Easily one of the best massages I've had. The environment was super calming, and the LeeAnn really…read morelistened to what I needed. She focused on all the right areas and made a noticeable difference. I walked out feeling like a new person. Definitely coming back.

Leann is not only an incredible massage therapist but an amazing human being! I could tell she had…read morea lot of experience from the first massage I had. She is very focused, professional, and fun to be around! An incredible human who takes great pride in her massages!

If you want a same-day appointment for a relaxing, no-frills massage, go for it. I was looking for…read moremore hence this mediocre rating for Lemon Tree Massage. My body is well past using massage therapy for pampering; I need it for relief from aches and pains. Out of desperation, I walked into Lemon Tree Massage for a same-day, 90-minute upper body massage. My shoulders and neck were feeling like concrete and they hurt. My massage therapist was very friendly, but she was not an expert in muscle anatomy. Therefore, the massage was not as helpful as I needed it to be. I paid $100 for a 90-minute massage plus a 20% tip. I tipped her for her effort and professionalism even though I left disappointed. She checked in throughout the massage for desired pressure, but she was definitely more accustomed to massage for relaxation versus therapeutic relief. A few more notes...There was no table warmer, which was fine by me, but you get the gist this is a no-frills experience. There is no neck cradle on the massage table; you're given a donut pillow. This place is located in the shopping center next to the Home Depot.

I visited Lemon Tree Massage this afternoon expecting a straightforward, one-hour massage for the…read moreadvertised $70--a reasonable rate for Scottsdale. What I experienced instead was unprofessional, disruptive, and completely unacceptable. Within the first few minutes of the session, my massage therapist abruptly left the room without explanation, returning several minutes later. Shortly after, she disappeared again--this time for even longer. Moments later, there was a knock at the door. It was a police officer instructing me to get dressed immediately. The business was being raided. According to the officer, there were issues with the establishment's paperwork. Based on the circumstances, it's hard not to question whether there were additional problems behind the scenes. Regardless, the result for me as a paying customer was the same: a completely interrupted service that was never delivered. When I went to the front desk to request a refund, I was initially refused--despite multiple police officers standing in the lobby. Only after raising my voice and firmly insisting on being reimbursed did the staff return my $70 in cash. No customer should have to argue to get their money back for a service that was clearly not provided. If this business reopens, I would strongly advise others to think twice before returning. At a minimum, customers deserve professionalism, transparency, and basic accountability. Based on this experience, Lemon Tree Massage failed on all three.

Hands-down, the best neck massage I've ever received in my life and I've been getting massages for…read moreat least 25 years. I am still feeling the relief three days later and I can't help but wonder if it's because I just had so much tension I was carrying for years on end that never had proper relief until Jonathan took care of it. Thank you, Jonathan! I will see you next time!

Exceptional massage! Jonathan is a massage wizard! Worth every penny and then some!read more

Excellent massage. Steve really worked on my back and my trigger points. Professional service.read more

It has been over a year since I have visited this spa so I was happy to try it out again. I made an…read moreappointment with Yoyo for 9:30pm on a Wednesday night. This place is still one of the nicest most luxurious spas I have been to. I was happy that Yoyo was still working there as she gave me an outstanding professional and relaxing massage. I normally won't pay $90/hr. For a massage but, this place is definitely worth the price. . The place is still super clean and I will come here for a massage again.

Just had my first visit! What a wonderful set up and had the Best massage from Vicente! Joined the…read moremembership program and looking forward to many more!!!

I was having some pain in my right hip/thigh and scheduled an appointment with added heat therapy…read more My therapist was Jonathan. He was very professional and had unique techniques that helped my muscles and joints behave! Today is day two and I am not sore from the body work and the pain has decreased about 90%. I definitely recommend Jonathan and have rebooked my next appointment.

I have been a repeat customer now and I can't get enough of this place. It has not disappointed at…read moreall. We have even been recommending to family and friends. My massage has been a Swedish massage with light-médium pressure, the therapist Natty is amazing and focuses on the areas I ask for. My husband gets a combo massage and hard pressure, May has worked on him multiple times now and he raved about her. Donna has been a therapist a friend has used 2-3 times now and she had nothing but good things to say. Rosie at the front desk is the sweetest. The experience has been 10/10 every time. We used to go to another place in old town Scottsdale prior and more often than not I left disappointed. I am so glad I found this place it has been wonderful experience to enjoy my massages. I leave relaxed and feeling good. I definitely recommend you check them out.

First time at Lala Luna for a couples massage. Facility was clean and welcoming. $170 for both is a…read morereally good deal. We filled out a brief questionnaire beforehand related to areas of our body to focus on, type of massage, and any additional services. Both masseuses were professional and met both of our needs. They even included some brief cupping and hot stones at no extra charge. Check them out when you are in Scottsdale

Massage therapist was constantly leaving to answer phone and handle walkins. Very unprofessional…read more Then she cut massage short by 15 minutes and still expected a tip. DON'T GO TO ASIAN MASSAGE PARLORS THAT CHARGE UPFRONT BEFORE SERVICES ARE PERFORMED.

From the owner: Asian massage. By Appointment Only.read more

I went in on a Sunday at 1:30 without an appointment. They were not busy so they took care of me…read moreright away. I chose 1 hour for$80. There were 3 ladies to choose from, and they all were very attractive. The massage was professional and thorough. The store was very clean and smelled nice.

Omg, I went in for a couples massage and it was terrible!! I paid $165 and said I would tip at the…read moreend. We asked for the deep tissue massage but got nothing but lathered up in oil. I kept saying harder please and she would say,"enjoy" Theres was no deep tissue or pressure points massaged AT ALL !! To make matters worse, as we walked out the lady brought out the old receipt that I had previously signed and said tip tip pointing at the receipt . When I handed her cash she said," thats it ?? Showing me the cash ... so rude !!! Won't ever go back !!

I have been a Massage Envy member for almost 20 years. Tonight, I was unable to find a last minute…read moreappointment at any of their locations so I opted to try Elements Massage for the first time. The clinic, itself, I found to be a little less high-end looking than the competition down the street (where I am used to going). The trash cans in the women's restroom were both full, when I used it. There were chips in the paint (various areas). The masseuses' names were on laminated sheets above each room door. I don't know. It just felt lower-end to me than I am used to. The signage, too (up behind the front desk), looked a bit cheap to me. There was a female (who appeared to be a masseuse) that was expressing her displeasure to the front desk gals about having to check something and/or some after work chores that supposedly started today. She insisted that she had performed said chore(s) yesterday. Even so, the front desk girls insisted she repeat it again today. They further explained that they had sent a text to this gal yesterday explaining that this process or procedure was to start today. The masseuse who was clearly trying to get out of the clinic and go home replied, "Well I didn't read the whole text!" in an annoyed/frustrated manner. I didn't think this was proper/appropriate nor professional to have this conversation right in front of a first time client. They all HAD to know I was hearing every word, and they were well aware it was my first time at their massage clinic. I was thinking, "They should have added emptying the restroom trash to her chore list before she left." Massage was very good ... Hence the 4 stars. Pressure was perfect, and masseuse had a unique style I enjoyed with fast strokes. He was like a machine. It was pretty amazing. That said, I had asked for an enhancement when I filled out my intake forms (CBD Herbal Ritual), but, unfortunately, I guess nobody informed the therapist because I did not receive the upgrade. I have to admit, I had been looking forward to that, and I was disappointed by it's absence. I would have said something to my masseuse directly about this, but since I had never experienced an Elements massage, I didn't know whether perhaps that was something they waited to add towards the end of the massage??? Also, I had put on my paperwork to avoid my face and scalp because I tend to get acne troubles when I have oil on my face. The therapist confirmed this wish at the beginning of my massage, but he forgot and still began to do my scalp and face. After he had already started, he remembered. By that point, the oil was already present in my problem area so I gave him the go ahead to continue, but this was another bummer. Again though, over all, it was a fantastic massage, and that is what is paramount. Despite the couple of dislikes, mistakes, etc., they did not hold enough weight to give any less than 4 stars. I will return and give them another try.

I left my 60 minute massage, 30 minutes in…read more I am an elements member for 3 years now at a different location, my girl left the company so I thought I'd try this one as they had availability. This was the WORST massage I've ever had, my back muscle is inflamed & hot to the touch. Ever since that massage - I came in with pain & left with even more. Therapist was not knowledgeable on the muscles. Kept causing me pain by rubbing his elbow directly into my bones... didn't listen to direction when given.. not relaxing at all No manager on site to speak to about it prior to leaving, front desk said I could call him later. You'd think THEY would care enough to call ME. Guess not!