TERRIBLE BUSINESS!!! Raised storage rents to over $200. For one unit! Nasty and UNHELPFUL ladies…read moreon the phone complaining they have over 300 customers ... so, apparently I'm a problem paying them over $200. A month when I need their help. USE SOMEONE Else and save yourself from the next rate jump and icky people!!

The WORST~!!!! Rude staff, high prices. Anywhere is better than this place. The prices jumped…read morewith the new owner and customer service went way down.

Management will take your money to protect your property but only say "sorry", "did you read our…read morecontract?" when something is stolen. I had my catalytic converter and exhaust system literally cut off my RV while in storage. They would not even review video footage, or contact police, and they have no reimbursement insurance, only insurance for their liability. After three years of storage at $100/month, I am totally on my own for the $5,000 replacement. They deserve zero stars based on poor performance and their "it sucks to be you" attitude.

From the owner: Big Toy Boat, RV & Mini Storage is conveniently located near Durango Mercy Hospital and Three…read moreSprings and just minutes from the Durango airport. We offer a wide variety of self storage options for everything from boats, RV's, trailers, vehicles, household items, business inventory and just about anything else you can think of. We offer competitive rates, month-month leases, and discounts on long-term leases. Our facility is equipped with: 24-hour DVR surveillance Gate entry with personalized keypad code (access is 7 days/ week from 6am - 9pm) Perimeter security fencing Ample lighting Self storage options include: Enclosed Mini Storage Units: 10×10, 10×20 Enclosed Large RV/ Business Storage Units with electricity: 12×45 Covered Carport Style Storage: 10×45 Outdoor Parking on Pavement: 10×22 through 10×45 All Storage has Drive-up Access with Wide Driving Surfaces Timely Snow Removal

The people are rude and the property looks terrible. No pride of ownership. The storage units look…read morelike hobo villas. My uhaul experience with them was horrible. Go to another place and get better service

From the owner: American standard multi-storage units are located at 25823 hyw. 160 e, which is across from…read morewal-mart. The individual units are secure, well lite, and accessible. Your, lock and your control. Outside parking for boats, campers and other vehicles in a secured fenced area. We also have boxes and packing material and rentable moving truck for local moves.

Great location and affordable prices but the people who manage this place aren't very nice or…read moreaccomodating. The latch that closes to lock my storage unit doesn't work very well and even the maintenance/ manager guy couldn't close it well. He was pretty rude about the whole thing and never apologized for my inconveniences. I'm paying money and I'd expect my latch to work at least...... POOR customer service in my opinion.

From the owner: Cubby Hole Storage offers affordable, flexible, and private storage services in Durango, CO. We…read morehave decades of experience as providers of dependable outdoor and vehicle storage, among others. Our professionalism and expertise ensure the right solution best suited for any client in need of long or short-term storage services.

Do not put your belonging here!!! This summer (2020) our storage unit was broken into along with 5…read moreothers!!! They claim to have 24/7 security camera footage, AND the gates only stay open at a certain time. I'm just really confused on how they could let this happen. Not just one storage unit, but 5!!!!! I will never come here again. This is my second summer storing my belongings here, and have never had any issues until this summer.

Do NOT do business with them. They don't give you your deposit back. It's been over 2 months since…read moreI've moved out and they have NOT been helpful in regards to my deposit. They claimed to have sent the Check out to my "old address". But as one who is still receiving mail forwarding from two addresses ago, I know this is not the case. They refused to issue a new check because it costs $30 to void the original one. Talk about horrible customer service. I will NOT rent here ever again NOR do I suggest them. Go somewhere else that prides themselves in customer service instead of excuses and blaming my address!

I would not rent a unit here again if had a choice hindsight is 2020! My storage unit got broken…read moreinto and it was at least that day it was the only one and only my carpenter tools were gone nothing else. About 5 thousand dollars in tools and when I asked Brad who is the manager/ owner he said he would review the one camera for suspects. Well a couple days later I called him back and he stated he hadn't had time to check the footage but he would soon. Well that was a lie everytime I confronted him about it he just blew me off to the point that I am convinced either the camera is fake or he had something to do with it!!! Don't rent at Grandview storage

If you are considering renting storage space from Grandview Storage because of the seemingly…read moreaffordable price, you should also factor in how much your items are worth. We paid the monthly fee in addition to about $30,000 dollars and the end of our livelihood. In April 2020, we found our storage unit had been broken into and from our estimation, almost $30,000 of our belongings have been taken. Rental insurance or home-owner insurance covers about $1,000 of what is stolen if you are including this in your budget. The agreement we signed when we started our rental period states the facility is not responsible for theft and this is certainly true. It appears one video camera is the only effort to protect the property besides Brad's recommended brand of padlock. Upon our own investigation, we found the recommended lock was one of the easiest locks to pick according to online reviews. What we can say with certainty is someone from the apartments near Grandview Storage watched us unload tools into the unit. The people who broke into our unit were meticulous and were able to unpack over twenty stacked boxes without anyone noticing, including Grandview Storage. After the police report was filed, we discovered the people who very easily picked the recommended lock opened every box. We have estimated over $20,000 of diesel mechanic tools were stolen in addition to furniture and collectable items. What they did leave was damaged and we will never know everything that was taken. The Durango police said there was nothing they could do. We recommend storing your things elsewhere. Spend the money to use a storage company with a fence, security cameras, security lights, and better accountability. The extra cost a company spends on security will be a cost that you pay for with a slightly higher fee, but at least you will not pay with your belongings. Renting storage space from Grandview Storage was probably one of the worst mistakes of our lives.