We are extremely happy with the services provided. Lenny has been our furnace service provider…read more(whenever we called) for approximately 15 years. He has always been prompt, polite, knowledgeable, and respectful. We had him and his son, Will, replace our furnace this past winter, with the plan to replace the air conditioning unit in the spring. Will came to replace the air conditioner when we requested, and upheld the same professionalism as his dad. We are very happy with the end results. We would (and do) recommend Lenny's Heating and Air Conditioning. Roger and Vonda

Terrible. Lenny without looking at the job quoted $25,000 to replace an existing heat pump and back…read moreup electric air handler. We happen to know it should be around half of this. He wasted our time and to add insult to injury he has a John proverb on his sign....he's as crooked as they come.

I was overcharged. The guy they sent did not know what he was doing at all. i was disappointed. I…read moredon't recommend them

Professional, a great job done! Many thanks to Tom, Matt and…read moreCaleb for all their hard work and putting up with all are questions. Couldn't have had a better team working in our home. Highly recommended.

Hired Dellwood Plumbing to clean the furnace at my rental property. He agreed to contact my tenant…read moreto schedule the visit -- never did. I waited 2 weeks and had to call back just to get it moving, and the job didn't actually happen until six weeks after my original call. When he finally came, he called my tenant at work and asked her to leave her shift because he was "in the neighborhood." He was there 15 minutes. I was charged $180. Six weeks of delay, no communication, and no regard for my tenant's time. Would not recommend.

Professional quality service. They helped me with what I needed on a timely basis at a fair price…read more I recommend.

Called them on a Thursday to try to schedule for assistance with an intermittent pressure failure…read moreon our well. They were very heavily booked with the holiday approaching, and I was made no promises about when they could squeeze us in. I drove up from Illinois that night regardless, figuring I'd play the odds with it being an intermittent issue. They were knocking on our door at 7am the next day, having already looked over the system and made the diagnosis. Within half an hour the problem was resolved, cleaned up, and I couldn't be more impressed. I highly recommend their service. It was incredibly accommodating, professional, and reasonable.

I wouldn't recommend this Plumber. I called on Monday talked to Tim, he gave me an overview of…read morecost, etc. Told him I would call him back after discussing with my son if we should hire him. I called back an hour later and left a message to call me back. Never returned my call, called again on Tuesday, left another VM to schedule a time for him to come out. Did not return my call. Today is Wednesday and still no return call. I have contacted another business and they are coming out today. VERY poor communication which appears to be a common theme with complaints on this business.

I don't usually leave negative reviews, but after my experience with Shields Fireside Hearth &…read moreHome, I feel like I need to share it to help others avoid the frustration I went through. I hired this company to install a fireplace, and from start to finish, it was a frustrating experience. Once I paid the down payment, the company's attitude completely shifted. Cindy, the lady that runs the office, was rude, dismissive, and frankly, condescending. Darin, the owner, "forgot" several commitments that were made during the quoting process, leaving us with an incomplete installation. I ended up having to either finish the work myself or hire other professionals to get the job done right -- including moving electrical, rebuilding the hearth base, and even hiring a roofer to fix the improperly installed chimney collar. This entire process left me feeling misled, overcharged, and really disappointed in the quality of both the service and the professionalism. If you decide to work with this company, make sure you get every single detail in writing and double-check everything. I would not hire them again. Would not recommend.

Ken, Service Technician, provided clear guidance on a chimney repair. He was efficient and a good…read morecommunicator. He followed up on the repair that was made and cared about his work performance. Ken was able to answer questions and provide feedback. He had a great attitude and was a pleasure to work with.

Ash Creek did a total renovation of my HVAC, plumbing, and electrical. Spent over $80K. They do…read morequality work, which is why I would recommend them. The reason for four stars is they are expensive. I see value checked here, but at $105/Hour labor, they are not a great value.

Called one day as furnace was acting wonky during cold weather and they were able to get a tech out…read moreto me the next day. Caleb did an excellent job explaining what he was doing and what the problem was and fixed it quickly and did a repair so that the issue should never happen again. Excellent, professional service and as our furnace is coming to the end of its life, we will very likely be purchasing a new one from Ash Creek in the near future. (And I don't know why it says I'm from CA when I'm from WI.)

We had a pretty good experience with Top Hat, despite some hiccups. We had them install a slate…read moreveneer over our old brick fireplace, as well as install an electric fireplace insert which we purchased from them. We found a veneer in their showroom that we liked. They had a cheaper veneer that looked similar so we ultimately went with that (unfortunately). They installed it in a timely fashion, though there was a miscommunication between the sales rep and the installer, and the corner pieces weren't ordered, and the lack of corner pieces wasn't caught when it was installed, so the veneer was installed without corner pieces and the slate stone was cut flush in the front at the edges. Also, the install was not seamless, there were gaps where you could see the brick below the veneer and it was uneven in places. We contacted Top Hat, and let them know we were not happy! They were very accommodating, and apologetic about the mistake they made. They agreed to remove the old veneer and re-install using the same product. The day of re-installation, we were able to talk directly with their mason, it was determined that the cheap(er) veneer we went with was very flaky and hard to work with (it was a new product that they had not used before) so at his suggestion we upgraded to the higher quality veneer at very small price increase. So int he end they removed the old stuff, and re-installed the new product (with corner pieces), all at no additional cost to us, and now everything looks awesome. We felt their customer service was great, they always kept us in the loop, and strived to keep us happy. Sure they made a mistake initially, but IMO the true test was how they treated us AFTER the mistake, and we felt they were awesome in that regard.

Been looking for a company to do some maintenance on my gas fireplace. Had called 3 other places…read moreand left messages and those places never responded. Top Hat, on the other hand, scheduled service for the next week. They call me day of to confirm schedule and arrived on time. Joe and Tucker cleaned and maintained my fireplace. They corrected some minor issues and gave me some recommendations. Both were friendly and helpful. Would definitely use again.

Did not show up when he said he would. Sent us a rude text when he was the one that didn't show up,…read moresaid we couldn't afford his Saturday rate. DO NOT RECOMMEND. Frank is more trouble than he's worth.

Their team did a great job for me. Did my septic in 2013 and well in 2015. Its almost 2023 and no…read moreissues to date. I recently called their office for information about my well and they went out of their way to get that information mailed out me. Thank you AF