This is by far the best eye clinic in town. They have been taking care of my family and i for…read moreabout 9 yrs now. The staff are incredible. I recommend everyone trying them out. Mrs Kim is the best also.

The Absolute Worst…read more Steer Clear! When I called recently, assuming my expensive lenses were covered, they told me there's only a 90 day warranty on Essilor transitions that delaminated and I had waited too long. IMPORTANT Buy "Transition" Brand, don't be duped. In January I had contacted VSP because the lenses in three pairs of glasses I'd had made at this provider, including an expensive pair with a delamination issue, were ground too small for the frames so they just fell out. I was going to cancel their vision insurance policy because I couldn't have been more disappointed. The VSP representative promised to help resolve any issues but asked that I contact Southern Eye and give them a chance to address my issues so I would be a satisfied customer, and I agreed to give it a shot, but then I was hospitalized and everything moved to the back burner. After a long illness last year and delays due to covid, I did have heart surgery and I'm on the mend. Once I could handle stress better I contacted the office manager as instructed, but she only offered to glue the lenses back in my Italian Frames!! Glue? 3 defective pairs of glasses out of 4 that I shelled out hundreds for, even though I used 2 sets of my own frames and the VSP discounts, and glue is her resolution to my problem? Why not make lenses that fit, like every pair of glasses I've had made in the past 44 years? Their horrid workmanship was unlike anything I've ever experienced. Another VSP network provider I visited yesterday couldn't believe what she was looking at and she has returned their work to VSP for examination since Southern Eye just argued with me after I called. As I stated before, VSP had recommended that I call Southern Eye back in January when I contacted them about those issues, but then I had to have heart surgery on the 21st. The office manager gave me grief about waiting for just over a year to call, ignoring the fact that I was gravely ill in 2020, still 1600 miles away, and I'd been hospitalized for heart surgery. Two pairs of glasses were mailed to me but not via Priority mail that I paid extra for, because they weren't ready when I left town, so they didn't arrive until late February. VSP does have a record of my calls and complaints and they're taking action on my behalf because I did call back yesterday after I saw the local VSP provider. My eyes were opened a lot yesterday because I also discovered Essilor lenses have a 1 year warranty if sent to the VSP lab, but Southern Eye ground them in house. Either they don't have good equipment or people doing the work don't know how to properly use the equipment. They don't just pop out, some lenses have a jagged edge on the bottom too! Ridiculous! Also, they ignore requests to place the height of the lined bifocals where the customer wants it, so the one pair that isn't a total disaster hurts my neck because I have to look over the bifocals by tipping my head down so far my chin nearly touches my chest, unless I wear them on the tip of my nose. I finally just hung up on the office manager because VSP told me to contact them again if their provider didn't take care of me to my satisfaction, but to try to work it out with Southern Eye of Clinton first. I was told that they hold their providers to a very high standard and this will be addressed. We'll see! I'm 1600 miles away and I had planned to return sooner and walk in their location and show them what I was dealing with, so they could also see three pairs had literally been unused and they were in the same condition that they were in when they arrived. Two pairs were worn 5 times each, if that many. I'll attach photos! I wouldn't recommend this place to my worst enemy because I have glasses that I wasn't able to wear due to the frequency of the lenses hitting the floor, and the left prescription was off because the so called eye doctor second guessed herself and changed my prescription after the examination was over! There was only a slight adjustment needed to the left eye that was off in all 4 pairs for the past year, so had they been made right I wouldn't have needed to spend money to make changes since it's not significant, but I had to replace the lenses that were separating and falling out in the pair that was supposed to be my primary and favorite pair. Yesterday I spent more money having the lenses replaced in the pair that had the expensive lenses that separated, because they looked like a 56 ford windshield in an Arizona junkyard. I want to be reimbursed for the pair that I have just sent to VSP to be redone at the very least, because that's what I feel would be fair. If VSP and Southern Eye fail to help then I will continue to seek out ways to force provider accountability with all means at my disposal including the chamber of commerce, the better business bureau, healthgrades and any review forum or applicable blog, because I do have the power of the pen! Consumers Have Rights!

Dr. Lewis is great!! She takes her time, she's very nice and she makes sure that her patients eye…read morecare is taking care of! I got glasses and contacts, she even gave me a sample of contacts to try before I got my actual contacts!

Dr Ragan was kind and thorough. She and her staff made me fell like I was her priority while I was…read morethere. She explained the different tests.told me the results and what they meant. Finally she offered some solutions for easing some of my symptoms. I will go back to her.

Dr Ragan got me in on short notice, was quick and even though I moved out of the area she has been…read morehelpful to me.

Had eye exam here and purchased glasses. I have returned the glasses three times because I can't…read moreuse them. I was told I don't wear my glasses correctly; I have been wearing glasses 30 years. Every time I returned there were other people also retuning glasses and also being told they did not know how to wear their glasses. So I am stuck with glasses I can't use and I am out several hundred dollars. Stay away from this place.

After establishing an appointment for 0730 and arriving 20 minutes before the doors opened, left…read moreafter waiting 17 minutes beyond appointed time. My time is every bit as valuable as y'all's. Very disrespectful Recommend finding another eye care specialist

I see Dr Jones at ECP. He is a wonderful Dr and always takes time to listen to your concerns. The…read moreoffice staff are always professional and knowledgeable. I would highly recommend this business.

Excellent care by skilled caring professionals Dr Jeffreys…read moreis the best!!! Both eyes done and very pleased!

So far, not so great. The exam experience was fine, but I'm not getting any updates from them about…read morewhen my glasses are supposed to arrive. I think we're into 15 days now and I called after not getting a single update from them, and they said the glasses would be there in the next 48 hours. Those 48 hours have passed and I still haven't heard back from them. I'll be happy to update this review if they follow up and make the experience better.

I'm a senior and expect this optometrist to do a thorough eye exam for acuity and eye disease. I…read morewas Dead Wrong ! Ladies in the office preformed certain vision test but when it came time for the Optometrist exam my eyes he just used the chart on the wall... he didn't even use his ophthalmoscope to look into my eyes and visualize the back of my eyes or it fundus. Professional Eye Care Associates is far from Professional. Won't recommend them and will never return... our vision is too valuable for this type of treatment !!

I absolutely adore Dr Patton. She is incredibly thorough in her exam and goes the extra mile to be…read moresure she addresses all of your questions and concerns. Her passion for quality eye care is truly refreshing, and her holistic approach really hits the mark. Highly recommend.

From the owner: Custom contact lens fitting Vision Therapy…read moreCataract surgery co-management Lasik co-management Eye Health exams Pediatric Eye Exams Visual Field Examinations Comprehensive Eye Examinations We also have a wide selection of designer frames for glasses, sunglasses, and readers.