My wife was a patient of Charla O'Neil, CNM for our first pregnancy - so this review is from the husband's perspective.
When we found out we were pregnant, we called the office and Charla had the first available spot to see us. My wife told me we were seeing a Midwife and my brain jumped to all the ignorant ideas of what I thought a Midwife was, which were quickly proved wrong. Charla is a medical professional and is truly a master of the craft - she is experienced and professional while remaining humble and personable. That goes for the whole office - everyone is honestly great. We never ever waited to be seen for our appointments and were always treated like family by the entire staff. Our nurse Carly was especially amazing and we formed a great bond with her as well.
In the time of Covid, many doctors offices don't allow anyone but the patient into the office, but Boca Babes allows one support person which was important for us. Throughout the 9 months that my wife was pregnant, I went to all but one appointment. Charla was able to provide an exceptional level of care where we truly felt like we were treated like family. My wife has anxiety and in times of questioning weird symptoms and events, we were always able to call the office and get immediate answers to our concerns. Every time we saw Charla, she reassured us and calmed our fears.
We recently delivered our baby at Boca Regional, which was also amazing. All the nurses know Charla well and also commented on how great she was. When my wife was induced, Charla showed up to the hospital multiple times a day to check in on us and give us updates on my wife's progress. She thoroughly explained what would happen and the timeframe we were looking at so we were as prepared as we could be. The day we delivered, the nurse came in to check my wife and said the baby was coming immediately - no time for practice pushes because we could see the baby's head. With the medication my wife was on, the baby was expected to be born the following day at the earliest, but the nurse called Charla at home and within 15 minutes Charla was there!
Now I might be being dramatic but I swear when Charla came in I felt like I was in a movie scene. All the nurses "geared up" and Charla turned into a Marvel Superhero coming to save the day. I think there were fist bumps passed around as the nurses were getting ready for the big moment and getting Charla prepped. The delivery went amazing and one of the nurses even took multiple photos of the delivery for us.
All in all, Boca Babes (and Boca Regional) gave us an incredible experience from start to finish. While most of our interactions were with Charla, Dr. Swartzlander is also a great doctor, very patient, professional, knowledgeable, and kind. Dr. Swartzlander is lucky to have Charla on his team. We were truly blessed to have her. We will be using Charla for our next pregnancy and if I can convince my wife, our third pregnancy, ha!
Thank you Boca Babes for everything - You have helped us become a family and we couldn't have asked for better care. read more