This bojangles needs serious improvement. Starting from the top down. We made a large order at 9 for 45 chicken supreme boxes to be ready by 11. They said on the phone that is no problem. We get here at 10:45 and talk to a manager who told me 2 workers didn't show up and they haven't started it. She then said it would be ready in 15 minutes. we've been currently waiting for over an hour. Low motor to get the job done. I should have expected this. I'm at bojangles. read more

good but please stop the AI order it keeps questioning us for meals we don't want or asked for

Takes forever to get my biscuits ‍ been in this lame ass drive thru for 25 mins for a damn biscuit

You are a chicken place that sells chicken and it's lunchtime. You don't have any chicken ready. Tell the customers it'll be 27 minutes before the chicken ready and that was it. read more

Another bad update reveal so on Sunday, January 7, 2024 at 1:30 PM. I place a mobile app order on the Bojangles app I go to the drive-through line and I tell the employee at the drive-through speaker that I have a mobile app order and he tell me that they are not allowed to give out mobile order at the drive-through. I was so upset and frustrated that I have to go inside the store and park my car. Leave my car in the freezing cold to pick it up and I have to go pick up my chicken, tender french fries, and my barbecue sauce, and my large cup of sweet tea and my straws and napkins and what's like this is inconvenient for me because I literally want to pick it up at the drive-through instead of me, walking in making it so inconvenient for me so I have to park my car and go into the store when I could literally pick it up at the drive-through line. They can make my order inside the store and handed me the order at the drive-through window but they does not want that and I want a refund at that point, I'm gonna file a dispute charge because I don't like being treated like this at all. not a service that I paid for. Why are you guys not allowed to give out mobile orders to the drive-through that is completely bullshit to me I went to the Bojangles in Powell Tennessee. They have no problem giving me mobile app orders at the drive-through window, but the one in Jefferson City have an issue giving me my mobile app order at the drive-through waste of my time and inconvenience customer have to walk in and get the order instead of giving it through the window. I do order curbside there's nobody gonna want to walk out of the store and give me the order. read more

Bojangles - order history on the app - Fast Food Near Me - Jefferson City, Tennessee

I went in this evening with my boyfriend and his little sister and it was the worst service i have ever encountered!!! They were so rude, the entire time they were talking about my family over the headsets as well as other customers. Also my boyfriend asked politely to have his chicken tenders dropped fresh and one of the employees started yelling at us that she just made them fresh. read more

Bad service. Sat in drive thru for 10 minutes and no body ever took my order. 2 workers were standing outside talking.

We did an order thru the app! We got there checked in to let them know we were there! We waited for 45 minutes and STILL NO ORDER! We went around to the drive thru and pulled up there there was NO other order but ours! This a bad restaurant and we will never return! Very poor service! read more

The manager here is amazingly rude. I would drive to Morristown before I eat at the Bojangles again.

Worst one. Every time we come here something's always wrong. I've never got my straws, everything I tell them in my order I have to tell them over and over again at the window. Idk how y'all want the $15 an hour being so stupid. Can you not read the screen of what's being ordered? As I sit and write this, my buiscuts are wrong. Sausage egg and cheese. No egg, no cheese. Y'all suck man. read more

Great location lots of parking. Clean restaurant and friendly staff. The food was pretty good here! Will be back! read more

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Terrible service inside and out. The staff just don't care. You never have the right items the first time they give you your order and when have to ask for anything, every employee, including managers, acts like you just insulted their mother. If I could give no stars, I would. Terrible place. read more

This Bojangles is always inconsistent for breakfast sometimes it's really good other times the biscuits are dry and crumbles away to nothing. read more

I actually love this place and i usually go through the drive-thru but tonight i decided to go inside. Huge mistake. I get in there to order and I'm standing there for at least 2 minutes before someone even acknowledges that I'm there. This girl took my order and she was rude as hell. She basically didn't want to be here taking my order and she made that obvious. Took her 3 minutes to figure out where the buttons were for what i ordered. I think she had the IQ of a bo-round. She charged me extra because she had no clue of what she was trying to do. So i paid $8.50 for a bacon egg and cheese biscuit, small drink, and small bo-rounds. Pick it up Bojangles, I'm on your ass. read more