From the owner: Apple iPhone, iPod, iPad, Macbook & iMac Repairs. Touch…read moreScreen, LCD Display, Battery, Water Damage, Bouttons, Charge Connector,...

From the owner: Elak Electronics est un magasin d'électronique et bricolage situé au centre de Bruxelles. On aide…read morenos clients avec la réparation de leurs appareils électriques, outillage pour bricoler et autres services liés à l'électronique au sens large. Ceci commence avec les stations à souder et composants électroniques et se termine avec des composants d'ordinateur de gaming, Raspberry Pi et Arduino.

Un grand merci à Isolus qui a su réparer la batterie de mon téléphone en moins de trente minutes et…read moreparfaitement. Le service est assuré par des personnes très sympathiques et honnêtes. Je reviendrai sans aucun doute si un autre problème se présente.

I came to iSolus to replace the broken screen of my IPhone 7 today (24 July 2018). The service was…read morevery nice and friendly, however, I was not happy with the result. The screen they put on may be a comparatively good one, however, the colors are very different than the original (darker) and in my opinion the quality in terms of scrolling and sensitivity is also different. You can see and feel the difference to the original IPhone screen because the pictures look different and texting and scrolling feels different. Yet, the repair is only slightly cheaper than at Apple (139€ vs. 175€). To me the price for what you get is too high. Unfortunately there was no room for a reduction in price when I went to complain... Next time I will go to Apple instead because it is not much more expensive but at least then everything is perfect! I would suggest anyone to do the same.

He says: Stopped in here to pick up a cheap pre-paid mobile phone while visiting Belgium. Service…read morewas fairly helpful enough until it came to payment. As someone whose first resort is to throw down a Visa, I had a rude surprise. The owner refused to take my card because it was a US card and lacked a microchip (which has been common in Europe for a couple years now). She said if I wanted the phone, I'd have to go to the ATM. I told her that I was trying to avoid that because a 3 Euro ATM fee is a hefty surcharge for a 25 Euro Phone. She replied, "Well, it is my store. I can do what I want. I lost 500 Euro when someone bought two phones once." Despite my verbal assurance that my wife and I would not be ripping her off over 25 Euros, she was quite adamant about it. While I can accept her reluctance.... Rules are rules. The VISA carrier agreement is quite strict about taking magnetic strip cards.They literally have a reporting form dedicated to it (https://usa.visa.com/merchantviolation/index.jsp). I offered to let her make a photocopy or picture of my passport. I informed her twice that she was violating the merchant agreement and once that I would report her if she didn't process my card. She dug in her heels and said, "It's my store." So, here we are. She's now reported to VISA and I feel compelled to make a quite bad review. Otherwise, the place seems like a decent mobile shop. However, if you're from the US and not willing to pay cash, I would find somewhere other than Gare du Midi to grab a phone (all the GSM shops there are sub-par). I'm not willing to be treated as a second-class customer, and neither should anyone else. All told, if this store doesn't want to take VISA, they shouldn't post it on the door. Otherwise, they should follow the rules.

Apple Store flagship is quite spacious but looks better from the outside (from the street) than…read morefrom the inside. But the "disappointment" comes from the human touch (not from those tables displaying a wide range of very desirable products). Plenty of hosts wearing special T-shirts are strolling near the entrance to "help" and "guide" you inside the store but apparently there are much less product specialists. There wasn't so many people in the store but it was strangely difficult to have a product specialist available to discuss specs without a (relative) long wait. Luckily the specialist who came up was good: clear, concise and honest. He managed the sales end-to-end very swiftly. I wish there were more like him and less from those "regular" clerks. Please, have them trained and converted for a more balanced customer service that meets Apple's customers (usually high) expectations.

Horrible service, they refuse to let you speak to any senior staff. I asked for my phone, although…read moreslightly out of warranty to be fixed as it came with a factory flaw that only started acting up recently, to simply fix it or supply me with a discounted phone as they sold me a faulty product under pretenses of full functionality. When told to the staff they blamed it on me, and said they couldnt fix it. I compromised on a new phone that was hardly discounted of the same model, and the phone had a warranty of 3months after 4 months the battery life sucks and cant use it without a charger on me at all times. Horrible service, disgraceful for an apple store.