I would definitely recommend Carringtons to any prospective tenant. They offer a freindly and…read moreprofessional service. The staff are always helpful and happy to offer advice. Any problems reported at property are dealt with swiftly. They have a fair policy when it comes to fees. If only all estate agents were as pleasant to deal with as this.

We have used Leaper Stanbrook in Eastbourne for two sales and one purchase recently. I cannot…read morerate them highly enough. They put in a lot of effort to guide the sale through keeping both parties and solicitors informed at every stage. In both cases our sales went through quickly and to good genuine buyers. On the purchase side, they are one of very few agents in Eastbourne who actually listen to what you want. They do not waste time sending details of properties you don't want. They focus on finding exactly what you want. As with selling, they guide the whole buying process through and kept us informed along the way. The whole team are friendly and approachable unlike many other Eastbourne agents who come across as arrogant and uncaring. My advice to all buyers and sellers alike - if you possibly can use Leaper Stanbrook every time. Thank you to all the team for for helping us achieve another trouble free sale.

I really wanted to give this 1 star, but decided on 2 stars because the agent sounded friendly on…read morethe phone (and I'm feeling a tad magnanimous) The reality was a huge let down. He was clueless about prices although it is a central aspect of his job, and particularly as he had turned up to give a valuation. I'd already had 3 agents in before him, and he was £30K out! That's huge in anyone's books! Coincidentally, he valued it at the stamp duty threshold this smacks of laziness, indifference and greed. His behaviour did nothing to allay the reputation that hangs around estate agents, very much like a bad smell. He was hectoring, disrespectful, lacking vision and indifferent to my needs as a seller. It constantly surprises me when I encounter estate agents who have no consideration for the intense emotional cost that is often involved in selling and moving from one's home. It's not just a pile of bricks but can represent someone's dreams and hopes. Mr Leaper Stanbrook was frighteningly indifferent to that. He, moreover, tried to shame me into dropping the price, by making snide comments about things such as the 'state of the woodwork in the hallway'. He did this I believe in order to fulfill his avaricious agenda, which is to make a quick sale, and shows a shocking lack of morality. I really would recommend that you look elsewhere for a decent estate agent. There are others in Eastbourne who would do a better and more respectful job.

Graves Jenkins seems to be one of the few estate agents in the city run by consistent and well…read moremannered professionals. A bit of a rarity judging by mine and other Yelpers experiences! They sell businesses premises as well as flats and houses and occasionally handle auction premises too. As the staff seem to be older and more experienced than other estate agents, they're usually more direct and straight forward to deal with. They rang me back straight away whenever I left messages about new properties and were completely honest if they thought places needed potential work like re-wiring or plaster rendering.

My wife and I used Brices when we moved to Brighton to help us find our flat for a short 6-month…read morestay. While we were from the U.S. and there were additional hoops to jump through, they were very supportive and helpful with everything throughout the entire process. When it came time that we had to unfortunately had to leave early, Brices was still very helpful in arranging everything with the landlord and even ensuring we were able to receive back as much money as possible, even though we were leaving before our agreement. Overall, they were very personal and always very responsive to any problems we had with our flat, and in general just made our time there a breeze. I highly recommend them if you are looking for a flat in the Brighton & Hove area.

This is my first time as a landlord and it was my own fault for not doing any research when it came…read moreto finding a letting agent, I simply went to the first one I noticed on my high street which was Brices and right now I am just waiting for the 2 year contract to be up so I can get rid of them. The service is just terrible, to the point where my tenant had to ask to contact me and once she got in touch she said the management of the property was very bad. Brices have multiple people who change regularly, it is difficult to understand who to contact for what with so many change. They take weeks to fix a problem and my tenant complained that they ignored her and she had to contact them numerous times about the same thing.

Our interactions with Henry Adams were so-so. They have a beautiful portfolio of houses, and we…read morefound our dream home through their site. They were able to show it to us on short notice, and the realtor we worked with was very nice, and really helpful. Unfortunately, we discovered soon after that the house had serious problems with internet connectivity. None of the broadband providers served this house, not even the local Wireless provider Kijoma. Eventually BT said we could put in multiple ADSL lines and bond them, for a mediocre but functional connection. So we applied to rent the house and paid the rather exorbitant amount of £300 for referencing (which vastly exceeds what any competitors we looked at charged). Only after paying and finishing our referencing, did BT finally get back to us to inform us that they couldn't bond lines for us after all, as there wasn't enough copper, and it would take quite a few weeks to determine if new lines could be drawn to the box. This meant we had to withdraw our application, as we work from home and would get fired if we lost our connection. Henry Adams refused to refund our £300, saying that we knew there would be internet problems. However, they NEVER disclosed any issues with internet access, we happened to discover it on our own before applying. They would have said nothing if we hadn't found out on our own. And then BT falsely claimed we would be able to get multiple lines, only to tell us a week later, after we'd paid, that it wasn't possible. With high speed internet being a very basic utility in 2015, I feel that Henry Adams should have taken steps to confirm the nature of the connection at the house, through BT if necessary, and that this should be disclosed to tenants before they sign a contract and lose money. We ended up having to move elsewhere, after having already invested £300 and over 20 hours on the phone with various companies trying to figure out the situation at this house. Not cool.

How can you not be impressed by Richard Street he is very professional and personable character he…read morewas the main reason behind our decision to choose Henry Adams Lettings. Initially we were very impressed with the service from HA both Hannah Brock and Craig Radford communicated with us regularly however we are now only reasonably happy. Communication between the tenants and us does not exist as we choose to remain anonymous dealing solely with the agents. This unfortunately has led to confusion and/or misunderstandings. This was especially so in the early stages when curtains and blinds needed to be installed after the tenants moved in, also just this month after meeting the letting manager Martin Roffey on an entirely separate matter we were informed that there had been an issue with regard to the dishwasher and we were facing a possible bill for £40. Had we been informed by the agents of the issue as soon as it occurred it could have been resolved more satisfactorily. This issue is still outstanding. Also the agent said that the six month inspection had not been done but was due soon. It was done soon after, I will give HA 'the benefit of doubt' with regard to whether it was us that prompted this inspection or it was already planned to be done. Now that the inspection has been done by Gaynor Mitchell we are extremely satisfied with the findings in her report. Again on the positive side we receive the statement on the same day as the rent is paid which is always on due day and the funds are in our account within 2 - 3 days. HA have kept us informed with the tenant's request to keep a dog which is still being negotiated by the three parties. Hopefully this will be resolved ASAP. There is a distinct possibility that we may make the garden maintenence free sometime this year which again will have to be negotiated through HA.

Over the years I have used Barrie Alderton and his eponymous Estate Agency based in the heart of…read moreBrighton's trendy Hanover district. You'll get personal service from barrie himself and he knows the area intimately. As an independent, not a chain, he's a real community figure and highly recommended.

Barrie Alderton lack transparency and honesty. We asked for minor changes to the list of tenants…read more(one had decided to live elsewhere). Barrie Alderton clearly had a change of heart about wanting to rent us the property. This would have been fine as we had plenty of time to find other houses, (with a different estate agent) except they didn't tell us straight away they did not want to rent us the property. Instead they took the holding fee and kept delaying the application process claiming they were waiting upon documents from us or our guarantors. We had sent all the documents in to them and had proof of this but they continued to lie, if it wasn't a lie then they had lost our personal information, identification and proof of address documents, which poses a real risk to anyone wanting to rent with them. The staff had no problems to bare face lie to us, at one point claiming all day they had been ringing our contact number : which hadn't rung once although the phone had been on all day with good signal. I recommend you find a competent estate agent for your letting needs and do not risk your personal details being lost by Barrie Alderton, nor your holding fee and deposit kept by Barrie Alderton due to their unscrupulous management.