I brought my 18-YEAR-OLD, NEUTERED MALE cat with congestive heart failure to Fresh Meadows Animal…read moreClinic for a scheduled echocardiogram. Instead, he was given pre-anesthetic medications and anesthesia for a SPAY procedure. Dr. Cohen later stated there had been a mix-up with another patient. When my mother picked him up, she was told by Dr. Cohen not to inform me of the incident (I have been in the field for ~15 years) and was discouraged from seeking care elsewhere. No post-procedure blood work or objective assessment was performed to ensure he was stable for discharge. We took him to a 24-hour emergency hospital, where he was found to be dehydrated, hypokalemic, and in acute kidney failure. He has since required multiple ER visits for vomiting, lethargy, and not eating, along with ongoing monitoring that has cost thousands of dollars. Dr. Cohen also stated he would not be taking action regarding the employee involved, citing that she had been "showing improvement," and added that she is pregnant. Regardless, verifying the correct patient prior to anesthesia is a fundamental responsibility of the veterinarian. If others have had similar experiences and are considering reporting concerns to the state veterinary licensing board, I encourage you to document everything and follow the appropriate formal complaint process. No pet or family should have to go through this.

Very friendly and helpful staff. They take great care of my Corgi. Recently had her spayed and the…read morevet did a great job and the staff were super patient and helpful.

I visited this place with my dog about a year ago, and recently called to get a prescription so I…read morecould order her medication. They never gave me the prescription at the time of the visit, so I needed it now. I was told they would text me their email and the information I needed so I could use them as the referral for wherever I choose to order her medication. The first time I called was a month ago and I never received anything. I called again, explained the whole situation, and was told the same thing -- and still haven't received any information. It's extremely frustrating to keep reaching out for something so simple and still get nothing back. Very unprofessional and disappointing.

I've seen some recent negative reviews about this clinic, and I feel compelled to speak up--because…read moreI have been going here for years, and the experience my pets and I have had is the complete opposite of what's being said. The doctor at this clinic is one of the most compassionate, dedicated professionals I've ever met. From day one, it's been clear that this isn't just a business--it's a place where animals are truly cared for, and where every decision is made with their wellbeing in mind. My pets have received nothing but gentle, thoughtful, and thorough care here, and I wouldn't trust anyone else with their health. It's upsetting to see negative comments from people who may not have even been here in person. If you're reading those and feeling unsure, I encourage you to visit the clinic yourself. Don't base your opinion on a single post or someone else's story without full context. It's easy to misjudge when you don't see the whole picture. Unfortunately, online platforms sometimes spread misinformation quickly, and not every review tells the full truth. What I can say, from direct and repeated experience, is that this clinic treats every pet like family, and their compassion is real. If you truly care about finding a vet who puts animals first, come see for yourself. I stand by this place 100%. A Truly Pawsitive Experience! I recently visited this pet clinic and was thoroughly impressed with the warm, welcoming environment and the attentive care both pets and their owners received. From the moment we stepped inside, it was clear that this place is thoughtfully designed with both comfort and functionality in mind. The waiting area is clean, spacious, and pet-friendly, featuring cozy benches and a variety of pet products neatly organized on shelves. The soothing color scheme and natural wood flooring give it a homey feel, which instantly put both pets and their humans at ease. In the first image, you can see a family with their adorable Corgi interacting comfortably with staff and other clients -- a testament to how relaxed the atmosphere is here. Throughout our visit, it was clear that this clinic values a sense of community. The second and third images capture multiple pet owners calmly waiting with their dogs -- from a friendly Golden Retriever to a beautiful Australian Shepherd -- all coexisting peacefully. That's no accident; it speaks volumes about how well the staff manage the space and the flow of clients. One of the standout moments was seeing a staff member or vet lovingly attending to a large Rottweiler in the last image. This level of personal care and attention shows their commitment to treating every pet like family, regardless of size or breed. The pet was visibly relaxed, lying comfortably while being gently examined. Highlights: Excellent cleanliness and organization Spacious waiting area that accommodates multiple pets comfortably Calm, welcoming environment for pets and people alike Friendly, knowledgeable, and attentive staff Well-stocked shelves with quality pet products Whether you're visiting for a routine checkup or a more specialized service, this clinic offers a supportive and professional environment that puts your pet's well-being first. I wouldn't hesitate to recommend them to any pet owner looking for exceptional care and service!

They take some time to answer phone, although on website it says they are open at 9 am, no one…read moreanswers the phone until well past 930 am. It is in a good location, you have to look for residential parking, they are not open on weekends, if you need emergency services they direct you to blue pearl animal emergency clinic, which is in forest hills- horrible to get parking and very congested area.

I took 2 male kittens I found to get neutered. I used the Friends of Animals certificate and picked…read morethis place because of the reviews. I am so glad I did Excellent care all around. The doctors and staff wonderful. I only wish they were opened later or the weekends. Don't think twice about booking an appointment

I found this place a few years ago and I'm honestly so grateful I did. From the front desk to the…read moreveterinarians, everyone is kind, respectful, and genuinely makes you feel taken care of--not just for yourself, but for your pets too. Dr. Michael Roemmelt was amazing on my first visit--so gentle, approachable, and immediately put me at ease (it didn't hurt that he has the same breed as my cat!). I've continued to feel that same level of trust and comfort with him at every visit. My younger cat had some digestive issues her first year, but I followed his diet recommendations and she's been perfectly fine for the past few months. Dr. Colleen Kelly is also fantastic. She's incredibly kind, explains everything clearly, and makes each visit feel easy and stress-free--which I really appreciate since I try to keep things calm for my cats. Overall, such a positive experience every time I come here. Highly recommend.

Vets are incompetent or just lack experience, women who work there are rude and will leave you…read morewaiting 30 min to pay bill while they answer emails. Im not making this up, she told me she is answering emails and I have to wait just to pay with my sick dog. If you love your pet, find other place. All these 5 star reviews are fake. I literally hate them for almost killing my dog

This vet was lovely. We realized that our cat, Bacon, kept having issues with her mouth. She was…read moreold, but I didn't want to believe it was cancer. I was heartbroken, but the staff at Little Neck Veterinary Care couldn't be more kind, compassionate, and understanding. We decided to bring her home, and let her live her life as comfortably as possible. About a week later we realized that Bacon's health was declining, and that it was time to say goodbye. This was extremely hard for me since I had Bacon before my daughter and my husband. The staff were so kind, and made the process as gentle on us as possible. They created a memorial keepsake with her paw print in sand. They also included patches of her fur, and they made sure to include all of her colors. Not only that, they sent a beautiful, handwritten sympathy card. I know it's old fashioned, but it also shows that they care. That action took time, and they didn't have to do that, but they did. I will take my other cats there, any future pets, and I'll recommend other pet parents to this vet.

UGHHHHH Speechless The office manager the front desk are both incompetent. Brainless! Rude and they…read moremisdiagnosed my dog when they shouldn't be giving advice!!!

I've been here 3x now, two years apart, with two different animals. In 2019 I adopted a cat from…read moreACC. Long story short, the shelter was not clear or forthcoming about our boy's existing illness and without this clinic he would have surely lost his eye. I really appreciate the practice of being given a quote before any procedures are done. Their procedures are very reasonably priced (especially for this single mom!) But not at the expense of quality of care. I came in recently with a backyard cat we adopted. They let us come to the waiting room 15 min before closing to do a check for fleas, any major issues, gender, and a microchip for an existing owner. He checked out fine and we came back a week later for his first checkup. My 4yo (human child) was SO upset about our new kitty being taken into a back room so they worked to find a solution that made him calmer about his friend. It was so sweet and the care was comprehensive, I really appreciated it. Sometimes I've been hit with vet visits where the bills are astronomical and I don't understand what's happening, this was the exact opposite. The staff are so friendly and put us totally at ease. Also, if anyone cares, I compared the pumpkin and trupanion pet insurance for cats. Personally, I found pumpkin pet insurance covers quite a bit of care and is very affordable, in my opinion. Glendale all the way for us!

I had 2 dogs a big boy and a pug.Both have been to this clinic. My issue is My pug got sick while…read moreaway Had to take her to an urgent care after they did a bunch of test no diagnosis Long story short The urgent care sent results to Glendale I wanted her opinion when I called to speak to her I was told it would be $85.00 to have a tel phone visit. All I wanted to know is if she saw something in the test results that urgent care missed Sorry I don't think that is right Needless to say my pug passed away. I will be looking for a different Vet for my big dog

So this is my main vet to go to I feel like I have to thank them more then ever I've been going to…read morethis vet so many years and they always helped us so much. Steinway court vet has always been the most caring and probably one of the most amazing place to take your pet from cat to dogs the also have exotic pet vets as well. I have never been unhappy with the services and I can't help but always be happy coming here the vet are so hands on show so much care for you pets. I have experienced two different doctors for my Babies in t the location and both have always been helpful and respectful and caring. We've been to a couple of vets in the area but this one I highly recommend it so please take your babys here you'll get the best care for your baby's life this Is probably one of the only vet places I trust with my baby's life. So please if you are in the Steinway area please i highly recommend it.

I was petsitting and the guinea pig I was watching was not doing well. She was peeing blood and…read morestarted refusing to eat. Because I heard great things about this veterinarian place, I knew this was the one I had to take my piggy too. I called in first to see if I can come in. Their schedule was tight but they finally agree to let me come in because I told them I've been a few other vet places and had terrible experiences. With that said, this place was a heaven. The doctor that saw Max was kind, knowledgeable and explained in details what was the best course for Max, considering her age and situation. He did not rush to steer us toward a decision that we didn't want but explained more in details what he thought was best. Overall, this place is great for those who have exotic animals. It is super hard to find one in the city that is not trying to milk every dollar you have but actually here at Steinway Court, they really do seem to put the pet's situation first rather then suggesting a bunch of unnecessary tests that may end upcosting too much. I was very happy with the visit.

Dr. Livia Shelson is an excellent vet and the vet techs are as well. I can't say enough about the…read morefront office staff who are extremely pleasant and helpful. I brought my 15 year old cat for a check up because he had been losing alot of weight and I needed to know why. I understood that he could be "difficult" to deal with, but I was shocked that I had to bring him back a second time and authorize sedation in order for blood to be drawn. Since I wasn't in the exam room, I don't know exactly how freaked out he was, but I was surprised, that after dosing him with gabapentin, he was still too "feisty". I mean, he's not feral, for gosh sakes! I've had him forever and he's a love. Oh well. Blood was drawn under sedation and all is well. Despite the drama, I DO recommend this veterinary practice. It is a clean, well-run, professional place to bring your fur babies.

They've been my vet for the past 4 years for a reason! Dr. Lee is really great and knowledgeable…read moreand takes her time with you. The staff are all great too; they're friendly and helpful. I really don't have any complaints.

Dr. Loose is amazing but their practice is too busy. Due to high demand, it's hard to get a timely…read moreappointment. I'm still waiting to receive a copy of the SOAP notes from my visit one week ago, having emailed about it several times. She has cared for my cat for many years, but since it's so hard to get an appointment and also the documentation needed to get reimbursed by my insurance, I'm going to try other practices. Not Bond Vet, which is run by private equity.

Dr. Loose, the best vet in NYC, now has the best facility to match. I've never been to a vet's…read moreoffice and thought how beautiful and comfortable it was, but this office is amazing and unparalleled. Dr. Loose's skills and expertise are exceptional. During our years with Dr. Loose, she's diagnosed and treated issues that we believe that other lesser vets would have missed. Dr. Loose combines talent and true love for animals. Her compassion is unmatched. As great as the office is, the staff is even better. Everyone is polite, caring, sensitive and friendly. It's really a pleasure to bring an animal to Dr. Loose. Dr. Loose is the perfect combination of respecting the client's wishes, but being firm with her guidance when she sees benefit for the animal. For example, we didn't want to take a certain vaccination, but Dr. Loose made the point about the risks in our area, and we went with her guidance. We were glad that she made things clear. Even more amazing is that Dr. Loose continues to price her services very fairly. The value is just terrific. We are on our third puppy under Dr. Loose's care, and we wouldn't take him anywhere else.

So I have been coming to this vets for years and honestly was considering switching vets due to…read morelocation until my last visit. Dr. Gugulski (sp?) is one of the nicest, most compassionate vets I have seen in years of owning dogs in NYC. My dog is very afraid of the vet and she was patient with him and kind. Sometimes going to the vet can be a thing both you and your dog can dread, but she made the experience super positive and comfortable for the both of us. I truly appreciate seeing a vet that genuinely loves and cares about the animals she is treating. Thank you .

Because of transit issues stemming from the snowstorm I was 25 minutes late for my appointment…read more(which was a reschedule bc the vets had canceled a previous one). It was not easy to get my puppy over to the clinic in the snow but I did it! I attempted to call the clinic to tell them I'd be late but they did not pick up. I texted too. When I arrived they said I was a no-show and that I should have called. "I tried to call but you didn't pick up," I said. "Oh yeah our phones broke," the front desk told me. "But no one can see you today, sorry. You can wait around just in case though." This is a terrible way to treat a customer and I was very disappointed and inconvenienced. They did nothing to help resolve the situation and showed no understanding regarding the snowstorm.