Hashbrowns were perfection. Everything else seemed to go downhill. Service was lackluster or appeared to be disgruntled. Biscuits had no butter. Green beans were so so and a little salty, yet they were only 70 calories for a large serving. read more

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Bf is in the hospital. He hadn't eaten all night almost to lunchtime so I went to bojangles to get a Cajun chicken sandwich for each of us. I went through the drive thru the first time and I asked for hot sauce and mayo. Guy asked me to pull forward. I did. It took another 10 minutes for someone to bring me the food. It was on biscuits instead of a roll. No sauces no napkins. So mad!! Day 2 he asked me to go back and get him just the Cajun chicken with some sides. Went inside this time so I could specifically ask for sauces. A fight started in the line over cold fries. Manager was yelling at workers. Workers were just standing around not filling orders. Lady in front of me was told they were out of rolls. Turned out they had not been removed from the freezer to thaw in days. Was just a shitshow. Will never go back. read more

I've been to Bojangles and this isn't Bojangles. They don't have chicken nuggets. What chicken place doesn't have chicken nuggets!! The fries were cold even though I was waiting for fries. The staff are useless. They also don't have the peach sweet and sour sauce. They should close this Bojangles down. Also don't eat outside there's a lot of trash. read more

Let's jump in on the one-star show. If you like service served with attitude or a look of distain, maybe no butter on biscuits, or even dirty tables, then you definitely want to try this place out. read more

The people were rude and horrible they were disrespectful and I will never be coming back it is absolutely ridiculous they need to start doing better at hiring respectful people and not disrespectful rude people. We waited at the window for 15 mins then they asked us to pull forward and waited another 15-20 mins. The person who brought the food out was rude and didn't say anything just handed it off rolled her eyes and walked away. And the food was cold and gross! read more

Omg! Quick review . On my trip to the east coast I finally got to try bojangles lol ! It was a pit stop on the way and wanted a quick grab . They make Popeyes and KFC look bad like why don't we have a bojangles in California ! Baby when I tell you the Fries are seasoned you don't need no ketchup ! the buiscuits ! Buttery fluffy with the right crisp and the chicken strips ! It was such a basic meal but comparing it to what we have back home lol bojangles is it ! Definitely recommend for fast food on the east coast . read more

Wish I could leave no stars for the rude triffling bitch I just dealt with.And why the hell is the damn drive thru closed? The food isn't that good either Most times I order fries they are cold and stale. read more

If I could give this a zero star rating I would. Our cashier, Jonathan, was absolutely terrible. In the middle of our order he walked away, when he returned he pulled out his cellphone while we were actively trying to oder to check his notifications. Then he stopped us midway through the order AGAIN to take another persons order. The facility was not clean, not one employee in the front wore gloves when handling our food, and not one person displayed appropriate customer service. We will not be returning to this location. read more

Best Bojangles location out here! My food was in my hand by the time I finished paying! All staff is super nice and sweet. Restaurant is always clean. Food is always good! read more

Closed for drive thru twice in the last three days. First, for a gas leak and then today for a reason they wouldn't cite--just kept telling me I had to come in. Listen--I've driven across town for last time to pay for cold mediocre food and a bad attitude through the drive thru speaker. Puh-lease. I've got options and you're no longer one of them. read more

The food is ai, but the process between paying and being served is very time consuming. They take a hundred orders and have 10 in front of them, guess which customers were priority? read more

Food was kind of average to me. Chicken would've been good, but lacked seasoning. The biscuits were good - both the regular and blueberry. Cole slaw and sweet potato pie were average as well. Customer service was friendly and on point though. Place was clean also. read more

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The service was slow and the service was lousy. I was there with my sister and her family on our way home from DC to Florida back in early August. It was the absolute worst Bojangles experience ever. read more

Bojangles! Thank you for serving breakfast all day! This location had a few minor things wrong as expressed in the photos. read more

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I really love this place, the chicken is great biscuits magnificent drinks are amazing

The world seems to be wrapped up in eating Popeyes. Popeyes is cool every now and then but I think they do too much with all those here today gone tomorrow speciality items. They all over the place. Let me go the opposite way to Jobangles. I don't know if it named after Richmond's own Bill Robinson. It has to be. I do know they are N.C. based. I know they have Fries and Supremes (tenders) and that's what I ordered, along with a biscuit and BBQ Sauce. What I didn't know was that Bo Sauce existed. I only learned this when I asked for the real deal and they told me they were out of BBQ Sauce. At 2 p.m. Now I am sure they not rockin like this at Popeye's. Boojangles needs to provide. I declined a drink though I ordered a combo. It is bad enough I was eating Boojangles, I wasn't about to use/waste a cup on water nor drink anything with High Fructose Corn Syrup. Yeah, I bet it is in the BBQ Sauce I didn't get and the funny tasting Boo Sauce. Well other than that my meal was aight. Nothing special, not bad neither. I can't comment on the Legendary tea. I'll save that for the legendary children. p.d. I wasn't expecting a whole lot so I'm not bout to do Two Stars and nothing egregious happened so no need for 1 Star. read more

Bojangles - "I don't really consider myself a real legend." 31 Jul. 2018 - Fast Food Near Me - Petersburg, Virginia

Service terrible had to wait an hour for food and it was not even fresh. Cashier had an attitude as if she was doing us a favor. Anyone with disabilities should not bother with this place. read more

Saturday morning around 8:30 am 1st indication this might not be a good experience was both entry doors were propped open by chairs. As soon as I enter there is a line clogged by at the order counter. Seems someone ordered 24 or so chicken tenders and it put the whole staff in some type of panic. Employee A was shouting at Employee B with several others shouting as well. Meanwhile the gal at the register was in a total fog. I finally got up to the counter and the order taker actually made me wait a least one minute while she stepped away to take empty pans off the line. (Shouldn't that be the duty of someone other than the cashier?) Had to repeat my simple order 3 times because she had difficulty putting it information into the register, followed by her inability to run my CC properly and had to manually type in the numbers. While waiting for my order I am hearing the manager on duty trying to fix incorrect orders while additional customers are coming back to the counter with more incorrect orders. With this is an incompetent employee that had great difficulty giving folks their beverages correctly. As for my food, it was done correctly and served hot. Went to get a refill on my iced tea only to find the self serve tea urn and ice dispenser were not filled. This means I had to go back to the window and request a beverage refill from the same employee that was still messing up drink orders. Management and employees need to be immediately retrained oe replaced. Us North Carolinians know how a Bojangles is supposed to operate, and this isn't the way. read more

I would not recommend this Bojangles. They got mad when my husband asked them what kind of oil they cooked with and when my husband went to asks for a refill on our drinks the people up front got mad and said what the hell does he want so we didn't get our refills we left. The fries and the chicken on our sandwiches where dry. read more

Received a soda that was flat with my order. Requested another flavor soda that was flat also. Was told "well I don't know what to tell you" poor customer service after I waited in line for about 25 minutes. Did not offer a refund. read more

Chicken strips were dry and cold, didn't give me any sauce. Ruined my day. Fries were good.

Most Bojangles that I've gone to have really good food, but this location is THEE ABSOLUTE WORST PLACE EVER!!! The average wait time is at least 10 to 15 minutes. The food in the display window looks like yesterday's food. I've gone to this location way more than I should have, at least 10 times because it is not too far from my parents house. The very last time I went, which was about a 3 wks ago, one of the workers could not control her temper and decided to throw an entire family box of chicken across the floor!!! Then walk out which left an already struggling staff shorthanded. I called the so-called customer service # and it seems to be the same heavy-breathing guy answering the phone claiming that he will relay the message 2 the branch manager, but for the 2nd time, I never received a call back, email, or anything! My mother said she called also for a separate incident and got the same results, which is absolutely nothing! Don't waste your time or money!!! read more

This place has the worst service I've ever seen for as slow as it was on a Sunday morning. My family had finished their food before I even got mine. While they did give 2 free blueberry biscuits, it did not make up for the wasted time since our son and daughter are leaving for Japan for a long time. read more

Bojangles - Fast Food Near Me - Petersburg, Virginia

It was your typical day at BoJangles. The service though was very subpar. The food is what you would expect but just very sloppy in presentation as well. Disappointed but still satisfied. read more

Bojangles - Fast Food Near Me - Petersburg, Virginia

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This location was disgusting! From the food, establishment, & staff. It really put a bad taste in my mouth for bojangles.

We split a home style tenders combo and a chicken supremes combo and the food here seems consistent with other Bojangles stores. I thought the home style tenders were great but the buttermilk biscuits always seem to steal the show! The mac and cheese was standard for fast food but not bad. Rated for taste alone, I'd give the store four stars. The let-down was with the overall customer experience. Two workers were trying to talk to us at the same time, which led to a lot of confusion and both sides repeated information multiple times (such as whether we were dining in or not). When all was said and done, the items on my receipt didn't match what we requested (parts of the order were incorrect, such as sauce types) but I didn't know until after I had paid because the price seemed correct. The order we received didn't match the items on the receipt (sides were wrong altogether) and the staff didn't seem interested in making sure the order was correct before passing our tray to us. We were frustrated enough to just take the order as-was so we could eat and get out ASAP. Overall, I was disappointed with the experience and will not return to this location. A shame because the food is awesome! read more

I'm not sure if Bojangles had independent franchise owners but someone really needs to consider doing frequent secret shopper visits at this location. Management is horrible and continues to run good employees away. To hear the way these so called managers speak to these employees is a disgrace and embarrassing. You can be trained to be a manager but people skills are personality traits and they don't have people skills. This restaurant could benefit from proper training, frequent upper management visits and customer satisfaction surveys. read more

This is the worst Bojangles that I have ever been to. Yesterday I brought an eight piece tail gate special. The fresh chicken was mixed with old chicken and it tasted as if it was spoiled. I was charged for a extra side that I wasn't given. The biscuits and the bo biscuits were fresh. I was afraid to drink the tea. This service is unacceptable. Please check your orders before you leave and request fresh chicken. Better yet stay away..... read more

Unfortunately stood at the counter and had no less yen four employees pass by me without one word while I was waiting to place an order, which never happened. Can't tell you how the food is but service not so great. read more

Avoid coming to the Petersburg one at all cost, slower than a molasses and very rude and unprofessional.... if you want 15 dollars a hour least act like you have some education. read more

Shit food. Shit Service. Waited 15 mins for food already made. Just had to be played. Rock hard biscuit. Cold MAC and cheese. Pitiful.

Went to the Bojangles drive through on crater road in Petersburg, we got two simple orders and the lady in the window said it was gonna take 8 mins if we can please pull up, which we did. 30 mins later the guy came with our order and it was the wrong thing. We waited another 10 mins for our food. Never been to Bojangles but it will also be my last time. read more

I've always enjoyed Bojangles. The food is great and the sweet tea is amazing! BUT at the Petersburg VA location (off of Crater Road), my experience was less to be desired. There was confusion with the employees 'assisting' me with the meal (drive thru)- the initial worker left mid way from handing out my order (she only gave me my drink), and the next worker took over and attempted to charge me again. Mind you, I never received a receipt from the charge. She asked the coworker about it, then again to me. Finally, after waiting far too long for a salad, I finally get my food. Get to work and what do I find? Withered lettuce. And a hair. Yes, a hair. I don't recommend this particular location for your Bojangles Experience. Go somewhere else!! read more

Horrible service. They ran out of chicken during lunch. Took over 15 minutes to get more. If it was an odd order I'd be more understanding, but it's a chicken place for crying out loud. read more

This place is nasty Fried Rice is dont have no taste the macaroni and chesse dont have no taste the chicken look burnt and the biscuits feel weird read more

Service was terrible. There was something that was spilled all over the floor in front of the register where you order and wasn't cleaned up the whole time we where there. It was dirty, trash on three tables and all the other tables had crumbs on them so we had to clean a table off ourself just to eat. Go somewhere else. Do not stop here to eat read more

Bojangles is some tasty stuff. I came for breakfast at 1030am and had a nice experience. Service was good. Their coffee was super good too.

I've been here a few times and always have a bad experience. Rude, uncaring people, service takes forever. I usually have to wait 30 to 40 mins for crappy food. read more

Good days and bad days? Maybe. Hey, it's a Bojangles. We're not talking about gourmet food here. But I do expect them to serve me quickly. Today I walked in behind five other people. They were ordering to-go. I expected a short wait. I waited in line for about 15 minutes before I even got to the register to place my order. I placed my order and waited another 15 minutes to get my food. There were plenty of people working behind the counter, but they just couldn't seem to get food into customer's hands. I finally got my food and I noticed right away that I did not get a biscuit with my combo. As it turns out, I am trying to eat low carb (hence I ordered roasted chicken bites and green beans), so I wasn't going to eat the biscuit anyway, but I never told the person taking my order. They just missed it. Next, I noticed that my green beans were floating in water. Floating. The green beans were so few that they had room to float around in that little cup. When I finished them, the paper cup was over half filled with yucky green bean water. Come on! Green beans aren't even expensive. You know who wants a cup full of warm bean water? NOBODY. I guess they are hoping to shave a fraction of a penny off of every order by filling the cups with water rather than use a slotted spoon to serve the beans. According to the sign in the window (fresh biscuits every 20 minutes), they could have started and finished a new batch of biscuits WHILE I WAITED FOR MY FOOD. read more

Sad but true this is the slowest Bojangles in the 20 I have been to while traveling. I wouldn't complain but hate that I can't go there anymore. The last visit a guy behind me kept blowing the horn because the line wasn't moving and then my biscuit was cold! Drive by yesterday and 10 cars in line. Get some management in there!!!! read more