My 2024 Chevrolet Equinox EV has experienced repeated major failures, multiple tow-ins, significant…read morepropulsion-related repairs, and is currently back at the dealership again while GM considers additional major repairs, including possible high-voltage battery replacement.
I have now spent months dealing with breakdowns, towing, repair attempts, loaner vehicles, and repeated escalations through GM.
At this point, I do not want the vehicle returned to me.
I am not asking for a replacement vehicle, a trade, or additional compensation. I am asking GM to fund the remaining lease obligation, accept return of the vehicle, and release me from the lease.
GM may choose to continue repairing the vehicle, but after repeated failures and increasingly significant repairs, I have completely lost confidence in it and am not comfortable continuing to drive it.
My frustration is that I have made this requested resolution clear, yet I am still waiting for GM to provide a final answer while the vehicle remains at the dealership.
I believe that after this many failures, repairs, tow-ins, and months of disruption, asking to return the vehicle and end the remaining lease is a reasonable resolution.
Update: My vehicle has now been at Stonebriar Chevrolet for two full weeks following its latest failure.
GM has since offered me $2,000 in exchange for signing a broad Release of Claims, taking the vehicle back, and continuing the lease.
In other words: take $2,000, take the car back, and stop pursuing the issue.
I declined.
My requested resolution has not changed. I do not want a cash settlement, a replacement vehicle, or a trade. I want GM to take the vehicle back, satisfy the remaining lease obligation, and release me from the lease.
After repeated failures, multiple tow-ins, major repairs, continued problems, and now two more weeks without my vehicle while additional assessment is still pending, I do not believe asking me to simply take the car back is a reasonable resolution.