The service provided to me by Jen by and Matt was outstanding!! They understood my needs and…read moredeveloped a design for my business card that was innovative and spot on!! I can highly recommend this company!! Thank you Jen and Matt!!

Talk about looking out for the customer! As a new business, I don't always know all of my options…read more There is a delicate balance of conducting prudent research and spending more time doing so than the payoff offers. These folks immediately suggested ways to save me serious money, at what appears to be a reduction to their sale/profit by doing so. What may seem foolish to some, they have all but guaranteed themselves more business from me. They will be my first call on new needs.

I would strongly caution any business owner before hiring Tennessee Sign Company / Knoxville Sign…read moreCompany LLC. We hired them for signage work at our Nashville location and paid $4,852.15 as a deposit toward exterior signage and interior sign installation. Before work started, they had access to our site and were able to inspect the space. They provided their quote after having the opportunity to review the job conditions. When their installers came out for the first day, they did not complete the job. After that, we received a change order for approximately $5,200 to install an interior sign on a drywall setting. We disputed that charge because it made no sense based on the original scope, their prior site access, and the work being performed. After we disputed it, the amount was suddenly reduced to approximately $1,900. We were told there would be no further costs for that interior sign and that they would provide three men for four hours. We were also told that if the job could not be completed in that time, they would provide two men for an additional four hours, for up to eight total labor hours included in the amount. On the day they installed the second interior sign, their team began installing it in the wrong location. We had to point this out on site, and they adjusted the placement. Later, wires were left hanging out of the wall that were not supposed to be visible. We asked them to correct that as well, and they did. The next day, we received an email from Chris Kalinowski stating the owner was demanding even more money because we asked the crew to correct those issues on site. This was despite the agreed amount already including labor for that day. Their workers were only on site for approximately 3 hours and 45 minutes, even though we were told the fee included up to eight hours if needed. No additional material costs or outside costs were incurred from asking them to correct the location and exposed wiring. We asked to speak directly with the owner to resolve the issue. We were told the owner had decided that if we did not pay the additional fees, they would halt our exterior signage job. After they demanded additional payment or said they would halt the exterior signage job, we told them it was best that we go our separate ways. Chris then sent an email saying they were canceling any further jobs, even though we had already made clear we were ending the relationship because of the dispute. Chris then sent us a revised invoice that was materially changed from the prior invoice/accounting and was never agreed to by us. In our view, the revised invoice appeared designed to allow the company to keep the full deposit. They added fees we never agreed to, changed prior line items, and included change order charges we never approved or received in advance. Tennessee Sign Company / Knoxville Sign Company LLC retained approximately $1,500 of our money for work that was not completed and charges that were never agreed to. The exterior sign was never installed. We checked the Nashville ePermits portal, and the permit had not been issued. The permit file remained open, the site plan review had been rejected, building plans were still under review, required documentation remained outstanding, and no final sign inspections were scheduled. From what we could verify, a permit file was opened with the city, but the permit process was not completed and the exterior sign was not ready for installation. This has been one of the most frustrating vendor experiences we have had. Additional charges were demanded after the fact, and our exterior job was threatened to be halted unless we paid disputed charges. Based on our experience, I would not recommend Tennessee Sign Company / Knoxville Sign Company LLC. Even if you give them access to your space beforehand, if you ask them to correct their own installation issues, you may be charged for it after the fact. In our opinion, their billing practices were unreasonable and very concerning. Lastly, once you pay your deposit, good luck getting anyone on the phone.

Just had a new banner added to our business and waiting in our new sign!!! Tn Sign Co is a great…read morecompany to do business with. State of the art! Communication was exceptional!

Located in its own strip mall next to Buffalo Wild Wings, which is near (in front of)…read moreBooks-A-Million. We were from out-of-town and needed to print, sign and scan some papers. This FedEx location stays extremely busy. We were here on Saturday afternoon around 1 and people kept coming and going... Pretty convenient. Plenty of parking.

Service was awful and some tall lady with short grey hair (awfully rude) denied my package for…read morepostal services. I had to wait 20 min just for a shipping label to be printed. She managed to even call me a racial slur bec I was the one frustrated. I'm African American and Asian and I am highly offended.NEVER GO HERE

Great communication from start to finish. Reached out via email and able to send jpeg of…read moreembroidery request & approved artwork quickly. Dropped off 50+ shirts for custom embroidery. The shirts varied in color, style and fabrics. Saeed and his team did an awesome job with placement and color adjustments based the different ground colors of the shirts. Cost quote was on target and the shirts were completed earlier than original quote date. Looking forward to doing additional business & highly recommend Music City for any professional embroidery needs. Exceeded expectationa

We needed to get a new sign and called Music City Sign. They came out to our site and had our sign…read moreready within a week! Very pleased, great customer service, email and text communicati

Love how professional and detailed they are. Does not take long for her to get back with a quote…read moreand if any questions she will help provide the answers. It is very affordable and I would highly recommend coming here!

From the owner: Slow Ride Media specializes in print media with a focus on unique details. Instead of being the…read moresame we approach design from a fresh perspective so your advertising message stands out!

Bait and switch. Requested a quote for a job and after the job was started they said the quote was…read morebasically for half of the work. Wish I had know so I could have gone with a cheaper quote. But I didn't realize that I wasn't comparing apples to apples. After sharing this experience I learned that I am not the only one this has happened to. Shop around and you will get a better price and a reliable quote.

Avoid this business. As a small business owner My husband tried to deal with only local small…read morebusinesses. I made attempts at ordering his signage from ASC three different times. Meschelle would lie to my face each time and swear my signs would be ready. She did tell me that they were busy but not so busy they just blow off orders. He has since started using The Very Idea. Much more professional and they deliver on their promised delivery dates. Save yourself some time and headache. Sure they are cheap, but what you lose in business while waiting on these incompetent people is a significant loss of income and visibility.