Great service! Great staff, (other than they keep having nice boats in the showroonm trying to…read moretempt me.) :D They always get my boat in for the annual service and always get it done by the next if I drop it in the morning. For that I dont mind driving an hour each way to drop and pickup my boat.

Thank you so much to the Ski Shack and the crew!! We can't thank you guys enough…read more Chris was very accommodating when we needed a quick repair done to our 2005 Malibu, while on vacation. Huge parking in back to accommodate our trailer and boat. We had a new cover and they offered to put it on for us. Staff is very respectful and personable. P. S. The Malibu's for sale on the lot are gorgeous! And we WILL come back to trade in our boat for a new one when we are ready. Thanks Ski Shack!

Very rude! Said I used "junk" when I only use OEM parts. When I refused to pay $30.99 for some 94…read moreoctane gas & $45 for some tire sealant, he told me to "pick up my junk & move on". I have screenshots of the conversation.

Greg's mowers The owner Greg has no integrity .. Quoted me a price and charged I lost $750 to this…read morebusiness what are you gonna do he has your mower and won't release until you pay whatever price he claims you owe I do not recommend this business whatsoever

All voice mail is full, left message on operator, no call back…read moreSent message via website no response, North America distribution link errors out F- is my rating

Answered question within minutes of sending a my question via their web page. A quality product for…read moresure.

I have had a terrible experience with a new pontoon boat that I purchased in 2018 from the Bass Pro…read moreShops in Council Bluffs, Iowa. I wish I would have bought a different boat from someone else but I settled on a Tracker due to the warranty. After 2 seasons on a sand bottom lake, one of the logs started taking on water. I trailered the boat 3.5 hours to the service center and waited a week to have it repaired. When I went to pick it up, the weld they did to repair it looked horrible, but the service manager assured me it would be fine. I trailered the boat back 3.5 hours and the first trip out it was taking on water from the exact same spot. Instead of driving 3.5 hours to have another terrible weld done, I took it to a local welder who cleaned up their weld and fixed the leak, which I paid for. A couple of weeks later, the other log began taking on water so I once again paid to have it repaired. A week or so after that, I was on the boat fishing and noticed the motor was sitting very low in the water and the fuel tank was submerged, sure enough both of the logs were taking on water in a different spot than already repaired. I once again paid to have the leaks fixed and after taking the boat out the next time, it was not running well at all. I took it to the local Mercury Authorized repair shop and they diagnosed it as water in the fuel due to the tank being submerged. I paid them to drain the fuel and tank and change the fuel filters. That fixed the problem, but a couple of weeks later there was once again water in both of the logs and I was unable to determine where it was coming in. I called Tracker and was told I needed to take it to a service shop, this was in August of 2020 and I have not been able to use the boat since. In October I took the boat into the service center and did not hear from them until December when they told me they would weld it to correct the issues. I refused that as it had been welded 5 times already and there is obviously a bigger issue. They agreed to replace the logs. It is now May and they still have the boat and are unable to provide me with a date as to when I will have it back. I have 4 batteries on the boat, 1 starting and 3 for the trolling motor and the boat has been sitting outside for 7 months, some of the time uncovered. I have brought this up and they do not seem to care. The only thing I get from them is "we're sorry and we'll let you know when it's done". The entire 2020 season I fought with and paid for multiple issues on a 3 year old boat with a warranty. For 10 months I have been unable to use the boat and for 7 months it has been sitting outside not plugged in. If I could do it over I would have never bought a boat from them and I would highly recommend that no one does. I have called customer service and they refer me back to the store, clearly noone cares about the $30k+ I spent on a brand new boat.

This place is a complete joke! Had my camper slide out "repaired" here, cost me over 6,000$. when i…read morefinally get my camper back, there is still damage on the outside of the camper!! when confronted, the owner says oh thats a separate issue and it would cost me over 2000 more dollars!??! so after paying over 6000$ i still have a LARGE HOLE on the outside of my slide out, AND the TRASH work they did do is now coming apart!!! Don't ever go here, RUN!!!

We were in town for a short while; and needed a slide "seal" installed while we were staying in a…read morehotel. (We are full time in our MH). We had Tried to be on their schedule before we got there; and they were very willing to work with us. They are very busy for a reason. It was ready the next day, and the price was reasonable and they didn't mind storing it for a few days since we were a long drive away. Great job! Great price! And very helpful! Thank you!