What an awful experience. Unfortunately we bought a house that had Craig Kuhlman, a Boardwalk agent, as the listing agent... So we didn't have a choice in the matter.
Craig recycled forms our sellers had used when they bought the place, simply crossing out their names and writing ours in! His forms were outdated and filled out incorrectly. He was sometimes weeks behind in sending paperwork that was legally required to be sent within days. He left our listing as active almost 3 weeks after the sellers accepted our offer. He was incredibly lazy, stating several times that he didn't feel like coming from the valley to meet with his sellers. He was so out of communication with his sellers that they ended up calling OUR agent asking what was happening... Then he had the gall to complain that things were not going according to protocol! Several times, he made statements about the wishes of his clients without ever asking them what they thought of what we were offering.
I'm so glad we were able to complete this purchase DESPITE the complete lack of effort or cooperation from Craig. We are lucky that we had a hardworking agent who picked up the miles of slack Craig left. Unfortunately, our poor agent had to endure most of this transaction with Craig hitting on her the whole time, saying constantly that he would only do X (thing he was supposed to do) if she would have dinner with him. Ugh.
Oh, and we still have Craig's lockbox on our door, after weeks of our agent emailing and calling him to have it removed. Classy. read more