Great customer service with timely and professional responses. I was searching for a reputable…read morecarrier for car insurance. My special circumstance........I needed to start working in the rideshare industry. I checked with the insurance companies that rhyme with shmeico and gallstate, and neither company offered rideshare endorsement in California. I requested a quote and heard from Kai within 24 hours. We started our conversation through email and text which was great because I was running around doing errands when she first reached out. Kai was able to gather my information and provide me with a reasonable policy rate. I had a new policy with State Farm within a week and could start working with Lyft confident that I had the coverage I needed. Kai is friendly, professional and very knowledgeable. If she doesn't know the answer right away, she will research it and get back to you. It's nice to receive this kind of service as a customer. Thanks, Kai!

I've had State Farm Insurance for years but this is the first time that I've came across an outdoor…read moreoffice. So here's the deets... it's on a very busy Palm St in Imperial Beach so if you've been you know how bad traffic can be with that being said it's Loud and we can't forget the homeless walking by screaming & yelling. While you're standing outside talking about your personal business along with having your personal documents out while watching your back you can't hear very well with a complete plastic barrier between you and the insurance rep., literally the plastic is from the top to the bottom of the wooden desk( I've seen doors with more gap than this)! Then to top it off the Only Rep in the office couldn't get to my policy Twice(even with the documents in front of her) but hey the 3rd time was a charm when I provided the name and number to the main office that opened my account( I know the office was closed due to a convention they were attending) so I'm thinking she finally called a number to help the Reps. AnyHoot, It All Comes Down To This......Save Your Time and Gas and call the numbers provided on your cards or call your local office but this office visit was pointless and a waste of time for me because the Phone Rep handled EVERYTHING over the phone as I sat in my parked vehicle!! The only thing the office rep did was print my temporary insurance card After the Phone Rep sent it over to her for printing, then she slid it to me and walked away. If I could star rate the Phone Rep who helped me, I'd give him 5 stars but my rating is for the office and if I could I'd give a --1 star!!

Pete is very friendly and professional. I called him with a few questions about both business…read moreinsurance and auto and we worked together discussing rates, comparing rates and pointing out the advantages of both. I know he didn't have to, but he took the time to "spell it out" so to speak so that everything was clear...before speaking to him I was new to business insurance so I was asking a ton of questions, but thankfully Pete was able to answer them all! Now I've got my business insurance and auto insurance with Farmers. Thanks Pete!

Supremely disappointed in the level of service from Pete and his team. Ryan Horiye has no…read moreattention to detail nor follow up. As a mortgage professional, I've referred them many clients. However, after leaving me with no insurance coverage and NOT informing me that they didn't start my renewal, I cannot risk losing myself or my clients their homes due to bad business. This wasn't a non-renewal like we are seeing in CA, by the way, this was just not paying attention by an insurance broker.

My husband and I are insured with AAA and we've been using them for about 10 years now. Obviously…read moreperfect for when you lock your keys in the car they get there fast. We also have recently been booking some flights and hotel packages and It makes it very easy for us to be able to travel. We pay the amount in full and they handle the rest they book flights, hotels, car rentals and even a few restaurants. They work with your budget and are constantly communicating with us. We have some big plans coming up thanks to AAA

Skip the Dmv lines. It's a one stop shop for automotive and travel needs. Staff is friendly and…read morealways helpful to get you on the way back to your busy life

Lee and his staff, especially our agent for many many great years, Raquel, have been a pleasure to…read morework with. We grew our use of their services from one policy to over 10 different coverages mainly because the service was so good. You can't go wrong with this team.

Providing an additional update…read more I have moved out of California and I needed to contact Lee Meyer's office for an update to my insurance record. Shelli was more than helpful and my request was taken care of in less than 24 hours. Amazing service. I wish I could still have this State Farm office for all of my insurance needs, outside of California. Thank you!

We had this insurance for twelve years and all of a sudden our insurance lapses ! We have no…read moretickets or accidents so when we called we were transferred five times by five different people to a non working number! When we asked for a manager he didn't even speak to us and told his employee to say tell them to go somewhere else! This company has gone to complete trash! Sad

Piss poor communication and customer service. Charging me for an INSURED driver that lives in my…read morehome. Sent them the required documentation and STILL charging me. Worthless. Do not use this company!!

SCAMMERS BUSINESS NUT CASES called me non stop.... reported them authorities. snapp AND associates…read moreenough of your telemarketers calling. now pay the price of the review to others can see your nonsense. 3838 Camino Del Rio North? Hmm blocked your phone number and ask your associates who are harassing everyone to stop now. Reported your firm also to the realtors board.

I was in insurance for 45 yrs, so I know good service, and today I got the best service ever from…read moreKim who works on my personal auto insurance. She went over and beyond to help. She is extremely professional and so very patient! I strongly recommend this agency to anyone looking for personal auto insurance.

WARNING! Nick Smadi charged 5 times the amount of other insurance companies while failing to…read moreprovide the necessary documents needed for a customer. When I canceled the policy, within a month's time. they refused to refund over 6K paid. They made excuses and delayed the process which also cost my company a lucrative contract.

Always negotiate your broker fee, they will make it part of your down payment. They never discuss…read morethe broker fee unless you bring it up.

I would like to say that Ann Posada was very helpful and friendly when I was looking for quotes and…read morefinding good deals. She returned my calls or texts quickly and worked to find me the right balance between price and convenience. Would definitely recommend if you are looking for Allstate auto and motorcycle insurance.

I cannot overstate how happy I am with Catherine Gauthier and her team with Allstate in Bonita, CA…read more I have been a client for seven years and have been shown a level of customer service that you just don't see that often any more these days. When I was first searching and comparing quotes for a good insurance company for the condo I had purchased, I had been told by several other companies that they just could not compete with Allstate's policies. Catherine and Ann have been the most personable, helpful and friendly insurance I have every dealt with in any capacity. They genuinely have my best interest in mind and never push to try and get me coverage I will not need. I had not had to file any claims until last week when we had accidental water damage at our property. Allstate could not have been more helpful, professional, accommodating or timely! We were desperate to get our house fixed ASAP, so when I called for a claim, Ann offered to call my claims agent with me and handled everything so quickly and efficiently. It truly felt like Allstate was on my side in wanting our house to be fixed as soon as possible and seemed genuinely happy to get things done on *my tight schedule. In short, I had unparalleled customer service and it took FOUR days from the date the claim was filed to the time my house was 100% completed with all of our new floors replaced and installed. I want to mention Kalynne Trembly and Amanda Moorehouse who were my claims agents who were just as friendly and helpful. Thank you Allstate!