brought me the wrong dish the first time and after a good 30 min afterward they brought the main course, so no entree. When I pointed it this they told me that they were preparing the entree still. Now, I finished with the main course and I got the thing I ordered first. I know that it is a first world problem but I was furious. It seems that there is no order nor control here. Still I had to pay for the entree because they delivered it.
I have to say that this will be the last time I eat here and I will commend everyone else to avoid this mess of a restaurant until someone sort everything out. read more