From the owner: Apple iPhone, iPod, iPad, Macbook & iMac Repairs. Touch…read moreScreen, LCD Display, Battery, Water Damage, Bouttons, Charge Connector,...

Un grand merci à Isolus qui a su réparer la batterie de mon téléphone en moins de trente minutes et…read moreparfaitement. Le service est assuré par des personnes très sympathiques et honnêtes. Je reviendrai sans aucun doute si un autre problème se présente.

I came to iSolus to replace the broken screen of my IPhone 7 today (24 July 2018). The service was…read morevery nice and friendly, however, I was not happy with the result. The screen they put on may be a comparatively good one, however, the colors are very different than the original (darker) and in my opinion the quality in terms of scrolling and sensitivity is also different. You can see and feel the difference to the original IPhone screen because the pictures look different and texting and scrolling feels different. Yet, the repair is only slightly cheaper than at Apple (139€ vs. 175€). To me the price for what you get is too high. Unfortunately there was no room for a reduction in price when I went to complain... Next time I will go to Apple instead because it is not much more expensive but at least then everything is perfect! I would suggest anyone to do the same.

Apple Store flagship is quite spacious but looks better from the outside (from the street) than…read morefrom the inside. But the "disappointment" comes from the human touch (not from those tables displaying a wide range of very desirable products). Plenty of hosts wearing special T-shirts are strolling near the entrance to "help" and "guide" you inside the store but apparently there are much less product specialists. There wasn't so many people in the store but it was strangely difficult to have a product specialist available to discuss specs without a (relative) long wait. Luckily the specialist who came up was good: clear, concise and honest. He managed the sales end-to-end very swiftly. I wish there were more like him and less from those "regular" clerks. Please, have them trained and converted for a more balanced customer service that meets Apple's customers (usually high) expectations.

Horrible service, they refuse to let you speak to any senior staff. I asked for my phone, although…read moreslightly out of warranty to be fixed as it came with a factory flaw that only started acting up recently, to simply fix it or supply me with a discounted phone as they sold me a faulty product under pretenses of full functionality. When told to the staff they blamed it on me, and said they couldnt fix it. I compromised on a new phone that was hardly discounted of the same model, and the phone had a warranty of 3months after 4 months the battery life sucks and cant use it without a charger on me at all times. Horrible service, disgraceful for an apple store.

On the 17th April we bought a laptop from Mediamakt online. The laptop was an excellent bargain and…read moreit works fine. However, we paid 60 euros for software which was never supplied when the computer was delivered. We have gone to the nearest mediamakt store at niewlaan in Brussels , we have telephoned, we have emailed, and they all they say, we shall get back to you, it is coming to four months. This is not right!!

Terrible customer service. they gave me wrong paperwork on an iphoen purchase. i dont live in…read morebelgium. now trying to cntact them by phone, email and they never answer. dont every buy form them