I recently joined Fitness SF - Embarcadero after moving to the city, and it's been such a great…read moreexperience so far. The facility is always clean, well-maintained, and has everything I need for a solid workout! The staff really make a difference everyone is friendly and welcoming. I especially want to shout out Peter at the front desk he's always kind, personable, and quick to answer any questions I have. He really helps make the experience of navigating the gym feel comfortable and easy!! Really happy I chose this location highly recommend!

This location barely has anything compared to Transbay, Soma or Mid Market…read more The layout of the gym is terrible, lacking in machines, and the showers are nasty.

I have been to this YMCA before and the activiitie the I took was Swimming Lesson which was a long…read moretime ago during when I was in High School.... And this year I did another fun Activity which was volunteering at the ŸMĈÀ with my Fŕìèñð Ðàvìð 朋友 Péngyǒu Dà wèi & His Sister Ada & Her Friend 我的朋友大卫和他的妹妹艾达 Wǒ de péngyǒu dà wèi hé tā de mèimei ài dáat at the ŸMĆÃ 5K 10k Řãćê!!!!! And Coolest That We All Got Was Taking A ŸMĆÀ Ÿèàŕ Òf Ťĥè Ŕàìť 5Ƙ & 10Ƙ Ŕàćê Mèďàĺ We also got a Fŕèê ŸMĈÃ 5ƙ 10ķ Ť Śĥìŕť just for Volunteering At The ŸMĆÃ 5ķ 10ƙ Ŕàčè!!!!! If you Ÿéĺpēřs & Ÿëľpèťťèŝ like Volunteering for a 5ķ 10ƙ Ŕãćé Try going to the ŸMĆÃ it's a fun activity to do!!!!!

It is very strict here. They have 30 days cancellation policy. Even though my dad joined this past…read moreSaturday 4/25 and only went once and then asked to cancel 4/29, they charged 1 month through his insurance. His knee hurts after exercising so decided not to continue. He gave me his card but the registration person said cannot share card even though he canceled and not using it. His picture showed up when I tried to sign in with the card. The facility here is also not good compared to Fitness SF. Adult membership is $91 and Senior is $81 so not much of a discount even though his is paid for by Kaiser. They have free resistance band workout every other Wednesday at the Union Square plaza at 8am. It's a free class and the instructor is nice.

Small yet has what you need to sweat. If you're driving There's no validation on parking before 5…read morePM $20 or 45 minute workout with a couple hundred dollar membership not worth it. Park on the street or come on a non-busy day. Or after 5 PM.

This is great office club right down in the financial district. The locker room is luxurious and…read moreeverything is provided, which is great since I only use it when visiting for work. The fitness area isn't very big at all, but really has most of what I need. Recognize this is truly a business type gym, just what you need and nothing more. It's got few windows, but knowing what you're going into, it makes great use of the space.

I go to a lot of Planet Fitness locations around the Bay Area and this one has always been my old…read morereliable. The hours are much shorter, but this FiDi location hits a soft spot for me because it still has the yellow room (30-minute circuit), and surprisely they keep one of each machine in working order even compared to some of the larger locations. It is a bit tight inside, but they make the space work with what they've got. Staff are super friendly and the place is usually pretty clean. The crowd is generally friendly too, but like any gym it definitely gets hectic during the usual busy hours.

Staff is aggressive. Got yelled at for super setting instead of just being told it's not allowed…read more Kept yelling at me as I went to move my stuff off the second machine. Bad vibe. Just drove across the country and went to half a dozen planet fitnesses. Wasn't treated like this anywhere else.

Coach Alfonso worked with me in Personal Training for about 6 months, and I am extremely grateful I…read moregot to train under him. I was coming out of a recent reinjury of my L5 pars bulging disk, and at first, I was hesitant to lift any weights ever again. Fast forward 6 months later, I lost 2% body fat, gained 4 lbs of muscle, learned to deadlift over 290lbs.... and most importantly, I am in ZERO PAIN! He kept me safe throughout, pushed me to work harder, and overall, my time with him was a positive influence in my life, both in and out of the gym. I'd love to be coached by him again. Thanks so much, Alfonso!!

Did Yoga here and had a blast! The instructor is really kind and patient. The room has plenty of…read moremirrors and is quiet. Mats are available, along with disinfectant wipes. There are cubbies available too! Great for beginners.

Beautiful space outside of the gym! The gym itself is fairly standard -- looks clean, smells great,…read moreand the equipment is well-maintained. The real standout is the locker rooms: stocked with Le Labo products, plus a lovely pool and steam room. I attended a barre class, which was solid overall, but the instructor didn't have a mic, making it tough to hear cues clearly. The mats are also very short -- shorter than your typical mat -- so taller folks may find it challenging. Minor gripes for an otherwise nice experience!

I was honestly surprised by the lack of service at Equinox Pine Street. For a gym that positions…read moreitself as "premium," I really don't understand where that reputation comes from. Here's what happened: my colleague was visiting San Francisco for just one day, and we decided to meet at Equinox. She sent me a guest pass so we could work out together. When we arrived, we found out that her membership had expired on April 30th. The date of our visit was May 5th. She was told that she needed to renew her membership through the original club where she signed up, which was in Los Angeles. That part, while inconvenient, was understandable. What wasn't acceptable was the attitude. The manager (a young Asian man in a green Stone Island sweater) didn't even take the time to listen to the situation. He brushed us off and simply told us to call the Los Angeles club. This is a paying client of a nationwide network, not someone asking for a favor. We tried speaking with the front desk associate, but she said the manager was unavailable and couldn't say when he would be free. She also said she couldn't help us in any way. We even offered to open a brand-new membership right there at that location, since we had already been waiting for a renewal link from Los Angeles. Time was the key issue for us, not money. In the end, my colleague wasn't allowed to enter the gym. Ironically, the guest pass she created for me on April 30th still worked -- so I was able to get in, but she wasn't. As for the facility itself, it's clean but clearly outdated. The smiles at the front desk feel forced, along with the routine "hello" and "have a nice day." If you're going to market yourself as a premium fitness club, the level of service should match -- especially when it comes to loyal clients.

Shoutout Rose at the front desk! Such a chill vibe and went above and beyond to help me out!read more

Subject: Formal Complaint - Harassment and Aggressive Behavior at 24 Hour Fitness Sutter-Montgomery…read more(San Francisco, CA) I would like to formally report an incident that occurred today at a 24 Hour Fitness location in San Francisco, CA. While I was using a treadmill for cardio exercise, I briefly answered a phone call from my boyfriend while continuing my workout. A man who was using the treadmill next to mine suddenly addressed me in a rude and aggressive manner, asking how long I intended to stay on the phone. I calmly asked why this was an issue, and at that point his behavior escalated significantly. He began yelling at me loudly, using offensive language, and repeatedly demanding that I stop talking on the phone or leave the machine. His tone and behavior were extremely aggressive. He pointed his finger at me and moved closer to me, which made me feel physically threatened and fearful that he might become violent. Several members around us witnessed the situation and intervened to defend me. Despite this, the man continued yelling, not only at me but also at others who attempted to calm the situation. A very kind female member went to notify the gym staff about what was happening. I stopped my workout and went to speak with the manager. Shortly after, the manager and a front desk employee addressed the individual. Even during this interaction, he continued yelling and pointing his finger at me aggressively. After some time, he left the area, still behaving in a hostile manner. Both the manager and the staff member apologized to me for the incident. Other members also expressed their support and concern. Although I appreciate the response from the staff at the moment, I am submitting this report to ensure the incident is formally documented. The behavior I experienced was intimidating, inappropriate, and made me feel unsafe in a space where members should feel comfortable and protected. Thank you for your attention to this matter. I hope this report helps prevent similar situations in the future. Sincerely, Amanda de Almeida Campos

In town for work and looking for a real gym vs my hotel. This place was very accommodative and felt…read morelike I was at my local gym. Conor was very helpful and couldn't ask for more from this place.

This is NOT a review of the hardworking frontline staff. They're the only reason this place hasn't…read morecompletely fallen apart. This is about the horrendous management--whether it's LiveFit, Fairmont Hotel, or both. I've been coming here for years, and what was once a promising gym has become an ongoing disaster. On December 31st, after walking several miles in the rain because parking is a nightmare, I arrived only to find the sauna closed for cleaning at 9 AM--peak hour. No notice. No sign. No email. Just some guy with dirty boots in the spa area and tools spread out on seating where members usually sit--naked. They even offered me to go ahead and shower while they worked. Seriously. While someone's cleaning the sauna or sealing tiles? In the same enclosed area? With members naked and barefoot? And yes, I witnessed maintenance using the same towels we dry off with to clean their equipment. That's beyond disgusting. Two days before that, I was in the sauna while a worker was sealing tiles with harsh chemical fumes filling the air--no ventilation, no warning, and no way to leave without stepping on wet grout. I'm not exaggerating--this happens constantly. As for the steam room, it hasn't worked properly in 3-4 years. The classic line: "Fix is coming tomorrow." "Next week." Now it's "fixed"--but it's not even hot. Just damp and gross. I've stayed quiet for too long out of respect for the staff and hope that things would improve. But the truth is, management has shown zero respect for paying members who build their routines around this place. If you're staying at the Fairmont expecting a spa or luxury fitness experience--don't. This place is running on fumes and goodwill from overworked employees. The rest is neglect, poor planning, and complete disregard for member safety, hygiene, and experience.

The Olympic Club was really cool. To use the facility or stay at any of the locations a person…read moreneeds to be a member or know a member. The Olympic Club membership has a long wait list to get in, but it's pretty easy if you know a member. The rooms are nice, gym equipment is super new and has a great variety. The full sized pool for swimming laps is beautiful and fully accessible to guests. The bar and breakfast at Article III was delicious. It's fun being able to order and there's never really a wait. I was here for a work trip and The Olympic Club is a great place for professionals!

Super fun time here. The building have such a charming old Americano vibes with it's gorgeous…read morearchitecture. Hosting events here was great. Plenty of things to do and full bar with kitchen at hand. Service was great. Food awesome.

Great value for your workout! The coaches are knowledgeable on technique with boxing and form…read more I bought the Groupon for one month and have made it my goal to be consistent with working out this month. They make it easy to go to a class as you don't have to sign up for a class prior to attending. You can just show up and they can accommodate you. My choose this gym because it convenient from my work and I can walk here after work. The only thing is that they make you purchase their shirt as part of their "uniform" policy if you go and are there for their Groupon. Shirts are $13 each which is not bad, but just beware and know this beforehand.

My girlfriends and I have been talking about getting together for a work out class for the past…read morecouple of months. When one of them found a Groupon for Empower: 5 group kickboxing classes for $19 (according to Groupon, originally $200), we decided to go for it. Our first class was on Wednesday, August 10th at 5:30pm. Johnny taught our class and he was awesome! Would make sure our technique was correct without making us feel like we were doing it completely wrong. Great in a class atmosphere if you get a little shy in group classes. We started off with jumping jacks as part of our warm up. Then we paired up and he taught us boxing combos. We would take turns punching and blocking/receiving. Great way to get out aggression. Most of the class was spend doing this. Then we went into their version of burpees, running in place, and some kind of crab/bear/spider crawl. When I was giving up during my crawl, Johnny kept cheering me on. We ended with crunches (which luckily for me, weren't too bad) and of course high fives to finish up the class. This isn't in the fine print for the Groupon, but it's only valid for their Monday or Wednesday class at 5:30pm, so keep that in mind before purchasing. For those who get off at 5:30pm or later, I wouldn't suggest getting this as you can't apply it to any other classes. Great first class. I haven't worked out in over a year, so it was nice breaking a sweat and punching out some pented frustration. Looking forward to my second class!