Are you a professional skier? Are you an amateur skier? Are you an intermediate skier? It doesn't matter here at the board shop they treat you like you are a real person and they were very kind to me while I was here. They do lots of stuff between Evyn helping or fitting with boots and the care after the boots is amazing as well they helped me heat mold them and they even did she work on them for free and I bought bindings here. They are amazing bindings read more

Board Shop - I sign - Ski & Snowboard Shops Near Me - Lake Geneva, Wisconsin

I went in to get my boots heat molded and was told it was too late. I understand how it was too late but the respond for when i could get them done was very rude. I was questioned for why I came in this late when I was just stopping by after work. I was also told I would have to come in first thing to get them done. I live 30 minutes away but work 10 minutes away so it makes way more sense to come after work but no if I didn't come in first thing tomorrow, which I work that time anyways, then it couldn't be done. I understand it is time consuming but you have to understand I also have work and things to do and the responses were just overall very rude. I get it's the end of the day but it's the end of my day too please have some more decency to the lady working the front desk. to clarify i'm not upset they couldn't do my boots i'm upset that the response to me even asking was rude. read more

GREAT SERVICE!... The owner (Jayson) is a great guy and cares about the customers experience..if you need skis,boots or apparel this is the place. And conveniently located right in lake Geneva! I walked in intending to get new skis and boots and walked out with a great pair of used skis with bindings which he did not need to do..he could of sold me new skis but he listened and knows when to proactively give suggestions without being pushy and it turns out the used skis were exactly what I wanted! Jayson is a real genuine guy that listens! He has a lot of knowledge and after the purchase of the boots I came back and did a custom fit because of a few pressure points in them which made skiing unbearable..after an hour I had a custom fit on the liners of my boots and they are SO COMFORTABLE NOW. During the whole process he graciously explains what he is doing and the reasons for it which made the whole experience seamless. I love my new skis and boots and I cannot wait to put them to good use. Most ski shops near Chicago or Milwaukee do not offer what board shop has and that is QUALITY Service..and a listening ear. They actually care; which sets them apart and really is "gold standard" for ski shops which is rare. Thank you Jayson you're doing it right!! So happy this is so close to home. read more

Impeccable service with professional staff and ownership to provide us with the best product for our needs! Had us come to the shop making sure the product fit as expected! Loved the service and all the products they have available. read more

Very fair pricing and very helpful takes his store very seriously and i definitely recommend this shop to anyone who needs their skis or board needs taken care of . One of the best stores there is ! read more

Great place to pick up boards, tubes, gear, or apparel. Stopped in just to look around and ended up buying a life jacket. Can't remember the name of the guy who helped us out, but he was super knowledgeable about the products and the area itself. Knowing nothing about life jackets and having never owned one, he was really helpful in finding the right style and explaining the proper fit. read more

This is the second set of skis. We have purchased at this store. The guys are super knowledgeable and helpful. The prices are great. We highly recommend getting all your gear here. read more

Through its reputation I heard of boardshop. So I had checked it out and being into supper board sports I loved the stock and the customer care, recently I got into winter sports so logically I had only one place I could go and trust, The owner worked with me personally and he Was honest with me. He wanted to sell me the right equipment to succeed. Not sell me equipment just to make a sale, My honest opinion," If you DONT go to board shop.you'll be set up for failure." Money well spent. And lots Of knowledge about what I purchased for me and my wife. We will be back. And I will push all my friends to go here for all future snow, Surf, wake and skate products. it was 100 miles from my house and I would do that trip again without blinking an eye read more

I always make a point of stopping in at The Board Shop whenever in Lake Geneva. The selection of snowboards is pretty good for the area. The staff is usually young and not very helpful. They tend to be busier talking to each other then trying to help customers. It is a great store to shop at if you know what your looking for. read more

Cool shop with decent selection of all things boarding. read more

Board Shop - Sweet door handles! - Ski & Snowboard Shops Near Me - Lake Geneva, Wisconsin

Ordered skis online with the assistance of courteous and knowledgeable staff. Assured me the finished product would arrive quickly. 3 days later the skis arrived in great shape with perfectly mounted bindings. Great price, speedy service and excellent customer service. A+ read more

Good selection and reasonable prices especially on clothing. Wish they carried more younger youth product lines.

This place is absolutely fantastic. The staff is knowledgeable and extremely helpful. The owner,Jayson is absolutely fantastic! We drove up from the Chicago area on the recommendation of friends who bought their ski gear there. It was absolutely worth the trip. I would recommend this shop to anyone who needs ski or snowboard gear. read more

The folks that run this place have got it figured out. They are down to earth and easy to talk to. They are not condescending or esoteric. They research and ride the products and sell what they believe in. They have great pricing. You simply can't find a better shop like this. By the way, I live in Chicago where there are tons of stores that swing the same types of wares. I go up to The Board Shop because they always beat my expectations. In case you were wondering I have been snowboarding and wakeboarding for over two decades. I know my stuff too. Only complaint is the web site. read more

Very poor customer service. Waited a month for a helmet that never came in. Been waiting almost another month for a refund check. Never received a phone call and still no check. read more