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Bolder Services

5.0 (1 review)
Open • Open 24 hours

Services - Bolder Services

HVAC installation or replacement

HVAC system repair

HVAC system maintenance

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8 years ago

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Shields Fireside Hearth & Home

Shields Fireside Hearth & Home

(11 reviews)

I don't usually leave negative reviews, but after my experience with Shields Fireside Hearth &…read moreHome, I feel like I need to share it to help others avoid the frustration I went through. I hired this company to install a fireplace, and from start to finish, it was a frustrating experience. Once I paid the down payment, the company's attitude completely shifted. Cindy, the lady that runs the office, was rude, dismissive, and frankly, condescending. Darin, the owner, "forgot" several commitments that were made during the quoting process, leaving us with an incomplete installation. I ended up having to either finish the work myself or hire other professionals to get the job done right -- including moving electrical, rebuilding the hearth base, and even hiring a roofer to fix the improperly installed chimney collar. This entire process left me feeling misled, overcharged, and really disappointed in the quality of both the service and the professionalism. If you decide to work with this company, make sure you get every single detail in writing and double-check everything. I would not hire them again. Would not recommend.

Ken, Service Technician, provided clear guidance on a chimney repair. He was efficient and a good…read morecommunicator. He followed up on the repair that was made and cared about his work performance. Ken was able to answer questions and provide feedback. He had a great attitude and was a pleasure to work with.

Bolder Services - hvac - Updated May 2026

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