Would give this contractor a big fat ZERO if possible. He came out in January to give a quote. We received our quote in a timely manner and we were satisfied with the price. Other contractors were cheaper but we went off the recommendation of others. Sadly, this is where our positive experience with this clown ends.
Bob was scheduled to come in February to start our deck and unfortunately, it snowed, not his fault. Being an outdoor job, he clearly could not start but this is where all the lies and excuse making starts. From the time the snow melted until this very moment Bob told us every week he'd be here "Monday". We understood he was on a job that started during the snow portion of our winter. We also knew he needed to finish but he asked in March if he could come by and mark where holes would be and would I (yes, the customer) be willing to dig them. In an effort to expedite the project and hopefully get the job done sooner than later, I willingly said yes and took a day off work to be there when Bob arrived, he never showed. He forgot! Every week from that point forward it was "I need to finish this job but your next on the list". We have gone through this routine with him for nearly 8 weeks.
Bob came by our house last week, at night, unannounced. He wanted to review the job again. At that time he said, "i'm all caught up, I'll be there Monday". We believed him again, shame on us. This guy is like the boy who cried wolf. As you can probably tell, Bob never showed today. My wife called him twice this morning, no answer. I called and left a message, no return call. Minutes after my message, my wife recieved an email with an updated estimate, $2500 higher than before because the cost of materials has risen. We now need to sign a contract, never requested before even though the job was supposed to start nearly a dozen times already, and materials will be delivered tomorrow. We ask why do we need to incur these costs as HE delayed the job. Would they be willing to work with us in that, no answer to that question. We ask when is the job starting, no answer on that. We did EVERYTHING to make this work and were willing to overlook all the lies and excuses. Bob decided tonight he is not the contractor for us. Bob, you're right, finally. You're not the contractor for us. You're not the contractor for anyone because you are dishonest and a horrendous communicator.
BEWARE of work with this guy. If it can happen to us, it will 100% happen to you as well. He's unethical, dishonest, and will NOT ever give you a true story. You've been warned! read more