Sarah has been looking after our dogs for a number of years now and I have found her to be very…read morereliable, trustworthy and caring. Sarah's attention to our dogs is phenomenal, she cares as much for our animals when she is with them as we would. If there is a problem then she would contact us straight away. Our dogs have plenty of walks throughout the days, but not too much for our old dog as she can not walk too far, Sarah walks our dogs to their individual needs. Sarah even looks after our fish for us so we don't have to worry about them. We have never had to worry about leaving her in charge of our house as we have found her to be totally trustworthy and she would be the only one to have access to our house, everything is always left in the same place as we have left it. Basically I would always have Sarah to house and dog sit as she has become someone we believe in, my dogs always look well looked after and happy when we return from our holiday, and I think thats how you can tell when you have someone good.... the animals will let you know!

A wonderful haven for you dog. If you worry about leaving your best friend when you're off on…read moreholiday, or just need a breather, then consider using the dog hotel. The owner is a trained dog carer and adores the animals that stay in her home. She'll do everything she can to keep you and your dog happy whilst apart; including email updates, texts or calls. Only 2/3 dogs are taken in at any one time. This service bares no similarity to a kennel - it's a true home from home. Prices are fantastic and the service exceptional. Just take your dog's bed, food and any special requests. There's outside space and the dogs are walked in the morning and evening too. Really, don't hesitate.

I would like to strongly refute the previous review. The Canine Country Retreat provides a loving…read moreand stimulating environment for dogs in day care or 'holiday' stays. Fiona herself is a delight - someone who is utterly committed to the welfare of the dogs in her care. My own rescue Jack Russell who is a rather nervous and fearful soul, cannot wait to get there and clearly has a great time in exploring the huge garden, going for walks and relaxing in the home comforts Fiona provides. I cannot speak too highly of this establishment and the owner.

From the owner: The Home Boarding alternative to Kennels…read more Providing a home from home environment for Small/Medium size Dogs. Situated in the heart of Constable Country, taking walk's along the Essex Way. Give your dog a holiday while you are away.

Very disappointed from experience in Wag it ! My beloved the most friendly and happy dog come back…read morefrom there very scared , unhappy and didn't want to play with other dogs any more ! It took me 4 months to get her back to a happy Labrador she was before staying there . Sarah told me that she tried to escape and is wondering me now .., Why ? Why the happiest dog in the world ... Who loves people , kids , food and other dogs ... Was so unhappy there . I have find out after that sometimes she has 15 dogs there and they are all staying together ... :-/ crazy idea as surely some dogs are not as friendly as other ones ! Also ... Why Sarah never shows anyone where the dogs are staying ? Hmmm... Maybe because is a only one room full of dogs ! Male and females , big and small , friendly and not so friendly staying together ! Very very unhappy and feel so bad that I left my lovely dog there ! NEVER AGAIN! Ps. I emailed Sarah about it all but never got any reply! I forgot to add that My lovely Labrador Molly came home after 8am and drunk almost 2 full bowls of water !!!! She never drinks that much in one go and definitely not that early in the morning ! So they didn't even give her a fresh water to drink - even so they state on the website that fresh water is always available ! Yeah right ! Disgusting ! Shame on you wag-it ... " not so wag-it "

When my wife was unexpectedly rushed into A & E lunchtime on Thursday 30 April I felt the need to…read moreattend the hospital without being anxious about our Belgian Shepherd being left in the back of the car. Based on their web site information, I rang Wag-It Dog Home Boarding and managed to book her in later that afternoon. Early the next morning I purposely phoned Wag-It to make sure our dog had settled in and to give assurance that if, for any reason, there were any problems then I would want to come and collect her. But I was told everything was fine. Happily my wife was discharged from hospital later that same day - Friday - but we decided to leave our dog at Wag-It as it would give us breathing space not having to worry about our dog. I emailed Wag-It on Sunday morning to ask if we could pick our dog up but did not get a response until mid-day on Monday, 4 May, Early Spring Bank Holiday. Later that day, around 16.45 hrs. ,in fact 4 hours after the event , we were informed by Wag-It that our dog had escaped from their compound. The business owner proposed we did not need to do anything as she would let us know when the dog had been found. Naturally we chose to ignore this directive. My wife used her mobile to organise friends and family to form a search and rescue party. One of her sisters uploaded images on Facebook. It later transpired Wag-It had only contacted neighbouring landowners, namely their friends, about our dog having gone missing, but had not informed the police, local authority/dog warden or local vets contrary to what we had been told. Just after 19.00 hrs. our dog was sighted by one of my wife's friends, so minutes later our dog was secure in the back of our car, although entirely covered in mud and clearly traumatised by her experience at being at large for 7 hours. The dog had travelled some 5 miles in total, and had negotiated her escape across mainly agricultural land and a dis-used airfield but also a busy road where the average speed has been officially recorded by the police at 65 mph. It was only when my wife was re-united with our dog that it was realized the dog was wearing a tightly fitting anti-bark shock collar around her neck. On Friday, 8 May, I attended the Wag-It Dog Home Boarding premises in order to see where our dog had escaped and obviously to discuss the situation expecting an explanation, hopefully an apology, and perhaps even a refund. The fencing around the enclosure was only 4 feet in height but the owner said that no dog had ever escaped before. The owner claimed the remote-controlled training collar's shock function was 'disabled' and only the bleep noise distraction button had been used on our dog, but this was inconsistent with the collar having been fitted so tightly. In essence, there has been no acknowledgement of the failure to keep our dog safe, no apology for using a shock collar, nor has there been any offer of a refund. Wag-It Dog Home Boarding are situated between two dense residential areas and therefore they have a vested interest in keeping dogs under their care, custody and control quiet. The owner has been operating the business with a license from Broadland District Council since 2013. A formal complaint has been lodged with Broadland DC but their report does not accept that either the height of the fence or the use of a shock collar treatment are issues. Moreover, Broadland DC were instrumental in obstructing this story from being published in the local newspaper. Note: a) The Wag-It fencing height was increased to 6' two days after the escape. b) In the only two similar cases found on the internet, where a dog or dogs have escaped from commercially licensed premises in the UK, the first case ended with two collies being shot dead by a local farmer; in the other the outcome was the escapee dog was killed by a passing car within minutes of their finding freedom.