1. Bob Granstrom

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New Smyrna Beach, FL

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Shoreline Realty - My beachside, Daytona Beach home sold with the help of Matthew McLean of Shoreline Realty.

Shoreline Realty

(3 reviews)

Great guy and company! He will do all he can to find you exactly what you need in your price range…read more Highly recommended

I recently had the good fortune to become acquainted with Matthew McLean of Shoreline Realty in…read moreDaytona Beach after observing his excellent service involving the sale of a neighbor's beachside Daytona Beach home. When I decided to put my own house on the market a few months ago, I remembered Shoreline Realty from the name on the side of Matthew's pick-up truck, looked him up, and reached out. We met at my home soon after to get acquainted, have Matthew get a look at the house, and voice our thoughts on appropriate updates/repairs, the asking price, for getting it on the market, etc. With Matthew's guidance and assistance in facilitating preparations, the house was listed on April 20th, had six showings, and had two solid offers within a week. In the interim, I've come to know Matthew as a high-energy person of integrity, with a wealth of local knowledge and resources who grew up in the area and is finely tuned to the local real estate markets. He's reliable, intelligent yet relatable, driven yet chill, and knows how to market properties to the best advantage for both buyers and sellers. His appreciation and knowledge of older homes such as mine, as well as his knowledge of how houses of all eras are put together (and his sense of humor), is a bonus. If you are looking for a real estate agent in Volusia County who's willing to put in the work and go the extra mile, I enthusiastically recommend Matthew McLean of Shoreline Realty.

Sunrise Rental Service - Condo

Sunrise Rental Service

(3 reviews)

We recently had a work Management Team retreat at the New Smyrna Beach Sunrise condos. We occupied…read more2 condos next door to each other. They were both nicely decorated. There was plenty of room for 8 of us in the two units for 3 days. We had beach views in both units. The way the building is laid out, I think all units get beach views. They had a lovely pool also (although it was cold). The ocean was refreshing on the feet. You can walk out of the condo with no shoes, head down stairs (we were on the top floor - 8th) or elevator, and out to the beach without stepping in anything yucky. If I were there on vacation, I would probably just live in my bathing suit. There was a cute downtown area but you have to drive to it. The reason for minus one star is that there was almost nothing within walking distance. Although, you could just hit the local supermarket and stay in the condo or on the beach the whole time, if that is your thing. I would have preferred to have a walking distance city but that is me.

this review is related to unit 107…read more Exactly what we were looking for! Great view of the ocean even when sitting inside. The unit was clean, roomy, and comfortable. It is equipped with everything we needed to prepare meals and feel at home. Carol and Jeff were very easy to work with and made us feel welcomed by having drinks and snacks there for us. They personally checked us in and showed us around. Carol even took the time to write some suggestions for activities and places to eat during our visit. The condo is half mile (walk) from a fun beach bar, Chases on the Beach. 2 miles from Publix gocery store. Many restaurant choices nearby. Great location. We saw lots of wildlife!! Saw dolphins many times, ghost crabs, tons of birds. Tip! Stay up late and watch the moon rise! Go sit on the beach (no lights so you don't disturb the turtles!). It's a beautiful experience! We saw several shooting stars over the weekend. Again, this was everything we were looking for in a weekend getaway. We will return and we will refer others! Thank you Carol and Jeff!! http://www.homeaway.com/vacation-rental/p3805682?utm_source=SYS&utm_medium=email&utm_term=20140910&utm_content=hascpropid_text_o_lprop&utm_campaign=HAUS_replied

Sun-Pro Realty and Management

Sun-Pro Realty and Management

(9 reviews)

During a very stressful move from Florida to Tennessee, we tried for months to sell our home during…read morethis very difficult and complicated time in the housing market. We were sincerely blessed to be referred to Sun-Pro and to work with Melinda and Rich Newton. They gave us honest advice on pricing strategies, leasing processes, and all the stuff that keeps you up at night. What I respect the most is their high standards of finding and vetting excellent tenants. Rich was always bright, cheerful, and full of positive energy. I'm so glad to say our house was rented and we feel the relief and joy of having friends manage our property. 5 out of 5 stars for the entire team including Brock Bolduc, the owner of the company.

I am leaving this review to warn others and document my experience with this company in detail, as…read moreI believe there are significant issues with their business practices that prospective renters should be aware of. **Communication & Responsiveness** Throughout the entire process, communication was virtually nonexistent. Neither Diego nor Brock responded consistently to phone calls, text messages, or emails. There was no proactive outreach, no status updates, and no acknowledgment that inquiries were even received. Clients are left entirely in the dark. **Application Process & Transparency** After submitting a completed application and paying all associated fees, the listing was quietly removed with no explanation or communication. We were told we were the only applicants. However, we were later informed that another applicant had "out-scored" us based on an internal scoring system that is never disclosed to applicants. I find it difficult to believe that a competing applicant was able to tour, apply, and be fully approved within a window of roughly 3.5 hours (between 6:00 PM and 9:30 AM). The fees collected are non-refundable regardless of outcome. **Management & Accountability** When we visited the office in person, Brock assured us we would receive an update by end of day. When we followed up the next morning, he stated it was "not his department" and transferred us to voicemail -- this from someone who is listed as an owner of the business. The lack of accountability and dismissive attitude toward paying clients is unacceptable. **Landlord Relations** Perhaps most concerning was a conversation we had directly with the property owners, who shared that they had been waiting months to fill their rental and were on the verge of listing the home for sale -- completely unaware that any interested applicants existed. This suggests a serious disconnect between this company and the landlords it claims to represent. A review of the property's Zillow rental history appears to support a pattern: the listing cycles on and off the market repeatedly, fees are collected, applicants are told another party was selected, and the property is relisted weeks later with claims that the prior placement fell through. **Final Note** I would strongly encourage anyone considering this company to first review their Better Business Bureau profile. Based on the pattern of responses to negative reviews -- typically directing complainants to contact a specific staff member or call the office, with no actual resolution -- I expect a similar response here. Based on our experience, I would not anticipate that contact to lead anywhere productive. This review is submitted in good faith to help others make an informed decision.

Ocean Properties

Ocean Properties

(19 reviews)

Easy to work with to reserve a rental…read more Got a well organized packet, when I checked-in at their office, which contained condo keys, pool keys, garage code, and wifi codes which all worked. Are very responsive to issues (even if you simply just email them). "Josh", who does property maintenance is SUPER NICE, responsive, skilled and knows what he's doing!!! I RECOMMEND and will use Ocean Properties again.

We booked a condo at Ocean Trillium for the weekend through Air BnB. The host didn't communicate…read morewith us, but sent us to this third party management company, Ocean Properties. Called the day of to see if we could get a parking pass for the day, the man on the phone was very rude, told us to go to the office at our check in time at 4 pm. Get to the office at 4:15 and the office is closed since it's a holiday. We picked up our info from the drop box, but the code for the keyless entry didn't work. Spent about an hour walking across the street to and from the office and talking on the phone until we could actually enter the unit. It was a frustrating experience to say the least, customer service was subpar without any follow up. Only redeeming quality was the unit, as it was well maintained, clean, and had a beach view balcony. All things we were looking for. The place was cheaper than a lot of other options and the unit was nice, but the management company was a hassle to deal with and marred our experience. I wouldn't stay here again unless it was under new management.

Keyes Property Management - what he did as you can see they are in buckets and cut them from the top down

Keyes Property Management

(5 reviews)

we rented this place long-term from Pam Bell the agent she has been one of the rudest lady's we…read morehave every seen we have always paid 2 to 3 mo's in advance we paid over $1000 to have just the yard cleaned up because she refused but gave us the go ahead so we did we had guest for the first time after about 2 mo's of living there she drove by took oic's of us inside the house with our grandbaby sent us dirty emails with the pic's she took of us in our home she went to 2 different windows and took pic's tru the window and sent them to me asking of was in our home with us wth,,I can have guest today she sent the yard guy to mow he went of on my wife and me cut out tomatoes down on purpose with me standing there and then dared me to do something about it he's in his late 40s and fat I'm in my 70s and skinny as hell what could I do about it so I called the police he took off when the cops showed up he wouldn't come back but Pam Bell the leasing agent did never met her once as soon as she stepped out of her truck with the cop standing there she flips me off what kind of woman does these things this has been nothing but a nightmare renting from these clowns,,do you home work before trusting Pam Bell

If you are a landlord looking to use Keyes, save your reputation and do not. I'm currently dealing…read morewith Martin V. who is absolutely unresponsive. Even your most loyal and reliable tenants will receive little to no communication from them, have contracts thrown in their faces wrongfully, and your properties will be neglected. Keyes is a liability and unfortunately will put mud on your name by blaming everything on you as the landlord, saying they have no control over any situation. If you are a tenant looking to rent a property managed by them, see the above. You will receive no help from them should you need it, you will be given no access to the landlord - they will never even speak to the landlord.

Bob Granstrom - realestatesvcs - Updated October 2026

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